Courtesy Palm Harbor Honda

I felt very positive about buying my Honda CR-V 2011 at this dealership. They were very patient with all my questions and concerns. I never felt rushed or pressured to make a decision. Since I wasn't in this dealership. They were very patient with all my questions and concerns. I never felt rushed or pressured to make a decision. Since I wasn't in a hurry to buy a car, I could have left if I didn't think they were giving me a fair deal. Like most people I dislike buying a car because you are always worried you will overpay especially if you are a women. I am really happy with my decision and the way I was treated. The whole process was positive and not stressful. I plan to buy a roof rack and kayak holder in a few months from them. Thank you so much !!!!!!!! Great Experience.... More

I RECENTLY PURCHASED A VEHICLE FROM THIS DEALERSHIP AND AM DISSAPOINTED IN THE SERVICE I RECEIVED FROM THEIR SERVICE/DETAIL DEPARTMENTS. I WAS SHOWN A VEHICLE THAT HAD BEEN JUST TUREND IN THAT I HAD SEEN O AM DISSAPOINTED IN THE SERVICE I RECEIVED FROM THEIR SERVICE/DETAIL DEPARTMENTS. I WAS SHOWN A VEHICLE THAT HAD BEEN JUST TUREND IN THAT I HAD SEEN ON THE INTERNET. THIS VEHICLE WAS NOT SERVICED YET NOR WAS IT DETAILED. I WAS ASSURED IF I LIKED IT, THAT EVERYTHING WOULD LOOK WONDERFUL AND THAT I COULD PICK IT UP IN 2 DAYS. I WAS COOERCED INTO SIGNING THE PAPERS TO HELP THEM MEET THE END OF THE MONTH QUOTA WITHOUT THE VEHICLE EVEN BEING READY FOR DELIVERY TO ME. IN GOOD FAITH I HELPED THEM OUT AND SIGNED THE PAPERS. 2 DAYS LATER WHEN I WENT TO PICK THE VEHICLE UP, I HAD TO WAIT 2 ADDITIONAL HOURS BECAUSE THE VEHICLE WAS NOT PROPERLY DETAILED AND THEY SENT IT BACK TWO MORE TIMES FOR THE STAFF TO COMPLETE THE PROCESS. WHEN IT CAME OUT IT STILL LOOKED TERRIBLE AND I HAD WAITED 2 HOURS, AFTER WORKING ALL DAY AND LEFT DISGUSTED WITH THE PROMISE THAT THEY WOULD INDEED MAKE IT RIGHT AT A LATER DATE. THEY CALLED AND CANCELLED THEIR FOLLOW UP APPOINTMENT FOR DETAIL SERVICE AND NOW ARE ASKING IF I CAN BRING IT IN A WHOLE WEEK LATER TO COMPLETE THE JOB THAT SHOULD HAVE BEEN COMPLETED IN THE FIRST PLACE. MUCH TO MY DISMAY, I AM STUCK IN THIS LOOP. I HAVE HAD TO CANCEL DOCTORS APPOINTMENTS TO ACCOMODATE THEIR SCHEDULE OF WHEN THEIR PEOPLE WILL BE THERE. I DO NOT FEEL SATIFIED AND HAD I KNOWN THAT THIS CAR BUYING EXPERIENCE WOULD HAVE ENDED IN SUCH A FASHION I WOULD HAVE WENT ELSEWHERE. THE STAFF WAS QUITE NICE HOWEVER WHEN SOMEONE IS DROPPING THE BALL LIKE THIS THE NICENESS GOES OUT THE DOOR. WHERE IS THE CUSTOMER SERVICE? WHY MAKE A CUSTOMER WAIT A WEEK? HOW ABOUT SOME ADDITIONAL INCENTIVES? SPENDING THIS AMOUNT OF MONEY IS NOT EASY FOR ALL AND YOU EXPECT WHAT YOU PAY FOR TO LOOK NICE. I AM VERY DISGUSTED WITH THIS WHOLE CAR BUYING PROCESS THROUGH THIS DEALERSHIP. More

Jamie was an outstanding sales person. As a younger consumer I was nervous to make such a large purchase, but Jamie made me feel more comfortable with the decision. He was extremely helpful, informativ consumer I was nervous to make such a large purchase, but Jamie made me feel more comfortable with the decision. He was extremely helpful, informative, and honest. More

