Courtesy Chrysler Jeep Dodge RAM of Tampa

Courtesy Chrysler Jeep Dodge RAM of Tampa 9207 East Adamo Dr, Brandon, Florida 33619 - Is the worst dealership I have EVER had the misfortune of dealing with. They have had my JEEP for 5 days to repla Adamo Dr, Brandon, Florida 33619 - Is the worst dealership I have EVER had the misfortune of dealing with. They have had my JEEP for 5 days to replace a range sensor harness UNDER WARRANTY -- and they 100% don't give 2 craps how long they keep your vehicle hostage while you sit at home without a vehicle. See, they don't have courtesy vehicles, apparently they are 6 weeks out on those -- who in the heck is using courtesy vehicles for that long? Does that mean they have their cars for 6 weeks. What a shame, I really like my JEEP. But 100% will NEVER EVER own another because even Corporate gives zero craps about anything but if you paid for extended warranties. I think they are the ones paying people to call you 59 times a day to extend your warranty. I have extended warranty that I purchased with the JEEP ... funny thing is -- it isn't JEEP's warranty so they do not honor it to pay for a rental. So RUN, do not walk away from JEEP -- go find a Nissan dealer, they 100% of the time gave me a rental car -- even if they were just changing my oil and I had to go to work. These JEEP people suck. When you drop your vehicle off for service the first call you receive is a sales person trying to get you to buy a new vehicle. Next call is a service person telling you it isn't probably covered under warranty ... and that it takes 24-48 hours for a diagnosis. They called with the diagnosis Tuesday around lunch and it is friday at 3 pm and because I called ... they realized they have all the parts and they can "probably" get it fixed by Monday or Tuesday. Again - WORST SERVICE & EXPERIENCE IN MY LIFE!!!!!!!!!!!!!!!!!!!!! TRACY WHEELER More

I have never ordered a built before this is my first. It went smoothly got the car at the time frame said. It went smoothly got the car at the time frame said. More

Joey, When customer making an offer on a vehicle you don’t laugh at them and tell them “Why would I do that?!?” And then proceed to ask what they do for living… don’t laugh at them and tell them “Why would I do that?!?” And then proceed to ask what they do for living… More

Bought new Jeep Grand Cherokee Limited L and two weeks and less than 1000 miles and the car is leaking. Back row damp, second row one seat underneath is soaked in the passenger second row and the drivers and less than 1000 miles and the car is leaking. Back row damp, second row one seat underneath is soaked in the passenger second row and the drivers second row seat is damp on floorboards and under seats. I explained to the sales manager that the meldew/sour milk smell will put my asthma child in the hospital and that it's not acceptable. He tried to blame it on me, asking if I left my sunroof and windows down in the rain 🙄 and then stated that "Chrysler had a lot of money". I told Joey that I was already advised to go to the dealership to have them remedy it first by either replacement of the vehicle or a refund and he suggested I by pass that and go after Chrysler, and trust me they will pay because their has been multiple TBS on all generations with leaking issues after rains, but manager Joey stated "he's never seen this problem". 55k on a vehicle with less than 1000 miles and less then 2 weeks since it was sold to me and a major leak like that after a rain is NOT acceptable. I want my money back because no matter how much you clean a carpet, those smells and hazards in the air cabin do not go away. I don't want a loaner car because I JUST bought this one and when there is no sign of water anywhere but the floorboards in the second row and third with the front floorboards dry as a whistle then you can't blame it on me. The reason my lane assist wasn't working properly on Friday when it was storming, and my sales rep. couldn't figure out why it wasn't on and working even though I had it on is probably because of the water that's getting inside. The parking break turned on when I stopped that day and other malfunctioning with the equipment. The front area is dry but the back flooring is not. More