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Courtesy Chrysler Jeep Dodge RAM of Tampa
Brandon, FL
777 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 777 reviews
January 21, 2025
Worst experience I’ve ever had at a dealership. I bought a brand new Vehicle only to have to bring it back 3 different occasions within a month period. Issues from the paint being damaged to missin I bought a brand new Vehicle only to have to bring it back 3 different occasions within a month period. Issues from the paint being damaged to missing tire pressure sensors to even wrongfully explaining finance charges. Finally it was all taken care of, but insane that they had my vehicle more time then I did in a months time. The Sales man was awesome. Other then that, I’d not recommend buying a vehicle here. Maybe I was an anomaly. One of those weird off cases, but nonetheless it happened. More
by luislorenzo79
Employees Worked With
Moe
January 20, 2025
Excellent service and professional staff. CARL JOHNSON was terrific in helping us to purchase a Pacifica. He was very thorough in explaining the purchase process and especially explaining the CARL JOHNSON was terrific in helping us to purchase a Pacifica. He was very thorough in explaining the purchase process and especially explaining the features of our vehicle. They have our full recommendation! More
by Ceidamod
Employees Worked With
Carl Johnson
January 19, 2025
I'm sorry to say I have had more than one unpleasant experience with this dealership. I'm talking the service department. Waiting until almost closing to returning my calls and way overpriced for repair experience with this dealership. I'm talking the service department. Waiting until almost closing to returning my calls and way overpriced for repairs. More
by maine_husky
Employees Worked With
Gates
January 17, 2025
It was a 10/10 experience with Desiree. Very professional, fast and efficient. I was a very happy person. Thank you Desiree for the wonderful service. Very professional, fast and efficient. I was a very happy person. Thank you Desiree for the wonderful service. More
by Aguilarkristen44
Employees Worked With
Desiree
January 16, 2025
This experience has been truly exceptional, and we are deeply grateful to Mr. Kareem Salem. His patience, respectfulness, and resourcefulness made all the difference, and he went above and beyond to provi deeply grateful to Mr. Kareem Salem. His patience, respectfulness, and resourcefulness made all the difference, and he went above and beyond to provide exactly what we needed within our budget. We greatly value his time and effort and couldn’t be happier with the outcome. More
by Caroline Nagy
Employees Worked With
Kareem Salem
January 16, 2025
They continuously call or text about confirming the appointment even though their website said it was all set. The texted link does not function. The service writer comes up, asks for the writers name appointment even though their website said it was all set. The texted link does not function. The service writer comes up, asks for the writers name and just stares at the paper because he is off. He finally said let me see if his partner will help you and walks off to never be heard from again. When the other service writer arrives 15 minutes after a the appointment (and while still sitting in the vehicle & in line). This dealership is where we bought the vehicle and we have had nothing but issues with the service department. I had replaced my wiper blades 5 days earlier but they said they need replacing for which they want over $112.00 (that isn’t a typo). I will never return to this dealership. I would rather drive a half hour to a trustworthy dealership! More
by Oasiscrew
Employees Worked With
Employee wasn’t listed. It was for service
January 16, 2025
I do not believe the people below worked with me. I came in one day and worked with a salesman who was very dismissive and did all he could do to not sell a car. I did come back because I decided tha I came in one day and worked with a salesman who was very dismissive and did all he could do to not sell a car. I did come back because I decided that the Jeep Wagoneer was what I wanted and we had purchased a Gladiator from Courtesy before and use the service center, so thought it the best place. ( it was interesting that no one knew I was a repeat customer). I did come back a second day and asked to work with a different salesman - Cowboy did all he could for me and was terrific. The financing was quick, but a few forms were forgotten and had to be sent to me afterward for me to complete. Overall experience was good - the sales manager and his boss were both very nice and did what they could to meet my wants. I love the car and if I ever buy another Jeep I will come back. More
by Cindyboss
Employees Worked With
Cowboy
