Courtesy Chevrolet

Everytime time i've been in for simple oil change there has been other problems to my car and when i address them to service advisor the wont to charge me crazy prices. The service for one is very ho there has been other problems to my car and when i address them to service advisor the wont to charge me crazy prices. The service for one is very horriable i will be sure to let all my co-worker and freinds know to never buy or service a car at courtesy chevrolet. I will get this info to all blog and media online that this dealership takes advantage of women and trys to over price you. The worst service i have ever had in many years cant believe a place is still in bussiness being ran the way it is. More

I couldn't be happier with the service we received from Courtesy Chevrolet with our recent purchase of a 2013 Malibu. Eric Steffes allowed me to have a 24hr test drive! I took the car home, drove it from Courtesy Chevrolet with our recent purchase of a 2013 Malibu. Eric Steffes allowed me to have a 24hr test drive! I took the car home, drove it work, ran errands and got the full feel of the vehicle before purchasing. When we started talking numbers, I did not feel pressured and my payment was within the range we talked about. Eric suggested ways to save money such as a USAA member discount. Glen Keeting in finance helped us close the deal. He even stayed til 10:30pm helping us get just what we were comfortable with. In the rain, Eric sat in the car to help me connect my bluetooth and give me the rundown on the OnStar features. They really did put in the extra effort that made this whole experience very easy and fast. I even have 3 years FREE oil changes to utilize! The other staff was very polite offering bottled water and friendly smiles. More

Brooke Slade was a great sales person to work with both friendly and very patient with me. She was able to work with my credit and my monthly payment I was looking for to put me into a perfect vehicle! I k friendly and very patient with me. She was able to work with my credit and my monthly payment I was looking for to put me into a perfect vehicle! I know in the future either to trade in or buy a new car I will definitely go back to see them. More

My experience in shopping for my new sonic from courtesy chevrolet was a great experience thanks to Eric Steffes. He was courteous, knowledgable, freindly and made me feel very comfortable through the whol chevrolet was a great experience thanks to Eric Steffes. He was courteous, knowledgable, freindly and made me feel very comfortable through the whole process of purchasing a car. A first without my husband. I would highly recommend Eric to anyone I know who is looking for a Chevrolet automobile. In fact everyone i dealt with financing with Glenn Keeten Kelly Williams who showed me how to operate all of the nice features of my car..I am very happy with my new car and the whole experience and feel lucky Eric Steffes was recommended to me. Margie Rahilly More

My experience was great. The salesman was very helpful, showed me various cars and test drove them. He answered questions i had about the cars. He did financial sheets on a couple of cars and chose the showed me various cars and test drove them. He answered questions i had about the cars. He did financial sheets on a couple of cars and chose the best suited for me. I would recommend the dealership and the salesman. More

UPDATE: all paint related issues were resolve promptly, and their customer service went above and Beyond to satisfy!! :-) They have my wifes car for a repair job rear end collision, called me just b and their customer service went above and Beyond to satisfy!! :-) They have my wifes car for a repair job rear end collision, called me just before dark (old bodyshop trick so you cant see the imperfections in their work) so I can the next day (3/1/13 about 3pm)when it was nice and bright, what I saw really upset me. There were atleast a dozen small pieces of dirt and debris in the rear bumper paint to the point where when you ran the palm of your hand across them they were SHARP like they didnt even take the time to color sand before they clear coated?? AND in the center of the bumper there was a 3 inch hair under the paint sticking up through both the paint and clear coat!! Also there were light ”scuffs/scratches” in the quarter panel from where they removed the rear bumper but were too lazy to use a ”fine cut” rubbing compound to remove the scratches before scheduling me to pick it up. oh yea and another thing...they were supposed to put a new trunk lid on the car BUT instead they cheaped out and installed a used one?? When I shut the trunk the spoiler wobbled, I said what the heck?? Sure enough the spoiler was loose and wobbly and almost looked like they tried to use double stick tape to hold it on! :-( More

This was the best car buying experience Ive ever had!! :-) Mike was awesome!! It was completely pressure free, he really listened to our wants and needs. I definitely got that ”warm fuzzy” feeling!! He :-) Mike was awesome!! It was completely pressure free, he really listened to our wants and needs. I definitely got that ”warm fuzzy” feeling!! He gave us lots of personal customer service and peace of mind during the usually stressful buying process...in 2005 I actually walked off this same lot completely disgusted with the sales people and brought a new toyota instead...if they had more salesmen like mike back then theres no doubt in my mind I woulda left with a chevy back then too. ONE NOTE: the last guy ”kelly” we got out keys from was kinda RUDE? Got kinda snippy with my wonderful wife of 14yrs over a stupid little 25cent courtesty chevrolet key chain? Its not what you say but how you say it shes 34 years old and dosnt need to talked to like a child... and while we we setting up our onstar the guy just ditched us and we had to figure it out ourselves??? Not cool kelly, mike was awesome tho and even called us later to see how thing were going with the new car. More

My Family and I are giving the review to James because he was at keeping us nformed on what was going on with our application and he also bought us ICE CREAM!!!! HE also helped me get a car when no one else was at keeping us nformed on what was going on with our application and he also bought us ICE CREAM!!!! HE also helped me get a car when no one else would. THANKS JAMES More

I was completely satisfied with the work and service done I was completely satisfied with the work and service done by Courtesy Chev dealership and staff. Every one was very friendly and helped me out with e I was completely satisfied with the work and service done by Courtesy Chev dealership and staff. Every one was very friendly and helped me out with everything i needed and Tim Jackson was lots of helped and always communicated with me with everything that was going on with my car and service. I will be back for future needs. More

The COSTCO Auto Program representative at Courtesy Chevrolet in Phoenix is Eric Steffes. Eric deserves a big A+++++++ for the customer service he provided me and my wife. It was such a good experience Chevrolet in Phoenix is Eric Steffes. Eric deserves a big A+++++++ for the customer service he provided me and my wife. It was such a good experience to have him as our sales professional. The COSTCO Auto Program is very fortunate to have him as their representative and should be proud of the enthusiasm and energy he radiates in the performance of his sales service. It was our good fortune to have worked with an intelligent, honest, personable, and knowledgeable person as Eric Steffes. I must say that we truly appreciated all of his assistance with the purchase of our 2013 Equinox LTZ, and he is one of the main reasons that we will consider doing business with Courtesy Chevrolet again in the future. Please call Courtesy Chevrolet, ask for Eric Steffes, and you will see the difference. I would very strongly recommend Courtesy Chevrolet and Eric Steffes to everyone. More