I bought my Honda Odyssey via internet. It was a very positive experience. No sitting in a dealership for hours going back and forth with the price. I had a fair price rather quickly. He was also able positive experience. No sitting in a dealership for hours going back and forth with the price. I had a fair price rather quickly. He was also able to get me financing with a fair rate in a resonable amount of time. The financing would have been the deal breaker but he was able to get me a good deal. I was very happy buying the car online. When I finally met Jamie, the day we picked the car up, he was very friendly and helpful. He went over the vehicle features, which were many. I would recommend this dealership and salesman to my friends and family. Thanks so much. I am very happy with my HONDA ODYSSEY!!!!!! More

Great deal on both my 2004 element ex as a trade in and also a super deal on my 2011 element ex 4 wheel drive. the internet salesman Ty Robinson was cordial. I will recomend to anyone who is in the market also a super deal on my 2011 element ex 4 wheel drive. the internet salesman Ty Robinson was cordial. I will recomend to anyone who is in the market for a great deal. My combined trade-in, new car price was almost 2000 dollars less than I had figured I would have to pay A very plesent surprise. Thanks, Fred (the Dude) More

The purchase of our 2012 Honda Coupe was an efficient and pleasant experience. We knew what model we wanted, but were having a hard time finding the color we preferred, Cool Mist Metallic (Blue). Another de pleasant experience. We knew what model we wanted, but were having a hard time finding the color we preferred, Cool Mist Metallic (Blue). Another dealer told us that that color was difficult to find due to the recent earthquake and tsunami in Japan. We found a 2012 Honda Coupe in the right color by searching the Internet and contacted Courtesy Palm Harbor Honda via email that night. Jamie Belval, the Internet sales manager, contacted us the next morning and we put the car “on hold” with a $200 refundable deposit, until we could get to the dealership for a test drive. Drove the car, loved its look and drivability and bought it. There was a $1,000 discount for purchasing the car via the Internet. Jamie was very courteous and thorough, and not “pushy,” like your typical car salesman. The dealership installed the accessories we wanted quickly, and we’ve been very satisfied with the car. Thanks to Jamie, purchasing the car was a quick and painless experience. More

Jamie Belval was a very courteous and respectful sales person. There were no hidden agenda's or games played by anyone on the staff. They had the vehicle we wanted and were able to deliver it in a timely person. There were no hidden agenda's or games played by anyone on the staff. They had the vehicle we wanted and were able to deliver it in a timely manner, even if it was us who asked to delay the sale by one day. They were not pushy and respectful of our time. We will recommend Courtesy Palm Harbor Honda to all of our fiends and family! Sam Desai... More

Excellent experience from start to finish, everyone was extremely helpful! Very pleased to have everything explained thoroughly with no high pressure sales pitches. They even took our old leased vehicle ba extremely helpful! Very pleased to have everything explained thoroughly with no high pressure sales pitches. They even took our old leased vehicle back to the leasing agency, so everything went smoothly when we picked up the car. Great people and terrific dealership, we'll be recommending to friends and family. More

Working in the accounting industry, I have a great deal of concern for value for my dollar ... especially in THIS economy. In a word, I can safely say that my experience with Courtesy Palm Harbor Honda wa of concern for value for my dollar ... especially in THIS economy. In a word, I can safely say that my experience with Courtesy Palm Harbor Honda was GREAT! I purchased a brand new CRV, which replaced my gas guzzling SUV. I love my new car and the buying process was WONDERFUL! No pressure, no hassle, straight forward ... in and out in very little time. I will be going back to this dealership for all of my service, and I highly recommend any one considering a new or used car ... THIS IS THE PLACE TO GO! They were honestly concerned that I ENJOYED my car buying experience! More

RJ was wonderful to work with. Both he and Alan were very pleasant during the entire car buying experience.Honesty is first and foremost with me and I feel that both gentlemen were that and more. RJ and Alan pleasant during the entire car buying experience.Honesty is first and foremost with me and I feel that both gentlemen were that and more. RJ and Alan were both attentive to our needs and wants without being overbearing. My husband and I have purchased over 15 cars in our lifetime and more often than not most salesmen(women) left a lot to be desired. Usually my husband and I would dread getting out of our car upon driving into the dealership lot. Not so with Courtesy Palm Harbor. The facility was clean, organized and orderly and we were not attacked by salespeople upon exiting our vehicle. A very pleasant surprise! I had researched the car on the internet and my inquiry was promptly confirmed. I was contacted the next morning by internet sales and RJ called soon after. We arranged a time to meet and everything went smoothly from there. The only minor inconvenience we experienced is when the service dept. tried to fix the sunvisor on the drivers side, and broke the mirror, which means a return to the dealership when the replacement part comes in. A little inconvenient with the sun glare when driving. We live in Beverly Hills, Fl which is almost a 2 hour drive away and initially we weren't going to make the drive to see the car but we are glad we did. We would recommend this dealership highly and when we are in the market for another vehicle we definately would do business here again. More