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Courtesy Chrysler Jeep Dodge RAM of Tampa

Brandon, FL

Overview
Reviews
Vehicles
4.1
513 Reviews
Call Dealership (813) 612-4905

9207 East Adamo Dr

Brandon, FL

33619

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Showing 513 reviews

May 11, 2024

The dealership was amazing and the service advisors where amazing and where a great help More

by enrique47chamberlain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Helpful
May 09, 2024

My service advisor Jacob Dillard walked me through each step of my repair. His service was exceptional! More

by elcelella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Dillard
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May 09, 2024

Attention to detail missing and constant upselling of services. They would do better just to deliver what was promised at the price advertised. More

by Disgruntled
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service reception
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May 11, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

We thank you for leaving your review. We're genuinely sorry to hear about your experience. It's essential to us that we meet your expectations and provide transparent, reliable service. We would like to speak with you further about the issues that occurred to learn how to better assist you. Please contact me at your convenience. Steve Kern, General Manager, 813-517-3250

Helpful
May 08, 2024

I was very pleased with my service at Courtesy Chrysler Jeep Dodge Ram of Tampa. The staff was friendly and received quick courteous and efficient service. More

by Cyuille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Drewes, Chad Trombley
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May 07, 2024

The associatio was very rude Steven was very nasty towards me Jammie help me out she was very nice about an Steven was the person that was helping me frist the only way I new about my car was I had to More

by ericaglover1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jammie
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May 09, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Erica, Thank you for sharing your review. We're truly sorry to hear about your experience. Providing excellent customer service is paramount to us, and it's disheartening to learn that you encountered rudeness and lack of communication during your visit. We would like to speak with you further about your experience and hopefully restore your faith in us. We will be contacting you, but you can also reach out to me, as well. Steve Kern, General Manager, 813-517-3250

Helpful
May 06, 2024

Very very professional service ,special exar ,the seller ,thanks for your help ,i see you soon More

by torrecilla30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Exar
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May 06, 2024

It was easy to make an appointment, vehicle went in on time and work was done properly More

by Mommock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Carty
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Helpful
May 02, 2024

They found a radiator leak while replacing the valve cover gaskets. Other items that was a cconcern. I More

by Betty jackson
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe murray
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May 02, 2024

Had a great experience. Joe kept me informed throughout the process. Explained all aspects of the servic. More

by richard_lockrem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Helpful
May 01, 2024

I had made an appointment but when I arrived no appointment had been made. I talked to service manager he got it straightened out and everything was good. More

by janeandlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service supervisor manager
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Helpful
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