Courtesy Kia of Brandon
Tampa, FL
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Called this dealership to get more information on leasing. i have never leased before and just wanted the rundown and how the experience would be. nope, the salesperson on the phone sounded like I leasing. i have never leased before and just wanted the rundown and how the experience would be. nope, the salesperson on the phone sounded like I was bothering him, he did not offer any insight, description or answered any of my questions in a manner that would make me even want to drive to this location to see the cars on the lot. well, that's one less sale for them. if you plan on going here, i advise you to go somewhere else where they'll give you the time of day. More
Talked to a salesman, I was going up to Tampa to visit family. He showed me a video of the car I was interested in told me he was holding the key waiting for me. This was just one day prior to my travel family. He showed me a video of the car I was interested in told me he was holding the key waiting for me. This was just one day prior to my travel, he texted me in the morning and told me it had been sold to someone else, then told me he had another one in the lot. Long story short he lied and wasted my time and disappointed us! More
Will G and Landen were both amazing! They were not pushy at all, and really wanted us to leave with a vehicle that worked in our price range. Very good business and I even referred my si They were not pushy at all, and really wanted us to leave with a vehicle that worked in our price range. Very good business and I even referred my sister to this dealer and she left with a cat too! More
This is a clean facility. The sales person was very helpful and knowledgeable. The Finance person. Sebastian was great and helpful and so was our service personnel. She was ve The sales person was very helpful and knowledgeable. The Finance person. Sebastian was great and helpful and so was our service personnel. She was very helpful knowledgeable and friendly. We will recommend this facility to anyone looking to buy a new or certified preowned vehicle. Thank you courtesy. More
The sales team at the dealership was fantastic and made the buying experience enjoyable. However, the detailing service was extremely disappointing. The car was not properly cleaned the first time, and eve the buying experience enjoyable. However, the detailing service was extremely disappointing. The car was not properly cleaned the first time, and even after bringing it back for a second attempt, the results were still unacceptable. Since this was the first car I purchased on my own, I was especially let down by the lack of care in presenting it. Unfortunately, the finance, titling, and registration process was even more frustrating. The finance manager, Andres, was very rude and rushed me through the paperwork without taking the time to explain things clearly. His tone became so unprofessional that I ultimately felt uncomfortable and had to leave. The sales team at the dealership was fantastic and made the buying experience enjoyable. Unfortunately, the rest of the process did not reflect that same level of professionalism. The detailing service was extremely disappointing. The car was not properly cleaned at delivery, and after bringing it back for a second attempt, it was still not done to an acceptable standard. As a first-time buyer purchasing a car on my own, I expected much better attention to detail and care. The finance and registration process was even more frustrating. The finance manager, Andres, was rude, dismissive, and rushed me through the paperwork without clearly explaining anything. His tone became so unprofessional that I ultimately felt uncomfortable enough to leave. What should have been a simple tag transfer with Delaware registration was handled incorrectly, and my vehicle was mistakenly registered in Florida. It has now been over two months of back-and-forth trying to correct this issue, with little to no communication. I’ve made multiple attempts to reach someone for updates, and it has been extremely difficult to get a response. While the sales team was great, my overall experience was disappointing due to poor detailing, unprofessional conduct in finance, and ongoing registration issues. I would strongly encourage future buyers to proceed with caution, especially when it comes to the finance and titling process. More
Purchased my second vehicle here. Each process has been amazing. Thank you Lucas, Andreas and Nick for helping guide me and making sure I was well taken care of Each process has been amazing. Thank you Lucas, Andreas and Nick for helping guide me and making sure I was well taken care of More
My experience that I've had at courtesy Kia has been outstanding. Thanks to Angel Gonzalez, who helped me with the purchased of 2 vehicles both are 2026 , Kia K5 GT and a Toyota Tacoma . I consider hi outstanding. Thanks to Angel Gonzalez, who helped me with the purchased of 2 vehicles both are 2026 , Kia K5 GT and a Toyota Tacoma . I consider him to be a outstanding salesman.. More
