Courtesy Chevrolet

Friendly internet sales, finance department horrible We worked with Mario and purchased a 2013 Chevy Volt. Mario was very friendly and polite. He was great to work with. We did experience some of the bac We worked with Mario and purchased a 2013 Chevy Volt. Mario was very friendly and polite. He was great to work with. We did experience some of the back and forth haggle from the management, but I guess that's to be expected with a dealership car purchase. The finance department is where they fell short in our opinion. We were preapproved through B of A and came in with a pre approval letter. They completed the paperwork and 2 days later we sold our other used car. We contacted B of A and asked to put down the money we made from the sale to bring down the loan and lower the payment. They said it had not funded yet, so we would need to call the dealer and ask them to redo the loan paperwork for the lower amount. We left a voice mail for the person we dealt with in finance, but never heard back, we called and left another message, and again never heard back. We called and talked to someone else and they said they were really busy so they put us through to leave a 3rd message. We still never received a call. We called a 4th time and finally got through. They said there was nothing they could do. At this point a week had gone by, we spent 6 days just trying to get someone to call us back. We are very disappointed. This told us that they got our money and then didn't really care about us after that. Not the customer service experience we had hoped for and we will not be going back to Courtesy for our next purchase or recommending them. More

Excellent Service Tim was very knowledgeable and provided assistance to meet my service needs. I wasn't originally assigned to him as a service writer, but he was quick Tim was very knowledgeable and provided assistance to meet my service needs. I wasn't originally assigned to him as a service writer, but he was quick to help. He arranged for a shuttle ride which got me back to work on time. Tim made the experience a very pleasant one and set my expectations. More

Vacation saver!! When I woke up to find two of my wheels stolen (yes, no joke), I quickly called Tim J. to see what I should do...how he could help...etc.. We had a tr When I woke up to find two of my wheels stolen (yes, no joke), I quickly called Tim J. to see what I should do...how he could help...etc.. We had a trip planned to go up north the next morning! Tim found one wheel in his shop, search other dealerships to find a second, and we were back to four wheels by the end of the day ...and on our way north the next morning! I cannot THANK Tim enough for helping me out on such a stressful morning!! More

Always a joy to work with Tim I have always taken my car in to get an oil change an tire rotation. Tim is always there to help me, he takes good care of me and my car thank you Tim I have always taken my car in to get an oil change an tire rotation. Tim is always there to help me, he takes good care of me and my car thank you Tim! More

Great Customer Service Great Expierence EVER ! Hassel Free. Our Sales Rep Sterling was Amazing..professional .patient and made ius feel very comfortable . Great Customer Ser Great Expierence EVER ! Hassel Free. Our Sales Rep Sterling was Amazing..professional .patient and made ius feel very comfortable . Great Customer Service. From Sterling..to his Manger Dennis to Brook in Used Car Sales Fiance Even other employees with your dealership are very courtesy. That is probably why your name says it ALL. They sure live to your name. Great job reoresenting . Sincerely_ John Walter and Michelle Busch More

EXCELLENT!! I have purchased MANY vehicles in my lifetime, but NOWHERE has it been as much a pleasure, or a hassle free experience as it was with Courtesy Chevrol I have purchased MANY vehicles in my lifetime, but NOWHERE has it been as much a pleasure, or a hassle free experience as it was with Courtesy Chevrolet, and Jeremy!! I recently went in and purchased a 2012 Camaro, and left the dealership feeling very satisfied with the my overall deal, the COURTESY shown by everybody I dealt with, and the extras they went above and beyond, at my request, to get me the vehicle I wanted.. I want to say THANK YOU, to the whole Courtesy Chevrolet team, and let you know, you have a customer for life!! More

Best day ever Because not only did they give great service they go out of there way to treat you better on every visit they alway give great service , when the 2016 Because not only did they give great service they go out of there way to treat you better on every visit they alway give great service , when the 2016 I will be back. More

Great Service! Great Dealership Always a pleasant experience when I have to take my Tahoe in to be serviced. Tim is always so friendly and knowledgeable. The work is always completed Always a pleasant experience when I have to take my Tahoe in to be serviced. Tim is always so friendly and knowledgeable. The work is always completed in a timely manner. Thanks Courtesy! More

normal maintainance excellent service in a timely manner, great service advisor,friendly professional staff easy access to and from this dealership car was clean when re excellent service in a timely manner, great service advisor,friendly professional staff easy access to and from this dealership car was clean when returned to me More

My 2015 Silverado LTZ is a beautiful truck...Thank You!! The team of Ben, Steve, and the Pro Shop made this transaction very easy...Ben found the truck I was looking for, Steve helped me close the deal, and The team of Ben, Steve, and the Pro Shop made this transaction very easy...Ben found the truck I was looking for, Steve helped me close the deal, and the Pro Shop did a great job fitting me in to complete the truck. Great service!! I couldn't be happier. Thank you Team Courtesy. More