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Courtesy Chrysler Jeep Dodge RAM of Tampa

Brandon, FL

Overview
Reviews
Vehicles
4.4
772 Reviews
Call Dealership (813) 612-4905

9207 East Adamo Dr

Brandon, FL

33619

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Showing 772 reviews

February 10, 2024

The customer service was excellent! Kept me informed throughout the time it took to correct my problem. More

by Paula Benway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hildalgo
Report | Print
February 07, 2024

Everything was great, from beginning to the end , service advisors were very welcoming and easy to talk to. More

by Dejanmarkovic621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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February 05, 2024

Joe was a new Service Advisor for me and he was excellent and very knowledgeable More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Service Advisor
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February 04, 2024

The sale staff will waste customers time with sleazy sales tactics. I recommend car shopping elsewhere. More

by RRazali
Recommend Dealer
No
Employees Worked With
Elijah
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Feb 05, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for leaving your review of our dealership. We're truly sorry to hear about your negative experience with our sales staff. We strive to provide a positive and transparent shopping experience for all our customers, and it's disappointing to learn that we fell short of meeting your expectations. We'd appreciate the opportunity to discuss your concerns further. Please feel free to reach out to us directly. Thank you for bringing this to our attention. Zack Kelley, General Manager, 813-246-3070

February 02, 2024

Always a pleasant and friendly experience whenever I go there for maintenance always my go to place for car repairs More

by Grios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex appointment tech
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Feb 02, 2024 -

Grios responded

The go to place for cat maintenance

February 01, 2024

Kept me up to speed while I waited and got me in and out quickly. More

by gabsey18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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January 31, 2024

Great experience and staff was very pleasant. Took care of our needs and we were very pleased. More

by J.glandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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January 30, 2024

Richard was very nice when I took my jeep in for service. Wish there were more like him around. More

by Lynn.herna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard service department
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January 29, 2024

I had a great experience from start to finish. I will definitely be a returning customer! More

by lisajrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Montes
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January 29, 2024

Just returned after a 4 1/2 wait for my vehicle. One safety recall accomplished. I asked for an oil change and fuel filter change. $535 and no oil change. I know what the filter costs and what's More

by tgurda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clem
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Feb 01, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

We appreciate your feedback. I'm truly sorry to hear about the frustration you experienced during your recent visit to our dealership for service on your vehicle. Your feedback is incredibly valuable to us, and I want to extend my sincere apologies for the disappointment and inconvenience caused by the issues you encountered. It's unacceptable that your request for an oil change and fuel filter change was not fulfilled as expected. I understand how important it is for our customers to receive the services they request, and I apologize for the oversight in this instance. I would like to speak with you about this issues, as well as any issues you had with pricing. We will be reaching out, but you can also contact me, if you haven’t heard from us yet. Zack Kelley, General Manager, 813-246-3070

Feb 03, 2024 -

tgurda responded

I was quoted $400 for both oil change and fuel filters. I have worked on cars and have actually built race engines. I know what is involved in changing the filters and cannot understand the $315 labor charge. I understand dealers have high overhead, but this I feel this charge is outrageous

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