
Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Eric was very courteous and professional to work with on our purchase of a new and a used car. Eric kept his word and was patient in understanding what we wanted in our vehicles. our purchase of a new and a used car. Eric kept his word and was patient in understanding what we wanted in our vehicles. More
Tim is excellent at his job. He is customer focused and committed to ensuring a good experience. The service is of quality as well as timely. I am very pleased with the Service Department. committed to ensuring a good experience. The service is of quality as well as timely. I am very pleased with the Service Department. More
If you need to buy a car, this is where you need to do If you need to buy a car, this is where you need to do it. We received quick, excellent service, and very good pricing. My salesman was Kevin If you need to buy a car, this is where you need to do it. We received quick, excellent service, and very good pricing. My salesman was Kevin Fraser. He was friendly, easy to talk to, and professional in his manner. He found exactly the car I was looking for, and did not make me feel pressured in any way. This is the way car buying should be. My wife and I feel like old friends instead of customers. I have dealt with Courtesy Chevrolet in the past, both buying a new car, and getting service done. These people are professional and friendly, and I always feel like I received the best of care. I have recommended Courtesy Chevrolet to my friends and neighbors. Again, this is the way it should be. Thanks, Kevin. The only reason I rated them a 5 was because there wasn't a higher number. Sincerely, Richard Stafford More
I have purchased Chevy products from Courtesy in the past and was well pleased. So when I went to purchase a new Avalanche I went to Courtesy first. I then went to two very large dealerships in the area an and was well pleased. So when I went to purchase a new Avalanche I went to Courtesy first. I then went to two very large dealerships in the area and instantly realized a big difference in how I was handled as a new auto buyer. The large dealerships treated me as if it were my first time to buy a new auto. They have this what I describe as a "Mickey Mouse" game they think they want to play with their customers. I guess this is done to out trade the customer as much as possible. I know and expect the dealer and sales department have to make money but I also want to be treated with the respect that I may have a brain and do not like the back and forth B.S. that so many dealerships put the customer through. I know a certain amount of this has to be done but the large dealerships cary this to the extreme. I think they do this to wear the customer down to a point that the customer gives in to their terms. I do not have the time or the patience to take all day long to do something as simple as a trade. So when I went into Courtesy Chevy, I made sure on our first meeting that the salesman ( Kevin Frasher) understood that I wanted to get down to business asap. He was accomodating and professional and respectful in his dealings with me. I would recommend Keving Frasher at Courtesy to anyone looking for fair and straitht up dealings. More
Tim is the Service Person with whom I deal. He is just great; answers questions promptly, correctly, and is pretty exact about estimates, whether it is for costs or time. He's very knowledgeable, knows h great; answers questions promptly, correctly, and is pretty exact about estimates, whether it is for costs or time. He's very knowledgeable, knows his stuff, is a delight to work with, and my car is a Saturn Aura. Considering that the "authorized" Saturn service place is far enough away that I have to pack a lunch, I'm glad Courtesy Chevrolet is near where I live. More
I dread buying cars, I feel as a woman the male staff would tend to take advantage thinking I do not know what I am doing or what they are talking about. This was not the case at Courtesy. I worked with would tend to take advantage thinking I do not know what I am doing or what they are talking about. This was not the case at Courtesy. I worked with Steve Rimer, and he was excellent. I know I was probably a thorn in his side with all my doubts and requests but the entire time he was kind, tended to all my needs and questions in a very courteous and professional way. He made my car buying experience the best thus far! Steve even remembered the type of music I mentioned I listen to and set all my satalite radio channels for me, connected my bluetooth and ensured I knew all the car features while buying and reiterated them before I left.I would definitely recommend Steve and Courtesy Chevrolet to any one of my friends and family members who are in the market of car buying. All the staff at Courtesy was great - Steve above all made my experience a great, memorable one. Thanks Steve! More
Steve was great to work with. He was knowledgeable, courteous and diligent in his approach. He was not too aggressive which made it nice to deal with him. courteous and diligent in his approach. He was not too aggressive which made it nice to deal with him. More
After going to 2 other dealers I talked to Eric and the day got much better. Eric and Courtesy actually took the time to understand what I wanted, what my budget would cover - then they make it happen. day got much better. Eric and Courtesy actually took the time to understand what I wanted, what my budget would cover - then they make it happen. Everyone was professional, organized and just plan nice - they were the only dealer that approached the relationship looking for a WIN / WIN and both of us did. This is my future dealership and my selling team. More
From start to finish the individuals we worked with at the dealer were fantastic! Never pushy, very respectful and gave a fair price. They remembered everything we wanted and were very appreciative of our the dealer were fantastic! Never pushy, very respectful and gave a fair price. They remembered everything we wanted and were very appreciative of our business. I would highly recommend them compared to other dealerships in the valley! More