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Courtesy Kia of Brandon

Tampa, FL

4.5
650 Reviews

9205 E Adamo Dr

Tampa, FL

33619

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Showing 650 reviews

April 27, 2021

Terrible service wasted 5 days trying to get into a car now my down payments being held by them just walk away. Put down $1500 and now I have to wait until who knows when to receive that. Sales man Zach to More

by Kiteeshd
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Antonino Gargiulo
Apr 29, 2021 -

Courtesy Kia of Brandon responded

We thank you for sharing your feedback. I understand the frustration that you experienced and regret to hear that we left you with a negative impression. I would like to answer any questions you have about your experience, if you would please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

Apr 29, 2021 -

Kiteeshd responded

No need to call you now the way you manager already treated me and acted on the phone due to my frustration is incredibly unprofessional. I lost a lot of other potential car deals because the entire time I was coaxed into believing the car was mine already. Absolutely ridiculous and what a waste of time. 8 hours of driving!!

April 23, 2021

Frank Fahda was awesome to deal with . He helped me get into a new car when other places and people couldn’t . I appreciate all the time and help you gave me . Plan on sending friends and family Frank’s wa More

by jgilrios22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Fahda
Apr 26, 2021 -

Courtesy Kia of Brandon responded

jgilrios22, we are delighted to see this rating! Have a great day!

April 18, 2021

We came in to trade our car for a different color and sales rep Jerry Eyas made our experience very comfortable and pleasurable with his professionalism, knowledge and being courteous. I would recommend More

by islandman33
Recommend Dealer
Yes
Employees Worked With
Jerry Eyas
Apr 20, 2021 -

Courtesy Kia of Brandon responded

islandman33, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

April 04, 2021

I had called to bring my car in because it wouldn't start . Frank had told me to come in and he would help even though it was busy he still made time for me to fix my battery problem. More

by jordan.roberts82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Fahda
Apr 05, 2021 -

Courtesy Kia of Brandon responded

:-) Wow! Thank you for rating us so many stars!

April 04, 2021

For a first time buyer Frank made me feel welcomed immediately as well as made it easy to find a car I liked within my budget. He had me in and out as fast as he could even with technical difficult More

by jordan.roberts82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Fahda
Apr 05, 2021 -

Courtesy Kia of Brandon responded

Thank you jordan.roberts82! We hope to be of service to you again!

March 31, 2021

Amazing customer service hands down! I most definitely will be coming back to see Frank in the future. I was able to get the car I wanted from first sight, and with my desired price range. If it wasn't fo More

by stacey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Elfaizi, Jamal Soto, Frank Fahda
Apr 05, 2021 -

Courtesy Kia of Brandon responded

Hello stacey, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

March 21, 2021

Frank was great he worked with me and helped me get into my first car. Great experience! I will definitely refer friends and family to him! More

by Jonathanbuell252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Fahda
Mar 22, 2021 -

Courtesy Kia of Brandon responded

Hi, we are delighted to see this rating! Have a great day!

March 20, 2021

I had a wonderful experience thanks to Frank he helped me get my first car and I’m so happy and grateful to have a such a great experience!! I will definitely refer my family and friends! More

by Mariainnerarity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Fahda
Mar 21, 2021 -

Courtesy Kia of Brandon responded

Mariainnerarity, thank you for taking the time to leave us this positive review! Have a wonderful day!

March 19, 2021

10/10 great customer service, Frank was the best salesman I could have asked for. Every thing went fast and easy overall an excellent experience. More

by Noah Noyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Fahda
Mar 20, 2021 -

Courtesy Kia of Brandon responded

Hello Noah Noyes, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

March 12, 2021

Very understandable and helpful with the process of buying a brand new car. I highly recommend to come to Courtesy Kia of Brandon if you’re looking for something sweet. More

by svnseale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Fahda
Mar 15, 2021 -

Courtesy Kia of Brandon responded

Hi, thank you for taking the time to rate us! You really made our day today.

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