
Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Bought my certified pre-owned car just over a year ago from another dealership but live much closer to Courtesy. Need service on a few minor issues (turn signals not cancelling after turns + keyless entry from another dealership but live much closer to Courtesy. Need service on a few minor issues (turn signals not cancelling after turns + keyless entry not working on driver side). Chris Estrada worked with me to bring the price for repairs within my budget since my warranty had expired... in a friendly "want to help you out" way. As a young female who knows very little about cars but loves/adores/cherishes her adorable blue Chevy Equinox, I worry about being taken advantage of by car dealerships who sense my lack of knowledge and want to make a good service sale. Chris earned my trust on this visit and I will return to Courtesy because of this experience. I hope they maintain this level of service and affordability. Also, the huge lighted arrow sign on Camelback Rd advertising this dealership is so fabulous and soothing. I pass it on my drive home from work every day and just love it! More
Tim Jackson is always such a pleasure to work with! He is so helpful and I never feel pressured to purchase more services. He is very thorough and keeps me updated. Esme the cashier is always so pleasant and so helpful and I never feel pressured to purchase more services. He is very thorough and keeps me updated. Esme the cashier is always so pleasant and friendly. She always has a smile and shows she truly cares about the customers! I highly recommend this service department!! More
We were fortunate to meet Bobby Lara. He is honest, straight-forward and works to get you the best vehicle for the best price. He listened to what we were looking for, what our needs were and then ensu straight-forward and works to get you the best vehicle for the best price. He listened to what we were looking for, what our needs were and then ensured that the best options were provided. We were so pleased with how he assisted us, how he stayed with us through the process and how he ensured that we were satisfied with all of our choices and decisions, that we bought three vehicles from him in short order. Can't say enough about him. If you would like a vehicle, don't feel like playing games and want to work with someone who truly has your best interests in mind, go see Bobby. My next car will only be purchased through him. More
This is an edit of the original review. Excellent first point of contact sales work from Steve Rimer and Tom Steffes buying a used Colorado pick up was never in question, the purchase being a breeze. The t point of contact sales work from Steve Rimer and Tom Steffes buying a used Colorado pick up was never in question, the purchase being a breeze. The true mettle of any auto dealership is revealed in how their after sales service people deal with any problems that arise, and there were a number of service issues that should have been dealt with before reaching point of sale, and might have been handled differently after sale. resulting in unfortunate experiences for both buyer and seller. However, manager Scott Bowsher listened to my woes, apologized, and did his best to make good, and finally, Manager Gonzales added his efforts to satisfying the customer and restoring confidence in the reputation of the company. I guess hiccups can happen anytime, anywhere, with anybody, and I have to say, now, that Courtesy Chevrolet can, after all, be recommended because the management there care. Thank you guys! More
I came in to Courtesy Chevrolet by recommendation of a friend, he was specific with who to ask for "Lamar Mclaughlin". My friend and I had done all our research and were specific with the questions to ask friend, he was specific with who to ask for "Lamar Mclaughlin". My friend and I had done all our research and were specific with the questions to ask. After a long night of work I went in to see Lamar and was specific in telling him what I was there for, what car I wanted to see, what was my budget and wanted to leave in 2 hours. Lamar delivered my Equinox to my home after it was detailed and I am a very happy person with my new car. I wanted all the bells and whistles, after all it is 'All about Me'. ~~~~~~~~~~~~~~~~~~EXCITED!!!~~~~~~~~~~~~~ More
David Escobar was recommeded to me by a really good friend. I told him what I wanted and did not want and he fullfilled my request. I also told him that I prequlified before we started looking at cars friend. I told him what I wanted and did not want and he fullfilled my request. I also told him that I prequlified before we started looking at cars and was spot on for what I wanted and stayed within my budget request. He went out of his way to make me feel confortable buying a car at Courtesy Chevrolet. I did not at all once feel pressured to buy anything I did not want. He was also great with my kids, keeping them entertained by interacting with them and not only me. Courtesy Chevrolet is very lucky to have this young man among their team. Misty Gunter was also awesome, she knew how to keep my kids entertained while we did all the paperwork. She was very understanding with having the kids there. She did not push me to buy all the extras that I did not want and could not afford. More
Ivan Torres was great from the first initial phone call to the final handshake. There was a moment where I didn't think that I was going to get the vehicle but then Ivan pulled through and delivered the ke to the final handshake. There was a moment where I didn't think that I was going to get the vehicle but then Ivan pulled through and delivered the keys. Not only friendly, but great hospitality. They made me feel like I deserved the truck. I recommend Ivan to anyone who wants a smooth transition in purchasing a vehicle. Thanks again Ivan, if I need another in the future, I'll be back to visit you. Steven Cole More
Great experience! Would recommend to others looking for a new car. Love my new 2014 Chevy Spark.. Gave me a great deal and were very knowledgeable and friendly. new car. Love my new 2014 Chevy Spark.. Gave me a great deal and were very knowledgeable and friendly. More
I went in on a Friday night and was tired, and I have to say Tony Reyes was an awesome sales rep. He knew what he was talking about and moved things along very smooth and quick. I test drove a few cars and say Tony Reyes was an awesome sales rep. He knew what he was talking about and moved things along very smooth and quick. I test drove a few cars and he went over in detail about the cars and the pros and cons. when we got over to Finance the staff there were moving really slow so I went and asked Tony and he came over and helped out in finance as well and got me out the door with a smile as I was happy with my choice that I had made. . I am very pleased with the service here. I also had to go in the next day to have the tire looked and it was a fast repair and was also awesome customer service. I would definitely come again as well as refer my friends and family here. Thank you!! More
Every employee we dealt with was extremely professional and personable! There was no "hard selling" techniques by Jude. We simply told him what we wanted and he did not try to sell us something we didn't and personable! There was no "hard selling" techniques by Jude. We simply told him what we wanted and he did not try to sell us something we didn't need, just so he could get a bigger commission. He was extremely patient with us, as we were not sure as to what we were going to purchase. Lucy in financing informed us of all of our choices on extra warranties, she was very pleasant and we enjoyed her sharing her family photo with us. Jessica was just the icing on the cake! She was so helpful in teaching us about all the settings in the car. And told us not to worry about remembering any of it, just stop by and she will program whatever needed to be done. This was by far the most enjoyable experience we have had in buying a new car. We will definitely recommend Courtesy Chevrolet to others. John and Vivian R. More