Courtesy Kia of Brandon

Wonderful car purchase experience Purchased a car today with the help of salesman Darryl Malmin- very helpful and very honest through the entire experience. I highly recommend him an Purchased a car today with the help of salesman Darryl Malmin- very helpful and very honest through the entire experience. I highly recommend him and this dealership. They matched the lowest price around and I came home with a great car. Thank you so much to all of you. More

Wonderful experience Darryl was awesome to work with on finding the right Kia for my family and myself. He worked fast with getting me approved and into my new car. Very c Darryl was awesome to work with on finding the right Kia for my family and myself. He worked fast with getting me approved and into my new car. Very courtesy and helpful. More

Quick and wonderful experience I visited Brandon Kia on July 24th . I was quickly greeted by jerry whom I had previously spoken to on the phone . He showed me the car we took it for I visited Brandon Kia on July 24th . I was quickly greeted by jerry whom I had previously spoken to on the phone . He showed me the car we took it for a test drive. Shortly after we got to work with the numbers. And maybe an hour later I began to sign papers for my new Kia Optima. Jerry help Me set everything up and showed me all the cool features . He seems to love what he does and cares about his customer not just making a sale . I appreciated that _Thanks Jerry More

Awesome experiance Just left another dealership seeing if I can get a better deal somewhere else. Met Darryl Malmin in the parking lot looking at a used car. Darryl got Just left another dealership seeing if I can get a better deal somewhere else. Met Darryl Malmin in the parking lot looking at a used car. Darryl got me a new car cheaper and way nicer than I expected. He is great! Go see him if you need a car!!! More

Great experience super helpful I highly recommend Darryl Malmin extremely helpful and great customer service ethics. They found the perfect Kia for me and with mínima wait time I d I highly recommend Darryl Malmin extremely helpful and great customer service ethics. They found the perfect Kia for me and with mínima wait time I defenatly refer my friends to courtesy Kia in Brandon More

Thanks to Kia on my first car! The people here are really helpful and very nice! They WORK with you unlike some places. I really recommend them! I got my very first car thanks to th The people here are really helpful and very nice! They WORK with you unlike some places. I really recommend them! I got my very first car thanks to them. More

Darryl is the go-to man! This is the second vehicle that I have purchased from this dealership. Darryl is the absolute best and the only person I will come to at this dealer This is the second vehicle that I have purchased from this dealership. Darryl is the absolute best and the only person I will come to at this dealership. I love that he is not pushy in a car salesman type of way. He makes the experience easy and he’s respectful of your time and financial obligations. I can go in and see him and keep it real with him; “here’s my situation, this is what I need, this is what I want, this is what I can afford, let’s make it happen. And he makes it HAPPEN! He also has been very helpful after the process. I had a question about my vehicle and I was able to call him and he was able to answer my question for me and resolved any other questions or concerns I had. I will always come back to him. I’m a customer for life because of the way he handles his clients with care and a realistic perspective. More

Greatest sale person ever I had a very wonderful experience working with Darryl on the purchase of my car. I hate the process but Darryl nade this experience truly worth it. I I had a very wonderful experience working with Darryl on the purchase of my car. I hate the process but Darryl nade this experience truly worth it. I will recommend him to any friend or family who's looking to purchase a vehicle at anytime.. He really put a smile on my face, found me what I wanted. More

Unprofessional - Lack of Contact On June 5th I saw a new arrival on the Kia of Brandon site. It was a car that I was searching for and was happy to find one within driving distance s On June 5th I saw a new arrival on the Kia of Brandon site. It was a car that I was searching for and was happy to find one within driving distance so that I can go see it. I first did an online request with my information. I received no call on that. The next day I called the dealer and spoke to a woman who took my information and mentioned she knew exactly the car I was looking for and would have sales person call me. I heard nothing back on that. The following day at 8:45 AM I spoke to presumably the same woman and was told that she was going to have some one reach out to me but that they don't get in until 9 AM and she will have someone give me a call back in 15 minutes. Needless to say I did not receive a call back. At this point I I was very puzzled by this dealer ships behavior, its very unusual. I of course received a canned email from the "Sales Manager" about buying a new Kia since they did collect my contact information. I responded to that email expressing my disappointment and my interest in the other vehicle. It was again no surprise that there was no follow up on that email either. The next day this car appeared on the Courtesy Infiniti of Tampa site. I submitted my information there and INSTANTLY got a call. It was June 9th by this point. They worked with me to setup to see the car on Saturday June 10th in the morning. I was all set to drive out there to look at the car and I was notified that a "deposit" was put on the car the night before. The very attentive and great sales man at Infiniti of Tampa even reached out to the manager of Kia to see what happened and told me that the manager of Kia would reach out to me to see what happened. Guess what... the Manager of Courtesy Kia of Brandon never reached out. My issue isn't that someone else bought the car, but how unprofessional the whole thing was. I guess the dealer ship has horrible service as a whole as at least one person could have contacted me. More

Sales Team is Good. Service Dept..... RUN Christian is AMAZING. He is caring, understands the customer. He follows up things when needed. The service Dept.... RUN FOR THE HILLS . They are th Christian is AMAZING. He is caring, understands the customer. He follows up things when needed. The service Dept.... RUN FOR THE HILLS . They are the worst of the worst. They need to CLEAN HOUSE in the service Dept. More