Courtesy Chrysler Dodge RAM of Superstition Springs

Express lane service I come here often for oil changes. I was just recently there and I was very dissapointed with the service. I pull up and get out of my car to check my I come here often for oil changes. I was just recently there and I was very dissapointed with the service. I pull up and get out of my car to check myself in but no one is around I stand there for about 10 minutes and no one seems to care. Finally a worker comes up to me and ushers me into the office while he finds the attendant that was suppose to be in there. The attendant takes my information and I ask him about something that my car is doing doing he responds with "we don't do diagnostics on this side you will need to make an appointment with them" (which I understood) but I expected more I expected some sort of effort to get my issue taken care of but instead he made me feel like he could careless. So I went to wait for my car, he told me it would be about an hour of course it was 2 hours (which I expected) he comes to let me know my car is finally done and hands me my paperwork. I go to check out and there's extra charges on my account. The service attendant nor the cashier pointed out why I had extra charges. I realized it was for extra parts they needed but never once was this explained to me. So the cashier checks me out and I go to wait for my car, I waited for 15 minutes and then went to ask where my car or at least my keys were because no one said anything to me. Even though I was standing there waiting not one person seemed concerned about it, no one asked me if I needed help or if I was waiting for anything no one acknowledged me in anyway. The cashier said "oh your keys are in the office" how I was suppose to know what office they were in or that they were there the whole time I have no idea. of course no one let me know they were there. So I go searching and I'm standing outside in front of the express service offices trying to figure out where they are. While I'm doing this I can see a couple workers chatting and finally one of them comes up to me and says "are you looking for your keys" I said yes and he brings me to the office and says which ones our your I pointed them out and left. Now if it was busy I'd be a lttle more understanding but it wasn't. The customer service isn't always the best but never have I felt like I didn't matter as a customer it didn't matter that I had to wait, it didn't matter that I was charged more than expected, it didn't matter that I didn't have my keys, I was basically invisible. More

Excellent They went above helping me to get the deal I needed and and the car I wanted, this is the 2nd new car I have bought there and l will stay with them fo They went above helping me to get the deal I needed and and the car I wanted, this is the 2nd new car I have bought there and l will stay with them forever! More

Best experience at a dealership! Jay Johnson and John Scarminach were a huge help. Jay was a sales guy, and helped us with test driving some SUVs and choosing the best one for us base Jay Johnson and John Scarminach were a huge help. Jay was a sales guy, and helped us with test driving some SUVs and choosing the best one for us based on our preferences and price range. He helped us a find a new 2015 Grand Jeep Cherokee Altitude, black on black. They didn't have black on black at this dealership, so he worked to find us one in Arizona with the features we wanted. Once he found it he sent detailed pictures to make sure it was the Jeep we wanted. The car buying process was seem less, and painless. John helped us with financing and fought to find us the best rates. Everyone was very knowledgeable and went the extra mile. I am going to recommend Superstition Springs Chrysler Jeep to everyone! More

Best car buying experince in years. Honest, fair and sensitive to our needs. The salesman was well informed on the product and the process. He conveyed all information to us in a direct Honest, fair and sensitive to our needs. The salesman was well informed on the product and the process. He conveyed all information to us in a direct and understandable way. The finance person was knowledgeable and professional. We never felt pressured or misled. This is our second purchase from this dealership, and we will go back again. More

All great until the deal is done! We were told that our new truck came with navigation. After the purchase, we were told the navigation would come up with our Uconnect. When it did not We were told that our new truck came with navigation. After the purchase, we were told the navigation would come up with our Uconnect. When it did not, they further investigated and proceeded to tell us that the truck is "navigation ready" and it would cost US another $600 to install. We would not have purchased the truck without navigation since we need it for business. We were going to purchase another vehicle at this dealership but we have decided to take our business elsewhere. More

Very Professional and Helpful My wife and I just purchased and new truck. We had some challenges to overcome on her trade in and everyone was able to help and provide us with our b My wife and I just purchased and new truck. We had some challenges to overcome on her trade in and everyone was able to help and provide us with our best options. In the end we left with a brand new Dodge Ram and we couldn't have been happier with our experience. We will be recommending all of our friends and family to purchase a vehicle from this location. More

2015 Dodge Ram 1500 purchase All the employees had a good attitude which creates a comfortable environment once I was in the dealership. The experience was great. The dealership d All the employees had a good attitude which creates a comfortable environment once I was in the dealership. The experience was great. The dealership did what the said they could do, I was impressed. Bottom line is I am proud to have purchased my new truck from Superstition Springs Dodge. More

I would do it again in a heartbeat! My salesman was Jeff Bonner. He was friendly, courteous, respectful, and very knowledgeable. He was not pushy and really listened to me. The color and My salesman was Jeff Bonner. He was friendly, courteous, respectful, and very knowledgeable. He was not pushy and really listened to me. The color and my wish list of options was pretty hard to find in this area, but Jeff kept looking and finally found the perfect vehicle for me. The level of service that I received from Jeff before the sale has been just as good and consistent after the sale. In 4 decades of buying more than 20 vehicles, I can honestly say that working with Jeff was one of the top 3 experiences. I have recommended Jeff to people who have admired my awesome 2015 Dodge Durango and will continue to do so. I could probably sum up my feelings about Jeff in these 4 words... "thank you my friend". More

Great Experience!!!!! Bought the truck that I always wanted. Jeffrey Bonner was a great sales person. I would buy another vehicle from this company. I love it because it is Bought the truck that I always wanted. Jeffrey Bonner was a great sales person. I would buy another vehicle from this company. I love it because it is family owned. Thanks for the great buying experience!!!!! More

By far the best place for a new car/truck! My salesman was Matt, he made it very easy and a pleasure doing business there. I have bought lots of cars thru out the valley and the whole team was My salesman was Matt, he made it very easy and a pleasure doing business there. I have bought lots of cars thru out the valley and the whole team was quick n easy and made it the best place I have purchased a car in ever! Thanks again Matt!! More