
Courtesy Nissan
Richardson, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Prompt and courteous service from Scott and the service department. Work was completed timely and communication was great! department. Work was completed timely and communication was great! More
Man! , the best service and best time at the dealership service center. Could not ask for a better experience. , the best service and best time at the dealership service center. Could not ask for a better experience. More
All the service people that I had contact were great. I had a leaking tire checked and replaced for free thanks to the complementary coverage on my car. I also planned on having a 6 month checkup done I had a leaking tire checked and replaced for free thanks to the complementary coverage on my car. I also planned on having a 6 month checkup done so the day before I arranged for a 9:00AM appointment. I was not told of any delay, and at 11:00AM I checked with service, and was told that I was next in line to start on my car. At that point I requested that they just fix the tire and not do the checkup. I got my car back at 12:00AM. If appointments don't matter, the customer should be informed of that. If I set up an appointment, drive in customers should not be placed ahead of me. If there were that many people with appointments ahead of me, then something should be done with the scheduling system. Thank you, Ed Lee 214-282-4778 More
Awesome customer service. She was very nice and knowledgeable. I’ve purchased 4 vehicles from Courtesy. Always a great experience in sales and service. She was very nice and knowledgeable. I’ve purchased 4 vehicles from Courtesy. Always a great experience in sales and service. More
I didn’t get my car which booked $500 and also you take $15 for service charge but I did’t car I booked, please explain why they take booking charges and service fee but they didn’t hold that car. $15 for service charge but I did’t car I booked, please explain why they take booking charges and service fee but they didn’t hold that car. More
Robert was very helpful and friendly since I arrived more than 30 minutes before my scheduled appointment. The wait was short for oil change and tire rotation. than 30 minutes before my scheduled appointment. The wait was short for oil change and tire rotation. More
I would normally give this dealership 5 stars, but this time, something was working right. I waited longer than I have ever had to wait to see a service advisor. (I had an appointment.) I was told by 3 d time, something was working right. I waited longer than I have ever had to wait to see a service advisor. (I had an appointment.) I was told by 3 different people that he would be with me shortly. After 16 minutes, I had to go get someone to help me., I was the only car in the bay and those inside could clearly see me. Michael Johnson finally helped me get checked in and he was awesome, very apologetic about the other guy not ever coming. I also spoke to the Service Manager, Kaelyn, and she was very concerned and apologized repeatedly. Bottom line, the service I requested was completed quickly and Michael came to walk me out to my car. More
DO NOT DEAL WITH THESE LIARS ---- I contacted this dealership to try to buy a car. I live 6 hours away and was going to fly in to pick it up. The internet price was $18K they tried to add an additiona dealership to try to buy a car. I live 6 hours away and was going to fly in to pick it up. The internet price was $18K they tried to add an additional $5k up to a total of $23K. I explained that I didn't need their add on's that I don't live close but they would not sell it to me without the hidden fees and would not honer the internet price that they had listed on their website or on Cars.com More