Courtesy Jeep - Service Center

My service representative was professional, friendly & knew my car. I appreciated his advice on my cabinet filter needed replacing! Thanks to your team of well trained personnel! knew my car. I appreciated his advice on my cabinet filter needed replacing! Thanks to your team of well trained personnel! More

The job was quick and simple From the appointment The job was quick and simple From the appointment scheduling To the service work Excellent customer service Job well done Thank you Will be The job was quick and simple From the appointment scheduling To the service work Excellent customer service Job well done Thank you Will be back again More

Frank Tucker is a great employee. He was kind, patient, informative, knowledgeable and helpful. All this in a minor purchase that could have been very expensive. I hope everyone at Mesa Jeep values him. informative, knowledgeable and helpful. All this in a minor purchase that could have been very expensive. I hope everyone at Mesa Jeep values him. Thanks Joe D. More

The staff is very efficient and did a great job getting my service done quickly. My appt was late scheduled and they still managed to take it and get it done my service done quickly. My appt was late scheduled and they still managed to take it and get it done More

Excellent service from Marvin!!! Quick and painless-made the service process easy!! Marvin was very polite and professional. I will definitely be back to get service here again!! the service process easy!! Marvin was very polite and professional. I will definitely be back to get service here again!! More

I came in to the dealership to test drive and gather information for a purchase 1 week in advance. Was given a sales sheet. I came back a week later to make the purchase and they were unable to honor th information for a purchase 1 week in advance. Was given a sales sheet. I came back a week later to make the purchase and they were unable to honor the sales sheet. We tried for over 3 hours to work with them. In the end there was no sale. I wrote a letter to the corporate office. Was given an apology, and was told to please give their service team a try and was assured better help. Well went into the service dealership, there was 4 people sitting in the offices, not one stood up to great me. Instead I was created with a random voice, hello, how can I help. Then when I explained it was warranty work, his tone changed and then asked very pointed, when is your appointment, do you have an appointment? It was a crucial electrical failure with the starting relay. I explained I did not have an appointment cause I didn't know it was not going start. Them was directed to call in and make an appointment for next week. Then when I asked for his name, he gave it to me and stopped responding to me. Then his manager gave me his card, mr hayes, and he thanked me for not buying the Jeep from them, handed me his card, and went and say back down. More

Matt Brown, our service manager was phenomenal. So patient. Detail oriented, therefore we were fully informed so the repair was less painful. Great job Matt! patient. Detail oriented, therefore we were fully informed so the repair was less painful. Great job Matt! More

Service was great. Helped me with a warranty issue even though she’s 7 years old. Carla and Matt and Branden were great to deal with. Thank you for your help. though she’s 7 years old. Carla and Matt and Branden were great to deal with. Thank you for your help. More

Had 2 minor issues with my recent used Jeep purchase which were handled with a quick response. Professional service staff. Service Mgr. Jamison Kellerhals. Thanks which were handled with a quick response. Professional service staff. Service Mgr. Jamison Kellerhals. Thanks More

Such a pleasure to have a dealership that listens and makes your concerns feel valid. Richard is one of the best service advisors I have ever had. Keep up the great work! makes your concerns feel valid. Richard is one of the best service advisors I have ever had. Keep up the great work! More