Courtesy Chrysler Jeep Dodge RAM of Tampa
Brandon, FL
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Great expierience Great service, all issues were resolved in a timely manner. Entire staff was courteous and professional. I would definitely recommend this dealership Great service, all issues were resolved in a timely manner. Entire staff was courteous and professional. I would definitely recommend this dealership to friends and family. More
Great Experience Came in for an oil change, was in and out in no time. I wasn't hackled by anyone to purchase anything I didn't ask for. Great customer service from ev Came in for an oil change, was in and out in no time. I wasn't hackled by anyone to purchase anything I didn't ask for. Great customer service from everyone. I will definitely return. More
Outstanding! Outstanding customer service. Brandon met and exceeded my expectations and made the whole process as pleasant as possible. Brandon is The MAN! Make Outstanding customer service. Brandon met and exceeded my expectations and made the whole process as pleasant as possible. Brandon is The MAN! Make sure you ask for him should you find yourself in need of a car. More
Sales Had a great experience with a woman she wasn't pushy I still want the car. I just didn't have enough money to buy the Jeep. But I'm glad I went wil Had a great experience with a woman she wasn't pushy I still want the car. I just didn't have enough money to buy the Jeep. But I'm glad I went will be back in 2 months. Tucker More
Thank You Jim, Trent and Nicole made my car buying experience the best one I've had ever purchasing my new Jeep Wrangler. Thank you guys very much, and I will b Jim, Trent and Nicole made my car buying experience the best one I've had ever purchasing my new Jeep Wrangler. Thank you guys very much, and I will be back again in the future. Sincerely Michael P More
BEST CAR BUYING EXPIERENCE by far David Montes was kind, diligent and completely amazing in every way!!! Coming in having time constraints David provided me with the most incredible David Montes was kind, diligent and completely amazing in every way!!! Coming in having time constraints David provided me with the most incredible customer service and patience I’ve ever seen at a car dealership. We told him exactly what I was looking for and he got us into what we wanted without all the extra haggling or beating around the bush. If you looking for an honest, caring and courteous helper, I promise you, you will not go wrong with David! Finance Mgr Jim O’Neil was extremely effective and quick. Couldn’t have asked for a better team. Thanks David & Jim!!!!! More
No warranty coverage Love the jeep hate the lack of doing what they said during the sale. I bought both the extende 4 yr full service warranty and the interior / exterior Love the jeep hate the lack of doing what they said during the sale. I bought both the extende 4 yr full service warranty and the interior / exterior coverage (that I was told would cover dings and dints to the exterior (the only reason I bought it)) but after first ding I was told nope. Ok that sucks but lesson learned. Now 2 weeks after it was just serviced for its 3ooo mile service, Tha car will not start. I though not a problem I would charge it and bring it to dealer to see what they could do. I opened the hood and found the cap to my oil sitting by the latch. Not cool. Car would not start even after charge so called road side and an hour later then they said they would be there the showed up. Got to the shop they tell me that the battery is covered if it is the problem. Then said they were real busy and booked out a week or two??? Not sure what that means for me but then asked if I needed a ride somewhere or if I had a ride. Ya it is out in your lot and will not start!!! No response from them about oil cap and decided they could have a hour to check it until I go to higher ups. Guess if you really do not need your car this is ok but I need mine. So stupid me for paying for extra warranty when they do not even let you use the normal warranty. Not sure but o will not be a repeat buyer from here. Best of luck for those that buy from here after reading this. More
Always go above and beyond! I first purchased a vehicle from Courtesy CJDR in December 2014 as a gift. Unfortunately, I had a hugely complicated situation come up a few months la I first purchased a vehicle from Courtesy CJDR in December 2014 as a gift. Unfortunately, I had a hugely complicated situation come up a few months later and I had to go back to them to figure out what to do with this brand new vehicle without ruining my credit with a repossession. I was able to trade in both the Jeep that was only in my name and the vehicle I had purchased jointly (a Mazda) about a year prior. They put me in a 2015 Chrysler 200 Limited, doing all they could to make sure my credit would not be jeopardized and making sure I had the burden of two car loans off my credit report so that I could begin to rebuild my credit to how it used to be. They took care of me from the start in December, and helped me again now. Michael Kelley, my salesman, went above and beyond when I first bought the surprise Jeep, coming in on CHRISTMAS EVE to help me give the car to my husband, and Robert Plaza, one of the managers, made sure both then and now that my deals went through smoothly. My finance clerk Jim was also incredible, helping me get the protection I needed included in the payment that Mike had quoted me. Thanks to him as well! I couldn't be more satisfied that coming out of my current circumstance, I have a reliable vehicle that I can depend on for years - but I can guarantee that while these gentleman are around, I will be a customer for life. Hopefully not until my new Chrysler is paid off! But either way, I will be going back for sure. And I would definitely reccomend this dealership to my friends or family. This was an experience that began nightmarishly, making me think I would have to return one of the vehicles and have my credit negatively affected for years... And thank God they made it worry free. I feel completely taken care of. I appreciate them and the whole staff. I wish I could go to them for servicing as well but they are two hours away from me... And I am willing to make the drive, every time!! They are so worth it! Thank you so much! More
Perfect car for me ! I had a great experience here, I came in not knowing much about cars and which car would be the right car for me and thanks to Ralph, I now am driving I had a great experience here, I came in not knowing much about cars and which car would be the right car for me and thanks to Ralph, I now am driving a car that suits me in every way! He listened to everything I wanted and put it together and I ended up driving home in the car that same day. Shawn was also a great help, very knowledgeable and a pleasure to speak with. I absolutely will be recommending Ralph, Shawn and this dealership in the future, More
5-star experience from both sales and service teams I'm giving this 5 star rating to both the sales and service management team. I purchased a new 2015 Dodge ram 1500 crew cab. There were some factory p I'm giving this 5 star rating to both the sales and service management team. I purchased a new 2015 Dodge ram 1500 crew cab. There were some factory paint issues discovered that in many cases I would think would turn into a nightmare for a customer normally. Many thanks to Robert, Trent, Keith, Thomas and Brandon (finance) who all were involved in the situation and who ultimately help me find a satisfactory resolution. Five star service is a rarity these days but these guys get the high marks for making it a great customer experience through a frustrating one nonetheless. The integrity of everyone involved was impeccable and for these reasons they get this 5- star rating thank you! Not everything in life or business goes right but how you handle it when something goes wrong tells a lot about the company and for this reason as well the management team gets a five star rating. I've seen plenty of companies do the wrong thing when something goes wrong and I am super grateful that this was not one of those experiences! More