Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Fantastic Very military friendly and puts the needs of Veterans at a high priority while providing professionalistic customer service. Doug was my service perso Very military friendly and puts the needs of Veterans at a high priority while providing professionalistic customer service. Doug was my service person but his name doesn't show below so I'm just going to write it at the bottom. More
Service Doug Smith was very professional and the service was provided in a timely matter. Doug made you feel like you were the only customer he was helping, Doug Smith was very professional and the service was provided in a timely matter. Doug made you feel like you were the only customer he was helping, this was a plus! More
Excellent Customer Service This was, by far, my best dealership customer service experience. This morning, I discovered that my battery was going bad. I was hesitant to call th This was, by far, my best dealership customer service experience. This morning, I discovered that my battery was going bad. I was hesitant to call the dealership in fear that a dealership would overcharge me or persist on adding additional repairs that my car "must have." When I called, I was transferred to Curt. He listened to my concerns, explained to me the process, provided me with an estimated cost (based on my explanation) and how the recall process worked as I also had some necessary recall repairs. When I arrived, he kindly greeted me, explained the process and had a shuttle ready for me. A short time later, Curt called me back and confirmed the suspected battery and recall issues. Once authorized, they were timely in their repair. When I returned, my car was ready and freshly washed. Everyone that spoke to me was kind and friendly - from the main service techs to the gentlemen who opened the gate upon exiting. I was truly impressed, which is rare for me to say. This was my first time at Courtesy Chevrolet and they now have my future business. Thank you, Curt. More
Floyd Wimbush "Excellent Customer Service"" I visited Courtesy Chevrolet on a busy Friday afternoon without an appointment, I had the pleasure of working work with Doug Smith. Doug Smith went ab I visited Courtesy Chevrolet on a busy Friday afternoon without an appointment, I had the pleasure of working work with Doug Smith. Doug Smith went above and beyond to get my car serviced in a timely manner. The service that was provided today is the reason why Courtesy Chevrolet is by far the best dealership in town. Thanks Again Doug!!! More
Always Great Service Today I had the pleasure of working with Doug Smith. My car needed an oil change, tire rotation, and I also had my windows tinted! Doug went out of Today I had the pleasure of working with Doug Smith. My car needed an oil change, tire rotation, and I also had my windows tinted! Doug went out of his way to make sure my experience was enjoyable. I'll be back for all future car service. Thanks Doug! More
Great service Doug Smith gave me great customer service. He was very welcoming and made me feel really comfortable about getting my car service. I will be back soon Doug Smith gave me great customer service. He was very welcoming and made me feel really comfortable about getting my car service. I will be back soon! More
Great Service Doug was really helpful and friendly, I really liked how he treated me in my visit. When I go back to the dealership I will asked for him. Thank You D Doug was really helpful and friendly, I really liked how he treated me in my visit. When I go back to the dealership I will asked for him. Thank You Doug Smith for your help.. More
It was a an overall good experience. Took my car in for tire rotation and wheel alignment. As usual, costumer service was top notch . Service agent made efforts to get discount coupons fo Took my car in for tire rotation and wheel alignment. As usual, costumer service was top notch . Service agent made efforts to get discount coupons for me. Courtesy Chev lives up to their name. More
late battery replacement Car would not start and it was 5 in the evening. Was able to get a jump and decided to go to Courtesy Chevrolet (Usually go elsewhere) Went in expecti Car would not start and it was 5 in the evening. Was able to get a jump and decided to go to Courtesy Chevrolet (Usually go elsewhere) Went in expecting yo leave car until the next day. My service advisor, Doug Smith, was friendly and acted quickly. He was able to get service done to my car that evening and on my way. Thanks for the super friendly service. I found a new home. More
Tim Jackson 5 Star Service!! Tim Jackson, has been my Service Adviser for many years. He is always attentive, professional, knowledgable, and personable. He has taken care of not Tim Jackson, has been my Service Adviser for many years. He is always attentive, professional, knowledgable, and personable. He has taken care of not only the service for our Tahoe but has cared for my entire family as if we are family. A rare experience in todays world. No matter the issue/repair Tim handles it with care and concern for the future safety of the family drivers. He has watched my 2 kids grow from young drivers with fender benders to more serious accidents with repairs and has handle all with calmness and kindness. I would and have recommended Tim Jackson and Courtesy Chevrolet to my friends. Without hesitation I rate ALL my experiences at Courtesy with 5 STARS! More