
Courtesy Chrysler Jeep Dodge RAM of Tampa
Brandon, FL
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Let's just say, when purchasing a brand new vehicle, it is not pocket change we are dealing with. It can be very stressful at times. I will say this, we certainly did a lot of laughing and kidding aroun it is not pocket change we are dealing with. It can be very stressful at times. I will say this, we certainly did a lot of laughing and kidding around. I felt very comfortable about the entire process. We will certainly return here for our next purchase. More
I am giving this dealer a great rating because we were treated very well. We got an excellent deal on my daughters first car. Ron and Shaun were great to work with and Cuff was very helpful. I would rec treated very well. We got an excellent deal on my daughters first car. Ron and Shaun were great to work with and Cuff was very helpful. I would recommend this dealer to my friends and family. More
Carl was a true professional throught the sales process. On numerous occasions he went out of his wa to accomodate myself and my wife's wishes. We we had a problem getting to the dealership to pick up our n On numerous occasions he went out of his wa to accomodate myself and my wife's wishes. We we had a problem getting to the dealership to pick up our new car he delivered the car to us without question. Carl is a credit to this dealership and should be recognized for his contribution not only on the monetery from but the personal side as well. Keep up the good work carl! Sincerely , James Wise More
I also started on the internet.Received a call from Ken.Advised ken he had 3 identical 200's matching what I was looking for.I asked Ken to Quote me a out the door price with tag,tax and title.He said Ken.Advised ken he had 3 identical 200's matching what I was looking for.I asked Ken to Quote me a out the door price with tag,tax and title.He said to give him 20 minutes and he would send me a real "aggressive" price.20 minutes later got a email.At first I thought it was an automated email,then I got a call from Ken.The quote he sent was plus,plus,plus.I told him I could buy the car locally from Arlington Chrysler cheaper and they didn't have the car on the lot.The next day I get a call from another manager.I told him about my experience with Ken and he asked if I asked for a manager.I thought Ken was a manager.Today I received a voicemail from ken stating"this is ken from Courtesy.I gave you that "real aggressive"quote and wanted to see when you want to pick it up.Ken must have a lot of time on his hands.What a joke!!!!!Beware of thie dealership.(especially Ken) More
A Mitsubishi Lancer Evolution 2006 was bought from Courtesy Dodge Jeep Dealer on August 17, 2013 from seller Luis Tiant, who at that time knew all the modifications that the car had. The Sales person Courtesy Dodge Jeep Dealer on August 17, 2013 from seller Luis Tiant, who at that time knew all the modifications that the car had. The Sales person at the moment William Larkey recommended an extended warranty as the car had around 100,000 miles. In September 28, 2013 on our way home from dinner the car turned off on a red light, we went to the side and saw that the timing belt had snapped at that time we called the insurance company (GEICO) and got a tow truck to our apartment, next morning we took the car to NAPA Autocare Center in wish they contacted the warranty of the car, the person from the warranty came, saw the car, and approved the claim knowing all the modifications that the car already had. That first repair the warranty covered and we pay $822.33 of deductible. In October 24, 2013 the car started having problems again, it was grinding on 3rd gear, we took it to AAMCO Transmissions, they contacted the warranty company, the same person came he knew already the car so he approved the claim from this claim he had to pay $175.00 deductible. In January the car started heating up so we thought it was the water pump we bought it and took the car to R Sport LLC so the water pump could be replace, we paid on January 15, 2014 $252.28 for this repair. The next day January 16, 2014 the car overheated again and it was leaking coolant, we didn’t want to take any chances so we took it to NAPA Autocare center so they had a look at it. They called the warranty company at this point the same person came by this time the warranty company person started saying that the car had some illegal modifications, which are the same ones he’s been seeing since day one on the car. He denied the claim, we called the dealer (Courtesy dodge jeep) so they could talk to the warranty and figure why this person was claiming those modifications now and not before. The claimed got approve but they told us that was going to be the last time the warranty covered something, we got the car back by January 31, 2014. In February 08, 2014 on our way from Tampa to Fort Myers the oil light on the