Courtesy Chrysler Jeep Dodge RAM of Tampa

Most the sales Manager was the problem. We told Carl we had a payoff on our car it wa small $900 we want to trade it in. He talked to sales manager came back with. The price after trade they We told Carl we had a payoff on our car it wa small $900 we want to trade it in. He talked to sales manager came back with. The price after trade they want our car and $500 we agree. Then only to be told they forgot the payoff and wanted $900 more. Very unprofessional. More

Unfortunately, had to take it here again! Had to take car in for two more recalls. They were completed. The previous recall they just threw the stuff in the trunk and checked it off. xxxx, Had to take car in for two more recalls. They were completed. The previous recall they just threw the stuff in the trunk and checked it off. xxxx, I could have done that! My parking break, that was fixed, now STARTED POPPING AGAIN after having to get it fixed properly at Firestone and wasting more of my hard-earned money! A few simple recalls and one small service to replace a part took from (I was the first car in) eight a.m. until three p.m.! No calls throughout the day to say when it might be ready to come and pick up. I finally called about three-thirty and was told, "Yeah, it's been done for a while." Horrible, customer service - at best! Therefore, I will NOT purchase another Dodge again IN MY LIFE after this horrible type of "service!" (NEGATIVE 20 stars - because I, unfortunately, had to mark one to warn you all about this place!) DO NOT GO HERE TO GET YOUR VEHICLE 'FIXED!!!" More

Parking breaks pop when trying to back out of driveway. They 'fixed' the rear wheel sensor. The car would make a horrible POP when backing out of my driveway. I had to take it to Firestone to get it FIX They 'fixed' the rear wheel sensor. The car would make a horrible POP when backing out of my driveway. I had to take it to Firestone to get it FIXED properly. !!! More

This Service Department Missed Brake Failure Two Different T I have a 2013 Dodge Dart that was brought in two different times for a brake pedal that's losing pressure and not stopping the car. The 2nd time I br I have a 2013 Dodge Dart that was brought in two different times for a brake pedal that's losing pressure and not stopping the car. The 2nd time I brought it in the Service Advisor said "Your brakes are good all the way around". A few days later I get on I 75 doing 70 miles and your I have to brake suddenly but again the pedal goes soft and the car doesn't stop right away almost causing a huge accident. Now I'm being told it's the Master Cylinder that is causing the problem and I have to pay to have it fixed. The techs were negligent on two different occasions sending me out in a car that was not safe to drive. Is this what a well known dealership does to its customers? More

update::Been trying to work with someone for over a month!! Update. They dropped the ball but due a few internal changes but today they stepped up and we are working on a deal. Matt and Ruben have been very res Update. They dropped the ball but due a few internal changes but today they stepped up and we are working on a deal. Matt and Ruben have been very responsive and driven to get done. More

Worst service department in Tampa Worst service department in the Tampa area! My Jeep Compass is 3 years old and suddenly went into limp mode. Fortunately (or so I thought at the time) Worst service department in the Tampa area! My Jeep Compass is 3 years old and suddenly went into limp mode. Fortunately (or so I thought at the time). I was right by the dealer ship so I pulled right in. This was at 11 am. (They are open until 9pm). I called at 2:00pm to see if they had any updates. The girl who answered said my service advisor was with a customer at the moment and he didn't have any updates at the moment. No problem, I can check back in a few hours. So, at about 5pm I call and the same girl answers and says she is going to check with my advisor. She places me on hold and then transfers me to someone who is not my advisor and doesn't want to help me. The gentleman takes my cell number and says he will have my advisor call me back as soon as he is done helping the costumer he is working with. 1 hour later still no call back. I call again, same girl answers, puts me on hold, comes back says she doesn't know where my advisor is and asked if I could call back. At this point I'm very upset. I advisorher, I will not call back I need someone to find out what is going on and talk to me now. She advises me she can't leave her desk, but, she would see if someone could locate my advisor and bring him to the phone. She puts me on hold again and finally, my advisor steven answers. Says he text and left a voice mail 4 hours earlier that they wouldn't be able to look at it today. I NEVER GOT A TEXT OR VOICE MAIL MESSAGE! Also, if that is so, why didn't the other people who answered the phone just say that. On top of all of that you had 10 hours to look at the vehicle and you can't get it done. I'm not expecting it to be fix same day. But, you should be able to tell me what needs to be done. I can't even imagine how long it will take to fix, and of course I'm now at their mercy. I will never purchase another vehicle from this dealership again. Clearly, no one working there cares about you once you drive your car off the lot. If you ever need your vehicle serviced, I would advise you to go anywhere but here More

Excellent Service Joseph Russos ( Joe) I had the pleasure of meeting Joseph ( Joe) He help me and my family with an awesome SUV! Go see Joe and the Courtesy Team! I had the pleasure of meeting Joseph ( Joe) He help me and my family with an awesome SUV! Go see Joe and the Courtesy Team! More

Chris is an amazing sales person love my new jeep Chris deserves this review because he did a fantastic job with assisting me while buying my new jeep. The whole process was easy and painless. Now I a Chris deserves this review because he did a fantastic job with assisting me while buying my new jeep. The whole process was easy and painless. Now I am in a newer safer vehicle and I absolutely love it. More

Thomas Murman This dealership is a rip off & will con you. Stay away !!! Thomas Murman is a conman.He treats you like a commodity & a fool !!! He can be seen singin This dealership is a rip off & will con you. Stay away !!! Thomas Murman is a conman.He treats you like a commodity & a fool !!! He can be seen singing songs loudly & walking around the dealership like his backyard. Clown !!! More

Worst service ever ! Very poor customer service. Do not recommend to do any maintenance or mechanical repairs here would be better to take a drive to one that cares about Very poor customer service. Do not recommend to do any maintenance or mechanical repairs here would be better to take a drive to one that cares about its customers and isn’t rude. Made appointment with VICTOR, scheduled services including shuttle. Result no shuttle and woman was rude because wife wasn’t on list, wash and vac not completed as well which was requested. Then found that the DEF fluid was not added, no inspection performed, and tires not rotated and services were paid for. After many calls without return I finally was able to reach RICHARD the service manager and rescheduled yet another service appointment to correct issues and stated he would make sure things were corrected. After car was picked up the interior was a mess with glovebox contents not placed back in, and DEF fluid still not added. RICHARD was called and then disagreed about what had happened and said it was on the ticket that it was done. Shop floor mechanic CHARLIE came and filled with 3 gals of DEF. This service here I horrible ! After posting the initial review PAUL the general manager asked to speak with me so I called, left a message but he had RICHARD call me back .... This is the absolute worst service center ever better off going to jiffy lube and saving your money. More