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Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center

Mesa, AZ

4.3
314 Reviews

314 Reviews of Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center

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November 16, 2020

Awesome service dept! Very professional and very courteous. In and out in a very timely manner and my car was immaculate ! I would recommend buying here and having your vehicles serviced here. Lov More

by Alan Youngberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Tapia
Nov 16, 2020 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Alan, Thank you for the positive review! I am pleased to hear that our service department was able to get you in and out in a timely manner! Thank you for your recommendation and thank you for choosing Courtesy! Best, Cher Warren Customer Relations

October 30, 2020

Mechanic said he was not confident in working on my crossfire so called me back 2 hours later to tell me that I needed to come back and get car they wouldn’t work on it More

by Mbear41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamison Kellerhals, Stephen Tapia, Matt Brown, Kory Chapman, Jacob Davidson, Sean Davidson, Marc Ray, Abrian Acedo
October 13, 2020

Dealership was great. Would use them again in a heartbeat. It took a long time to get one of the repair parts. Otherwise the dealership was excellent! More

by Mike E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blaine
Oct 15, 2020 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Mike, Thank you for the positive review and feedback! We always appreciate the support. Best, Cher Warren Customer Relations

July 10, 2020

The service and follow through by Courtesy Chrysler Dodge Jeep Ram of Superstition Springs is awesome. Questions asked and answered by the end of the appointment. Will bring my Dodge Journey back for more se More

by Raybac
Recommend Dealer
Yes
Employees Worked With
Kory Chapman
Jul 10, 2020 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you so much for the amazing 5-star review! We are so glad you had a good experience here at Courtesy and we can't wait to see you again in the future! Best, Ariel Harmon Customer Relations

June 06, 2020

Absolutely not a pleasant experience with anyone who works for the auto group or dodge in general I dont think I would ever own another vehicle that is made or owned by CJDR as every aspect of repairs a More

by Shouldastayedwithtoyota
Recommend Dealer
No
Employees Worked With
Everyone
Jun 10, 2020 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

I was discouraged to read your review and I am sorry that you have had a poor experience. If you would like to share more detailed feedback, please feel free to reach out to me. Jeremy Corrie Customer Relations jcorrie@courtesyautomotivegroup.com

Jun 10, 2020 -

Shouldastayedwithtoyota responded

Ive spoken with you previously and I cannot say that it helped make any difference in the experience. as far as the details regarding the employees i dealt with despite my excessively poor experience i will not throw them under the bus online instead i will just rate the experience as a whole very poorly with the entire dealership

April 30, 2020

Thay did an excellent job . Beyond patent and helpfull ! Everything was explained before thay took my car in for service and this is something I have not experience before. Way to go ! Especially Kory my s More

by bobbobbob1949
Recommend Dealer
Yes
Employees Worked With
Kory Chapman
Apr 30, 2020 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you so much for your amazing 5-star review! We are so glad to hear that you had an exceptional experience here at Courtesy service! Kory is one of our finest and we are glad he met all of your expectations! We hope to see you again for any of your future service needs. Best, Ariel Harmon Customer Relations

April 29, 2020

Jacob is the BEST service advisor you can have. He knows his stuff and is very personable as well as professional! He deserves recognition and a raise More

by Rns2426
Recommend Dealer
Yes
Employees Worked With
Jacob Davidson
Apr 29, 2020 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you so much for your amazing 5-star review! Jacob is one of our finest and we are very glad he could help you out with all your service needs! We hope to see you again for any of your future service needs! Best, Ariel Harmon Customer Relations

April 19, 2020

I have every confidence taking my vehicle here for service, and I will continue to do so! I do have an open recall, however the company that makes the part is making things to help with our current si More

by Thomas
Recommend Dealer
Yes
Employees Worked With
Matt Brown, Kory Chapman, Abrian Acedo
Apr 22, 2020 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thomas, thank you so much for your 5-star review! We are glad you took the time to review this exceptional experience you had with our wonderful service team! We hope to see you again in the future! Best, Ariel Harmon Customer Relations

April 14, 2020

Great dealership, nice people and they do a great job. Quick and easy to get my vehicle serviced there. Planning on buying my next vehicle there this year. More

by Gfraser27
Recommend Dealer
Yes
Employees Worked With
Sean Davidson, Pete Johnson
Apr 16, 2020 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you so much for your 5-star review! We are so glad we were able to meet your expectations for your service and can not wait to see you in here again soon.

April 02, 2020

Marc was very nice and polite he made sure everything was done to my car. They did great on servicing my car , I will definitely continue to use them for service in my car . Thank you, Wendy Mauricio More

by Wendy Mauricio
Recommend Dealer
Yes
Employees Worked With
Marc Ray
Apr 02, 2020 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Wendy, Thank you for your 5-star review! We look forward to seeing you again in the future.

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