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Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center

Mesa, AZ

4.6
328 Reviews

328 Reviews of Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center

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January 02, 2021

Never had any problem and willing to help, work alway done on time, and if something also need it they’re let us know what it is. More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kory Chapman
Jan 03, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Patricia, Thank you for the 5 stars and thank you for always choosing Courtesy! Best, Cher Warren Customer Relations

November 28, 2020

Had appointment at 2:30 didnt take my car thill 4:30.had to wait and every time you ask something noone know anything! Worst car dealer we ever had More

by Kukolj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Davidson
November 27, 2020

Marvin did an outstanding job of customer service. He was very curtious and kept us informed with timely updates about the repair process and any unexpected developments. More

by rbeck45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Bolanos
Nov 28, 2020 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for this great review! Marvin does reflect our standards for customer service, we are proud to have him on our team and it's great to see he took good care of you. We look forward to serving you again in the future, from your friends here at Courtesy!

November 20, 2020

Mark has shown excellent customer service. The mechanics fixed my problem about engine light coming on. Free ride was given to me to and from dealership More

by Lynngray001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Ray
Nov 29, 2020 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for the 5 stars! I am pleased to hear that you had a positive experience with our service department! Thank you for choosing Courtesy! Best, Cher Warren Customer Relations

November 16, 2020

Awesome service dept! Very professional and very courteous. In and out in a very timely manner and my car was immaculate ! I would recommend buying here and having your vehicles serviced here. Lov More

by Alan Youngberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Tapia
Nov 16, 2020 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Alan, Thank you for the positive review! I am pleased to hear that our service department was able to get you in and out in a timely manner! Thank you for your recommendation and thank you for choosing Courtesy! Best, Cher Warren Customer Relations

October 31, 2020

Mechanic said he was not confident in working on my crossfire so called me back 2 hours later to tell me that I needed to come back and get car they wouldn’t work on it More

by Mbear41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamison Kellerhals, Stephen Tapia, Matt Brown, Kory Chapman, Jacob Davidson, Sean Davidson, Marc Ray, Abrian Acedo
October 13, 2020

Dealership was great. Would use them again in a heartbeat. It took a long time to get one of the repair parts. Otherwise the dealership was excellent! More

by Mike E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blaine
Oct 16, 2020 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Mike, Thank you for the positive review and feedback! We always appreciate the support. Best, Cher Warren Customer Relations

July 10, 2020

The service and follow through by Courtesy Chrysler Dodge Jeep Ram of Superstition Springs is awesome. Questions asked and answered by the end of the appointment. Will bring my Dodge Journey back for more se More

by Raybac
Recommend Dealer
Yes
Employees Worked With
Kory Chapman
Jul 10, 2020 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you so much for the amazing 5-star review! We are so glad you had a good experience here at Courtesy and we can't wait to see you again in the future! Best, Ariel Harmon Customer Relations

June 06, 2020

Absolutely not a pleasant experience with anyone who works for the auto group or dodge in general I dont think I would ever own another vehicle that is made or owned by CJDR as every aspect of repairs a More

by Shouldastayedwithtoyota
Recommend Dealer
No
Employees Worked With
Everyone
Jun 10, 2020 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

I was discouraged to read your review and I am sorry that you have had a poor experience. If you would like to share more detailed feedback, please feel free to reach out to me. Jeremy Corrie Customer Relations jcorrie@courtesyautomotivegroup.com

Jun 10, 2020 -

Shouldastayedwithtoyota responded

Ive spoken with you previously and I cannot say that it helped make any difference in the experience. as far as the details regarding the employees i dealt with despite my excessively poor experience i will not throw them under the bus online instead i will just rate the experience as a whole very poorly with the entire dealership

April 30, 2020

Thay did an excellent job . Beyond patent and helpfull ! Everything was explained before thay took my car in for service and this is something I have not experience before. Way to go ! Especially Kory my s More

by bobbobbob1949
Recommend Dealer
Yes
Employees Worked With
Kory Chapman
Apr 30, 2020 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you so much for your amazing 5-star review! We are so glad to hear that you had an exceptional experience here at Courtesy service! Kory is one of our finest and we are glad he met all of your expectations! We hope to see you again for any of your future service needs. Best, Ariel Harmon Customer Relations

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