
Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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My experience was great! They took their time to explain everything my car might need later on, plus free car wash after services. Overall very happy (we also got free drinks during our wait time). everything my car might need later on, plus free car wash after services. Overall very happy (we also got free drinks during our wait time). More
My son purchased his 1st car in his own name to start up his own credit. Lamar McLaughlin was his sales representative and he has been wonderful through the whole process. He has an outstanding customer s his own credit. Lamar McLaughlin was his sales representative and he has been wonderful through the whole process. He has an outstanding customer service and he was very efficient. The staff were friendly, helpful and happy to serve us. He made us feel important. Thank you Lamar for your awesome service. Keep up the good work. We will surely look you up when we are ready to purchase our next vehicle. For the superb treatment we received and I happy write a good review for Mr. Lamar McLaughlin. Thank you Courtesy :) More
Steve Rimer, and everyone at Courtesy that I dealt with, are some of the best in the business. Got me the car I wanted at the price I needed. Thanks! are some of the best in the business. Got me the car I wanted at the price I needed. Thanks! More
We were on vacation and our water pump went out. It was Thursday afternoon and we were planning on leaving the area on Friday. Googled for the nearest dealership called to see if they could even look at it Thursday afternoon and we were planning on leaving the area on Friday. Googled for the nearest dealership called to see if they could even look at it, and they told us to come right over. They had to wait until the car cooled to even verify the problem which would have taken a while, and where we were from out of town and kind of stranded they gave us a rental so we could still get around. When they did look at the car it was the water pump, and even warrantied under the 100,000 power train warranty, so other than a couple of hours out of our day it didn't cost us anything. Eric was very helpful in a fairly stressful situation. More
I have been going to see Eric Montano for the past 15 years and he is the only person who will EVER service my truck. He does not play any games he will be up front with all the fees. Don't waste your ti years and he is the only person who will EVER service my truck. He does not play any games he will be up front with all the fees. Don't waste your time with any other service person other then Eric. More
James is an asset to your dealership. You are blessed to have him on your team. He is friendly and did everything in his power to satisfy my needs. Thank You James. I will recommend him to friends and fami have him on your team. He is friendly and did everything in his power to satisfy my needs. Thank You James. I will recommend him to friends and family in need of a vehicle. More
Truthfully, our experience was below Courtesy Chevrolet standards but the Service Manager met with my niece and I to resolve the issues. The service rep we had assigned turned out to be a new employee and standards but the Service Manager met with my niece and I to resolve the issues. The service rep we had assigned turned out to be a new employee and will be receiving some addl training on customer service. Our mistake was not contacting the Service manager when we started having problems. Both the Owner and Service Manager took my initial comments to heart on this site and are working to make all customers visits a better experience. Because of this, I have chosen to delete the previous comments from this site. I believe in giving people and organizations a chance. Because all other employees were great I feel that John was a one-off and hopefully will learn and become a valuable Mbr of the Courtesy Chevrolet Phoenix team. All employees except John, the new service rep, did an outstanding job. Courtesy Chevrolet cares about our nations military and those family members whose spouses are deployed. Looking forward to taking advantage of the military specials available on Friday. One thing I really learned from this is that if you are having an issue, elevate it to the service manager. More
John and Sean worked quickly to get my car into be looked at. John went above and beyond giving me a voucher for a free soda. at. John went above and beyond giving me a voucher for a free soda. More
This dealership is highly unproffesional.They quoted me a price shook my hand on a deal only to change it a few minutes later trying to squeeze more money out of me.They wasted alot of my time as well.They a price shook my hand on a deal only to change it a few minutes later trying to squeeze more money out of me.They wasted alot of my time as well.They also discussed my deal with a dealership that I had previously visited,which was Gateway Chevrolet. After the bad deal they keep calling me and offering me various deals,all of which are just as bad as the original offer. They think consumers are stupid the way the try to shuffle their numbers to trick you when its just simple math. Price of car minus rebates and trade in. then add taxes title fees and get an interest rate and length of loan. One of their managers shook my hand on a deal then tried to squeeze 3 more dollars out of me per month telling me its only 3 bucks man!! Well over a seven year loan thats 252 dollars. Good try though. More