Courtesy Chevrolet - Service Center

I took my car in to get a new key fob for my 2005 chevy malibu because my previous one had broken. Eric Montano(service department) took care of everything for me; he was also polite and professional. I as malibu because my previous one had broken. Eric Montano(service department) took care of everything for me; he was also polite and professional. I asked him before he took my keys about how long it would be and he replied roughly 2 hours to inspect my car and to reprogram my key fob. It took that exact amount of time, no more...no less. He also supplied me with an detailed inspection report of my car and what needed servicing. I was impressed and will be returning my car here for future service. Thanks again Eric. More

Tim was courteous knowledgeable, and VERY through. I was completely satisfied with the service I received. The waiting room was clean,putting a cafe in the wating area was a great idea, and my wait time fel completely satisfied with the service I received. The waiting room was clean,putting a cafe in the wating area was a great idea, and my wait time fell far below the initial estimate. I will definitely recommend this dealership to my friends & co-workers. More

This month, I brought my car in to have the seat belt buckle repaired on the driver's side. My sales rep Mr. Tim Jackson was assisting me that day with my repair issues. He has been my sales rep for a fe buckle repaired on the driver's side. My sales rep Mr. Tim Jackson was assisting me that day with my repair issues. He has been my sales rep for a few years now, and he tries to make sure that my car gets the services it needs or if there are services that my car may be need in the down the line. He has helped me feel assured that my car will be well taken care of. If necessary, he also makes shuttle services available to me if I need to get to work and back to the dealership to pick-up my car when it's ready. Getting back to my seat belt buckle repair, it was repaired beautifully and now I feel safer knowing it has been fixed. Thank you to Mr. Jackson and all who provide services at Courtesy Chevrolet. More

In the past month, my 2000 Yukon Denali has been into In the past month, my 2000 Yukon Denali has been into Courtesy Chevrolet twice. I am very particular who works on it because it is an Alt-Fuel CNG In the past month, my 2000 Yukon Denali has been into Courtesy Chevrolet twice. I am very particular who works on it because it is an Alt-Fuel CNG vehicle. The first time it was towed in for a fuel pump. Tom kept me informed during the repair and it was ready when promised for a fair price. The second visit was for a complete detailing. Nick and Brian took special care with my vehicle and it came out looking like new, not ten years old. More

Clean dealership. Extremely friends staff. Fast service and good quality of work. I would recommend them to everyone! I've been to Courtesy Chevrolet a few times now and each time as been a great experienc and good quality of work. I would recommend them to everyone! I've been to Courtesy Chevrolet a few times now and each time as been a great experience. They are knowledgeable, friendly and don't try to sell you things you don't need. Thanks Tim Jackson for your help! More

I brought in my car to for a detailing because I got a great deal for this service at a local website. Unfortunately, when I picked it up later, I noticed there was damage to the plastic center caps on my great deal for this service at a local website. Unfortunately, when I picked it up later, I noticed there was damage to the plastic center caps on my rims. I was contacted by Jessie in Marketing, who was very eager to help remedy the situation. She ordered the needed parts, personally handled my case, and communicated the situation to the repair staff to ensure a hassle free experience to get this problem corrected. She was very positive and responsive throughout this experience. I am a happy customer, thanks to Jessie and her team! More

Tim was perfect! Thank you! I was just there for an oil change so it was a pretty simple situation. I have nothing negative to say and I am so excited to go back again the next time my oil needs to be chan change so it was a pretty simple situation. I have nothing negative to say and I am so excited to go back again the next time my oil needs to be changed. I will always speak highly of Courtesy Chevrolet. More

Nick went out of his way to make sure my needs were met when ordering a part for my car. Everyone was so kind and understanding. Nick has become more than just a Service Advisor but a friend and I apprecia when ordering a part for my car. Everyone was so kind and understanding. Nick has become more than just a Service Advisor but a friend and I appreciate that. It's nice to know that someone is looking out for you at the dealership level. Thank you Nick. More

I am new to this area and was looking online for the BEST rated Dealership in town. This was called out as having the best customer service and I made an appt to go in. They checked me in and I waited in t rated Dealership in town. This was called out as having the best customer service and I made an appt to go in. They checked me in and I waited in the lounge surfing the net. A good amount of time went by...enough for me to wonder why so much time had gone by for an oil change, tire rotation and a lightbulb replacement. Nick went out of his way to make it up to me! Let's face it, we all get overwhelmed at somepoint and may have something slip, but it's all in how you course correct and make it right. Nick was awesome in response and made sure my delay was met with 'customer appreciation'...won't go into all that he did for me, but he went out of his way to make it right. I will ALWAYS come back to Courtesy---because of Nick!!! Sincerely, P.Bristow More

Courtesy Chevrolet is a very customer focused dealership. Tim Jackson schedules my appointments and when I came in for the most recent visit, it was there waiting for me-- and I was early! Tim appeared very Tim Jackson schedules my appointments and when I came in for the most recent visit, it was there waiting for me-- and I was early! Tim appeared very interested in the services my Mailbu required and took careful notes to ensure he had captured the essence for the service visit. This dealership is very responsive to customer needs and expectations. It is a pleasure to deal with Courtesy Chevrolet. More