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Courtesy Chevrolet

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.7
4,610 Reviews
We are a Family owned and operated business that takes pleasure in helping people find the cars, trucks, and suv's that meet their needs. The Courtesy Family is here to help, for your service, parts, new or used purchases. Our Internet team operates across the state of Arizona, as well as out of state. Did you know we are the ONLY CHEVROLET Dealership in AZ to offer NO DEALER ADD's on or NEW Chevys in stock? That's right! Our Dealer Ads are FREE Tint, GPS Device, Nitrogen and a FREE Exchange Policy. That is how important your business is to Courtesychev.com. Call now and put us to the test 602 279 3232 or email sales@courtesychev.com. Look us up on Facebook & Twitter to keep updated on the latest specials.
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1233 E. Camelback Road

Phoenix, AZ

85014

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Showing 4,610 reviews

February 02, 2023

Our experience leads us to know why Courteous people work at Courtesy. Luis and Tim More

by vetjoe40
Recommend Dealer
Yes
Employees Worked With
Tim John, Valerie Solis, Luis Ponce
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Feb 03, 2023 -

Courtesy Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley, and I will be sure to relay to the team. Take care and have a great day. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

February 01, 2023

Gabriel is a wonderful sales person! He earned our trust from the start when going through the process of purchasing a brand new Traverse. We would buy a new vehicle from Gabriel any day More

by Higuera Family
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Shola Ogunjobi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Repass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Bauman, Joe Hernandez
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Feb 01, 2023 -

Courtesy Chevrolet responded

Thank you for sharing this review regarding your experience with us here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

Feb 03, 2023 -

Higuera Family responded

I don't think I wish to waste anymore of my time on this. However, for what is worth, I did send a certified letter to one of the owners (Mr. William Gruwell) explaining in detail my experience as a first time buyer of a Chevrolet product at your dealer. I am considering sending a letter as well to the Better Business Bureau and to General Motors headquarters to resend the five star rating that your management pushed so hard for. Good day to you. The Higuera Family.

January 30, 2023

Tim was excellent knowledge and proactive person, I highly recommend him he helps me to choose a great truck More

by Hugo Mendoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Parsons, Tim John
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Feb 01, 2023 -

Courtesy Chevrolet responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley. We are sincerely pleased to know that Tim's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 30, 2023

Great experience, very helpful. They provided the best information so I would get the vehicle that best fitted my needs More

by MDR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Torres, Dallin Ridout
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Feb 01, 2023 -

Courtesy Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience with us here at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 27, 2023

The sales team made everything so fast and simple since the moment we arrived. The are very knowledgeable and answer all your questions with no hassles. Definitely the best service we have received. More

by Mayramichel17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santos Nogales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Sandoval
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Jan 30, 2023 -

Courtesy Chevrolet responded

We appreciate your input, Mayra. We're glad to hear that you are consistently impressed with the service we offer here at Courtesy Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 19, 2023

I bought my new Chevy Equinox from Lamar McLaughlin. He provided Excellent customer service and got me a great rate! I highly recommend working with Lamar! He will get the deal done! More

by Cs2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar Mclaughlin
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Jan 20, 2023 -

Courtesy Chevrolet responded

Thank you so much for leaving this awesome review of our dealership. Lamar truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 18, 2023

Dallin Ridout is a awesome person treated me and my wife with respect and being forward with us.. For my next purchase for sure going with him. Highly recommend dallin ridout. More

by Jose madrid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallin Ridout
Report | Print
Jan 19, 2023 -

Courtesy Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do here at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 17, 2023

The service department was friendly, helpful and got me in and out quickly. Thank you More

by maltamirano79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Melendez
Report | Print
Jan 18, 2023 -

Courtesy Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience here at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 15, 2023

Great service. He did everything possible to make it happen. So glad I came here. More

by Mario.corral41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallin, Dallin Ridout
Report | Print
Jan 18, 2023 -

Courtesy Chevrolet responded

Thank you for sharing your experience with us here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 05, 2023

Jose told me that it included the coating for my colorado and they never did it, it just made me waste my time. And the other guy told me whatever I did and whoever it was they weren't going to do it anyway. More

by miranda7126
Recommend Dealer
No
Employees Worked With
Jose Nasario
Report | Print
Jan 06, 2023 -

Courtesy Chevrolet responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley, does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

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