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139 Reviews of Courtesy Jeep - Service Center
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April 16, 2021
Matt Brown, our service manager was phenomenal. So patient. Detail oriented, therefore we were fully informed so the repair was less painful. Great job Matt! patient. Detail oriented, therefore we were fully informed so the repair was less painful. Great job Matt! More
by Sharon
Employees Worked With
Matt Brown
Helpful April 02, 2021
Service was great. Helped me with a warranty issue even though she’s 7 years old. Carla and Matt and Branden were great to deal with. Thank you for your help. though she’s 7 years old. Carla and Matt and Branden were great to deal with. Thank you for your help. More
by kbstuff2
Employees Worked With
Brendan, Carla , Matt Brown
March 09, 2021
Had 2 minor issues with my recent used Jeep purchase which were handled with a quick response. Professional service staff. Service Mgr. Jamison Kellerhals. Thanks which were handled with a quick response. Professional service staff. Service Mgr. Jamison Kellerhals. Thanks More
by hmunoz1
Employees Worked With
Jamison Kellerhals
January 18, 2021
Such a pleasure to have a dealership that listens and makes your concerns feel valid. Richard is one of the best service advisors I have ever had. Keep up the great work! makes your concerns feel valid. Richard is one of the best service advisors I have ever had. Keep up the great work! More
by Naperini
Employees Worked With
Richard Small
November 07, 2020
I can't say enough good things about Andre Hall at Courtesy Jeep in Mesa. He helped my Mom and I so much we are so happy with our recent purchase and lease. Andre happened to be at work on his day off Courtesy Jeep in Mesa. He helped my Mom and I so much we are so happy with our recent purchase and lease. Andre happened to be at work on his day off and I had come in late in the evening because my 2016 jeep needed repairs, I decided I was ready to trade that vehicle in and get a new vehicle. Dre made that possible with everything I told him I was looking for. I was very comfortable. I wish him much more success he knows his stuff great customer service! Thank you Mr. Hall. More
by Aykia
Employees Worked With
Andre Hall
October 05, 2020
I took my wife’s Jeep Liberty in to have the service 4 wheel drive indicator investigated. Initial investigation indicated an actuator motor was at fault. The actuator motor was replaced at significant co wheel drive indicator investigated. Initial investigation indicated an actuator motor was at fault. The actuator motor was replaced at significant cost, but this did not rectify the issue. A second investigation identified a module that also needed replacing. The module was ordered and arrived 4 months later according to a voice mail Tony in parts left me. After many follow up calls, Tony now says he has no record of the part. I have tried several times to contact the service department to determine if they could identify the needed module, but they have failed to return my calls. I just want to get the Liberty repaired, please return my call so a course of action can be set in motion. More
by LMD
Employees Worked With
Tony (parts), Darrell Warren, Matt Brown
August 31, 2020
Always enjoy my experience at this dealership. I have been going to them for several years now with 2 different vehicles. Sales are no pressure and comfortable. Highly recommend ! been going to them for several years now with 2 different vehicles. Sales are no pressure and comfortable. Highly recommend ! More
by Cantaya
Employees Worked With
Cody Thayer
August 01, 2020
Excellent service and staff. Exceeded my expectations! I would definitely recommend this dealership. Sales staff and Express Lane Service team, all very friendly and helpful too would definitely recommend this dealership. Sales staff and Express Lane Service team, all very friendly and helpful too More
by JAG
Employees Worked With
Matt Brown, Daniel Johnson
July 13, 2020
Very professional. Everyone was Kind and The service was quick. Job well done. It was a great experience. The waiting room is very nice and everyone is very friendly and accommodating. quick. Job well done. It was a great experience. The waiting room is very nice and everyone is very friendly and accommodating. More
by francesbachmann
Employees Worked With
8150 Daniel Johnson Service Advisor
June 30, 2020
Bill wardingley was awesome! Took care of me start to finish! Such a pleasure to deal with this company. Prompt service. I will recommend this dealership. finish! Such a pleasure to deal with this company. Prompt service. I will recommend this dealership. More
by Laurie
Employees Worked With
Bill wardingley