car started blinking so we stop at a gas station right out exit 220, checked the oil and everything look good. We got on the I-75 and not even 2 min. in the car locked down it turned off, we had to go to the side. We try to turn it on with no luck, we called the car insurance (State Farm) this was at 4:30 pm they told us a tow truck will be there in 40 to 60 min, 30 min later the tow company called that there truck just had a flat tire and we needed to wait for another one. Tow truck got there at 7:05pm, at this time we decided to take the car to the dealer since it was on exit 224. Today February 17, 2014 the car is still in the dealer there claiming that we did illegal modifications to it witch we didn’t. We fax them a letter from NAPA stating that when we took the car to them the first time the car already had all those modifications. At this point we are frustrated, we haven't been sleeping well or concentrate at work since this is in our minds all the time. We did manage to contact the previous owner and he gave us a list of all those modifications that they were already done when he traded in the car. as for now the general manager saids we are lying. and that my husband put all those illegal parts when we clearly bought the car with those parts..any help will be really appreciated. More
My daughter and I were out looking for a new car for her. We had been to a few other dealerships and they gave us the run around. When we stopped in at Dodge, I had told her I was NOT buying anything today We had been to a few other dealerships and they gave us the run around. When we stopped in at Dodge, I had told her I was NOT buying anything today and that we would start fresh the following weekend. Ron came out and introduced himself, I still was not interested in dealing he asked if he could just give me the opportunity to talk with him about the car and so on. Knowing I was not ready to buy. I also told him that the car was not for me but for my daughter. What really impressed me was that he included her in all the conversations and asked her if she had any questions. Him acknowledging her and answer all her questions was a bonuse point for me. When she asked him about the safety features of the vehicle he went into detail about them and gave examples to her. He knows this car pretty well. My boyfriend is looking for a new Jeep and I have already told him to go see Ron when he is ready... which will be in a few months! I purchase my Camry from Courtesy Toyota and will continue to do business with Courtesy in the future. Congratulations Ron you got me to buy the car that day and I am glad I did!!! More
My over all experience was great Christopher chong and jim oneil are amazing. they made me feel very comfortable and very excited about my new car. I give those two guys ten stars out of five. they truly jim oneil are amazing. they made me feel very comfortable and very excited about my new car. I give those two guys ten stars out of five. they truly made my dream come true. if you are looking for a new car go see chris and jim I promise they will take excellent care of you. All and all chris and jim are hands down the best sales man and financial manager ever!!!! I will be going back for my next purchase. Sincerely the proud owner of a 2014 dodge challenger. Gabriel Soto More
My wife and I went to dealership just to look at making a possible purchase of a certified SUV. We were greeted by Albert Myrick, who turned out to be a non pushy cool sales expert. Very attentive, friendly possible purchase of a certified SUV. We were greeted by Albert Myrick, who turned out to be a non pushy cool sales expert. Very attentive, friendly and body language showed that he was interested in our conversation and search for a new family vehicle. My two boys are a handful and Albert was as cool as ice, didn't faze him a bit. Made what turned out to be a purchase that day worth the time and of course the money I spent. More
We purchased a Jeep Cherokee from Russell at he was great we are very happy with our purchase! Everyone at the dealership was nice and we had a great experience. we are very happy with our purchase! Everyone at the dealership was nice and we had a great experience. More
First time buying a new car, went to Honda first but they were very rigid, cold and dull felt like I was being talked into buying something. After they tried to convince when I clearly said I was going to ex were very rigid, cold and dull felt like I was being talked into buying something. After they tried to convince when I clearly said I was going to explore my options I went to jeep. Brandon was very personable, relax, informative, and down to earth. He was relatable and nice and felt like more of a friend then a typical persistent annoying salesperson. He knew his stuff and was humorous as well would definitely recommend him and the dealership for anyone who doesn't want the stereotype sales experience. More