Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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very annoyed I purchased my vehicle in Jan 2013. I change my oil like I should, last time they failed to reset my change oil sensor so it has continually stayed o I purchased my vehicle in Jan 2013. I change my oil like I should, last time they failed to reset my change oil sensor so it has continually stayed on which is annoying. I have been contacted a number of times being told my oil needs to be changed because my onstar told them. I have told them no you forgot to reset it, I went in today because my battery already died. I asked them to reset the sensor again FAIL!!! I am not sure what you have to do to get them to do there job but at this point with all the recall chevy and gm have had maybe you should think twice about purchasing a vehicle from here. By the way if they want to offer you the buy back program they are wasting your time, I have sat in there office for hours for them to figure out I am still sitting there waiting for customer service. The last time I left, they called me 5 hours later looking for me. More
Tim Jackson Always a pleasure to work with Tim. I know he is very busy, but he still seems to take a personal interest in each vehicle. Always a pleasure to work with Tim. I know he is very busy, but he still seems to take a personal interest in each vehicle. More
Two visits to service, two great experiences with Doug Smith My vehicle is only a little over a year old, and as such I have only had to bring it in twice for oil changes. Both times I have dealt with Doug Smit My vehicle is only a little over a year old, and as such I have only had to bring it in twice for oil changes. Both times I have dealt with Doug Smith and both times have had very positive experiences. As long as you make an appointment for simple maintenance, they get you in and out very quickly. Other than paying for a tire rotation, I have not had to shell out any money, so cannot comment on the overall pricing of their service. Doug was very polite, professional, and did what he said he would do in the time frame in which he promised it. I can't ask for much more. More
Wonderful Service, Great Experience and New Customer We appreciated the efficiency at Courtesy Chevrolet's service department, our adviser, Doug Smith, was so helpful, his professionalism in going over o We appreciated the efficiency at Courtesy Chevrolet's service department, our adviser, Doug Smith, was so helpful, his professionalism in going over our sons Outlooks problems, his effort in making sure the work order covered all our concerns and also making sure our shuttle ride home was secured. Even when we were waiting with our complimentary coffee, Doug still made the effort to check back on us prior to leaving on the courtesy shuttle. Everybody there was so helpful and courteous, as was the shuttle driver. With in a couple hours, Doug called, explaining the problems diagnosed and service required along with approximate costs. Later that afternoon we picked up our Saturn again with such efficiency and helpful assistance with it costing our son less than estimated. We hope we do not return to soon, but if we do have a problem, we know Mr Doug Smith will be there ready to assist us, thank you and God Bless. More
Great Service Tim Always makes me feel like a priority and gets me in and out within reasonable time. My family appreciates the customer service and quality of ser Tim Always makes me feel like a priority and gets me in and out within reasonable time. My family appreciates the customer service and quality of service provided by Tim Jackson More
omg they were so nice Martha Keith and David Escobar are very kind and honest and are really nice like family would be thank you so much for are new car. Martha Keith and David Escobar are very kind and honest and are really nice like family would be thank you so much for are new car. More
Excellent service Excellent customer service from start to finish; everyone was friendly and greeted me with a smile! Scheduling appointment, service/repair departmen Excellent customer service from start to finish; everyone was friendly and greeted me with a smile! Scheduling appointment, service/repair department, shuttle driver & cashier. It's all it their name "Courtesy" Chevrolet! ?? More
Good! Dough Smith did a wonderful job. He was very polite and caring about my situation. You guys are lucky to have him work at Courtesy Chevrolet. Dough Smith did a wonderful job. He was very polite and caring about my situation. You guys are lucky to have him work at Courtesy Chevrolet. More
Curt Petri - Superb Service I took my vehicle into get service two times at Courtesy Chevrolet now and both times I have worked with Curt Petri. Curt was fantastic and made sure I took my vehicle into get service two times at Courtesy Chevrolet now and both times I have worked with Curt Petri. Curt was fantastic and made sure that I had a loaner car so I wouldn't be stuck at the dealership all day. I appreciate Curt listening to my concerns in regards to my vehicle and making sure that everything was inspected and taken care of. I apprecaite the attention to detail that Curt took when reviewing what services had been performed. I highly recommend Courtesy Chevroet for your service needs. As to work with Curt! More
Best Service. Best prices. Always fair and attentive. We got a new 2015 Tahoe in May and Courtesy went out of their way to make sure we got the car we wanted and in a timely manner. The process was easy We got a new 2015 Tahoe in May and Courtesy went out of their way to make sure we got the car we wanted and in a timely manner. The process was easy (not lengthy like we have experienced at other dealerships), and the pricing was really fair. Our sales representative Anthony was great. I have had to take in my car twice for regular service and Tim Jackson is our service representative. He is awesome!!! He always gets me in when I need to schedule, is very attentive and informative, and gets me in and out of there - no long wait times. His customer service is such a breath of fresh air. Never tells me I need all this work done or tries to up-sale me on services. He really pays attention to the car. We have purchased several Tahoes over the years (and have had them serviced at other Chevy dealers) - this last year we went to Courtesy and we will never go anywhere else. This dealership is in a class of its own. We are now loyal customers and highly recommend Courtesy for both sales and service. Happy customer, Jenifer (Scottsdale, Arizona) More