Courtesy Palm Harbor Honda

Last night I purchased a new 2013 Honda Accord EX. Lilly Swensen was our sales rep and Joe was her manager. I can't recall the name of the gentleman I dealt with in finance however he was great too. Lilly Swensen was our sales rep and Joe was her manager. I can't recall the name of the gentleman I dealt with in finance however he was great too. Lilly was extremely friendly, knowledgeable, and helpful in purchasing my new car. She pulled out every car I thought I might be interested in, lined each one up so I could compare and drive them, and then talked through all my questions. I hate purchasing a new car simply because of the negotiating aspect and they made it pretty painless. When I mentioned any internet research/deals I found they matched them which kept me in the dealership, because otherwise I would have left and waited for a phone call when they were ready to meet what I was asking. Joe was friendly and kept the back and forth negotiations to a minimum resulting in earning my business. I will recommend any of my family and friends interested in buying a new car to visit Palm Harbor Honda, especially Lilly and Joe! More

I have purchased two vehicles and my daughter has purchased one from Don Carrube. He went above and beyond for all three cars. Professional, courteous and very willing to work with us whenever we vis purchased one from Don Carrube. He went above and beyond for all three cars. Professional, courteous and very willing to work with us whenever we visited the dealer. A good team member for Courtesy Palm Harbor, as far as I am concerned! More

I worked with Chris Tighe and Andres to purchase a new 2013 Honda Odyssey EX. I had communicated with the dealership via email initially and let them know what my new car price parameters and trade in ex 2013 Honda Odyssey EX. I had communicated with the dealership via email initially and let them know what my new car price parameters and trade in expectations were. I also let them know ahead of time I'd go meet them in person only if they agreed to those parameters. They agreed and asked me to come in so they can look at the trade in vehicle. They didn't have any Odyssey EX in stock, but were confident of locating one if we came to a price agreement. I went in and met with Andres and Chris and within 1.5 hours we reached an agreement. The "negotiation" was very friendly and cordial, no high pressure tactics. I told them what I was offered for my trade in and they met my expectation. They didn't even try to sell me 2014 model knowing I was interested in only 2013. Two days later they had located the Van and contacted us to come in to do the paper work. We went in around 7 pm and were done by 9 pm. We were offered add ons like extended warranties etc., but again no high pressure. Chris patiently went over all the features even though it was past 8:30 pm (dealer closing hours) and repeatedly told us to call him if we have questions about any features. Overall, it was a great experience dealing with Palm Harbor Honda, Chris, and Andres. More

I live in Jacksonville fl, But I brought new 2013 honda Odyssey from this dealer. Jamie Belval is really great, very honest and very helpful during and after the purchase. I was very pleased with the servi Odyssey from this dealer. Jamie Belval is really great, very honest and very helpful during and after the purchase. I was very pleased with the service and professionalism starting from Receptionist Sue to all the way Finance Manager Andres Dejesus. I want to say special thanks to Jamie for making this deal and i got what my wife wanted. More

Lily is an honest and professional car sales person. She spent time to patiently understand our goals for a new Accord and matched them nicely. She worked with us and the dealership to create a favorable p spent time to patiently understand our goals for a new Accord and matched them nicely. She worked with us and the dealership to create a favorable price and to make sure we were completely satisfied with our new Honda Accord. We purchased a Honda Accord EX 2013 year. Our family really likes this car and we will be return/repeat customers of Lily Swensen and Courtesy Palm Harbor Honda. We appreciate how Lily went above and beyond after the car sale she invited us to return to dealership at our convenience and trained us on the state of the art Honda radio/camera/mp3player/electronics that interface with our cell phones - great/fun technology. This extra care really set Lily apart for us from other car professionals we have worked with in the past. We highly recommend Lily. More

All personnel were very informative and made our experience very pleasant in both servicing our current car and acquiring a new car. Very professional all around. While we were waiting for processi experience very pleasant in both servicing our current car and acquiring a new car. Very professional all around. While we were waiting for processing they made sure we were comfortable and they even bought us dinner when there was a delay in receiving our car. Would recommend them to anyone who wanted a Honda automobile. More

We had been in touch with Lilly for several months before coming to the dealership--she was terrific with info and never pushy. We set an appointment to come in for a visit--she was ready when we arrived. coming to the dealership--she was terrific with info and never pushy. We set an appointment to come in for a visit--she was ready when we arrived. After looking at four different models (one used, three new) we made our selection. She answered every question we asked very confidently. After doing the intial paperwork we met with Andres de Jesus who moved us through the process quickly and accurately. In the middle of our discussion with Andres, Joe Acrese came into the meeting and thanked us for our decision to purchase a Honda vehicle from their dearlership. He made sure all of our questions were answered. This was a painfree purchase! One final point--we had a second appointment set with another dealership in the afternoon--Lilly did such an excellent job that we called and cancelled the second appointment while we were in the dealership. More

From start to finish, our purchase of a new Honda Accord was first class. The deal began over the telephone negotiating price. We always knew we were most likely to choose this dealership because we bought was first class. The deal began over the telephone negotiating price. We always knew we were most likely to choose this dealership because we bought from them before and the excellent customer service and after sales service is exactly what they state. They are true to their word, which makes for a happy, returning customer. Once we visited the dealership we were sold ! Car of course is just what we were looking for ( with more "bells and whistles" than we expected ), but it is truly the helpfulness and friendliness of every staff member that sells the vehicle for us. We would rather pay a little extra to be assured of good follow up. Well, we didn't have to,...great price, great car, at the dealership we wanted. Thank you to all the staff. We look forward to our many visits back to learn the intricacies of the computer system !!!! Special shout out to Christopher Tighe, Mandy and Ryan. More

I had the best experience at the Palm Harbor Honda dealership. Chris Tighe was a very friendly salesman but not pushy. Which is something that I love. He listened to what I wanted and I ended up purch dealership. Chris Tighe was a very friendly salesman but not pushy. Which is something that I love. He listened to what I wanted and I ended up purchasing the vehicle I wanted. I will definitely recommend him to anybody I know looking for a new/used car. I will also be back in the future if I am need of another car. More

One of the worst car buying experiences of my life. Looked at a CR-V, with a trade-in. Was quoted a value for my trade-in. I returned 4 days later to buy and that is when they offered $400 less for th Looked at a CR-V, with a trade-in. Was quoted a value for my trade-in. I returned 4 days later to buy and that is when they offered $400 less for the trade-in despite agreeing on its value only a few days earlier! Classic bait and switch. I went up the road to a different dealer and received a better deal on the car plus the full value of my trade. More