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Courtesy Chrysler Jeep Dodge RAM of Tampa

Brandon, FL

4.4
772 Reviews

9207 East Adamo Dr

Brandon, FL

33619

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Showing 772 reviews

January 04, 2025

Came to Courtesy to purchase my new 2025 Jeep Grand Cherokee L. From the moment I walked in to the moment I pulled off, I was extremely pleased. Worked with Albert on my purchase and he made everything More

by lfrye904
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert
January 02, 2025

I purchased a vehicle from Isaiah and Moe Mehdi on January 01, 2025 , the are THE BEST team that my wife and I have ever had the experience of working with when purchasing a car, they listened to our More

by rvavrek2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Clark and Moe Mehdi.
Jan 07, 2025 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Rvavrek2016, we are glad we could help!

January 01, 2025

From this time last year from having our 2023 Jeep Wrangler serviced, night and day. From the greeting to the professional customer service, this dealer listened to a customer concern and took action More

by floridaharleys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 07, 2025 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

We appreciate your positive review about your recent experience with us!

January 01, 2025

Moe Mehdi and Isaiah Clark in sales are an amazing team. Their ability to listen to a customers specific needs, juggle a busy showroom and execute a sale with no xxxxxxxx is a skill that can't be taught. Wa More

by dmlarsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Mehdi and Isaiah Clark
Jan 07, 2025 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Dmlarsh, we're glad you had such a wonderful experience with us!

January 01, 2025

I recently had the pleasure of purchasing a vehicle from Courtesy CJDR dealer and I can confidently say that their customer service is second to none. From the moment I walked through the door, I was greete More

by Oscar y Dayana Segura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Seymour, Edwin Lazo, Daniel Pip, Brittney Stanley
Jan 07, 2025 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Hi Oscar Y Dayana Segura! We're so happy we were able to help you out!

December 31, 2024

Just want to give service advisor Matt a shout-out on my auto service, job was great & not a long wait time. Matt was very pleasant and happy holidays to you! I will be back! More

by Satch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt (service)
December 31, 2024

Spoke with Shawn about getting two recalls taken care of before Thanksgiving. No guarantee was given on time, but my Ram 1500 was dropped off 11/24/24 and did not receive a service recommendation until 11/2 More

by urn2gonzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn (not sure of spelling), Steven
Jan 03, 2025 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for sharing your detailed experience, and we sincerely apologize for the extended delays and lack of communication you faced while addressing the recalls on your Ram 1500. This situation is far from the level of service we strive to provide. Waiting nearly a month for updates and struggling to get in touch with someone is incredibly frustrating and unacceptable. We understand how important clear communication and timely service are, and we regret that we fell short in both areas. Additionally, we’re sorry to hear that your UConnect system is still not functional after the service. We’d like the opportunity to address this matter further and ensure that the issues with your vehicle are fully resolved. Please contact me at your convenience to discuss. Thank you! Sam Asman, General Manager, 813-517-3250

December 30, 2024

Appointment at 9 for a recall that was supposed to be 1 to 1.5 hours. No parts needed. No one called me. I called at 2. Had to leave a voicemail. No one called back. I called back at 3:30. No one answered More

by dominiqueparise
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Peoples
Jan 02, 2025 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Dear Dominique, Thank you for contacting us and sharing your recent experience at Courtesy CJDR. I understand your frustration with the extended wait time and the lack of communication during your recent service appointment. I sincerely apologize for the inconvenience this caused. I understand the importance of keeping our customers informed throughout the service process. I would appreciate the opportunity to discuss this further with you and potentially offer a resolution. Please feel free to contact me at 813-517-3250 at your convenience. Sincerely, Sam Asman, General Manager

December 30, 2024

The service staff is always the best i ever worked with after many years still impressed. More

by ppk317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Clement
December 30, 2024

Exceptional service the technician was very courteous and helpful. Bill was awesome and a true gentleman More

by Drfaber7077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Johnson
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