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Courtesy Chrysler Jeep Dodge RAM of Tampa
Brandon, FL
787 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 787 reviews
January 31, 2025
Cause the problem, then deny it, then kick me out of the dealership for calling you out on not doing the work you said you did. They suck, that's all there is to it dealership for calling you out on not doing the work you said you did. They suck, that's all there is to it More
by Imnobodyintheireyes
Employees Worked With
Andy
January 31, 2025
Zero non-existent communication. Went from approx 1 week for repair to discovering they never submitted my warranty claim till after I called on week2. I had to call to get updates Went from approx 1 week for repair to discovering they never submitted my warranty claim till after I called on week2. I had to call to get updates. Even their texting communication was poor to non-existent. More
by buddyesco
Employees Worked With
Prefer not to mention both service reps
January 29, 2025
Our sales person Miguel was very helpful, informative and polite. He made sure that we were satisfied with the entire experience. Definitely gained a permanent customer. polite. He made sure that we were satisfied with the entire experience. Definitely gained a permanent customer. More
by a_sustache
Employees Worked With
Miguel Hernández
January 29, 2025
Joe and Shay are an absolute dream team! They worked with me to make sure that I was well taken care of. This is the 13th vehicle that we have purchased from this dealership. I recommend wor They worked with me to make sure that I was well taken care of. This is the 13th vehicle that we have purchased from this dealership. I recommend working with them. They are honest, and take excellent care of you. 10 stars across the board! More
by Stephaniep999
Employees Worked With
Joe, Shay
January 28, 2025
It was clean, had a friendly yet professional staff. The salesmen, and management group were easy to talk with, engaging, informative with a non pressure attitude. They used their experience and teamwor The salesmen, and management group were easy to talk with, engaging, informative with a non pressure attitude. They used their experience and teamwork to make the whole purchase process quite easy. More
by Donald.mccloud
Employees Worked With
Chris Porter, John E Ortiz, Edwin Lazo
January 25, 2025
Been waiting on my High pressure fuel pump recall part since April. Wasn’t notified when the truck was done four days later. I had to follow up to check on it and it had already been complete. Picked it u since April. Wasn’t notified when the truck was done four days later. I had to follow up to check on it and it had already been complete. Picked it up and the truck didn’t get washed as it was supposed to. Drivers windshield wiper blade was broken, which I had just replaced six months ago. On the way home my check engine light comes on and is throwing an exhaust particulate sensor code. Called the dealership six times over two days to let them know and have never been able to get in touch with my service advisor. More
by rrawls4mosaic
Employees Worked With
Service
January 22, 2025
Luis was great Customer Service was great. Waiting facilities were excellent. Only issue was the phone charging station was not working. Waiting facilities were excellent. Only issue was the phone charging station was not working. More
by rv21608
Employees Worked With
Service advisor Luis
January 22, 2025
Poor communication. I had to call 5 times to find out that the work had not even Ben started and it would be another day at the shop. When they went to go do the recall I had to call 5 times to find out that the work had not even Ben started and it would be another day at the shop. When they went to go do the recall on the second day, they found out that the EV battery needed to be fully charged resulting in it sitting overnight for another day. 3 days to do a recall with poor communication throughout. And no loaner vehicle so I had no car for nearly 3 days. More
by PeteJeep
Employees Worked With
None
