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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
332 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 332 reviews

November 19, 2025

The service department is phenomenal when you set an appointment for oil change and air filter and servicing they do it on time and prompt and the charges are very fair I highly recommend covert Bee Cav More

by CCABANISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Krieger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip
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November 17, 2025

Mr. Washington was a professional! The overall experience was cool … I would definitely go back in the future for another vehicle if needed.. More

by michaellofton87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MARCUS WASHINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 15, 2025

Great service, especially from Chase who took care of my order and provided me constant feedback throughout the process. The car is a masterpiece. More

by DANIEL.FREITAS.US
Recommend Dealer
Yes
Employees Worked With
Chase Smiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 06, 2025

Duane, the GMC service rep was fantastic to work with. Truck in and out as promised for a fair price. More

by DEJABLU28SS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane in Service
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November 01, 2025

I had a great experience with the purchase of my new 2025 GMC Canyon Denali through Cole Bednorz at Coverg in Bee Caves last Saturday. He made the process very simple and met my requests! I am happy to refe More

by dkgrona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bednorz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in Finance
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Nov 03, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for sharing your wonderful experience. We’re thrilled to hear that Cole made your purchase of the new 2025 GMC Canyon Denali smooth and enjoyable while ensuring all your requests were met. At Covert Buick GMC Bee Cave, we’re committed to delivering an easy and stress-free buying experience, and it’s great to know Cole achieved that for you. We truly appreciate your kind words and your willingness to refer family and friends—it means a great deal to our team. Enjoy your new Canyon Denali!

October 31, 2025

Great service and overall experience. Chase took care of my custom order from the very beginning and updating me along the way. More

by DANIEL.FREITAS.US
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Smiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for taking the time to share your experience. We’re so glad to hear that Chase provided excellent service and kept you well-informed throughout your custom order process. At Covert Buick GMC Bee Cave, we take pride in clear communication and personalized care to ensure every customer enjoys a smooth and satisfying experience. We truly appreciate your trust and hope you love your new vehicle.

October 29, 2025

Great experience with Griffin Reed. He was extremely patient and helpful with a genuine desire to exceed my expectations. More

by rpalleschi0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Griffin Reed
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Nov 03, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for your thoughtful review. We’re delighted to hear that Griffin provided such a positive experience and went above and beyond to exceed your expectations. At Covert Buick GMC Bee Cave, we’re proud to have team members who truly care about making every guest feel valued and supported. We sincerely appreciate your kind words and look forward to assisting you again in the future.

October 24, 2025

This was one of the most horrible experiences I’ve ever encountered in my entire life. I had to fight tooth and nail to even get my vehicle into the service department after the repair that they made only More

by JAISON.STRAMBLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Bennett
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Nov 03, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for taking the time to share such detailed feedback. We sincerely apologize for the experience you’ve described and understand how upsetting and frustrating this situation must have been. The lack of communication and confusion surrounding your repair process clearly did not reflect the level of professionalism and care we strive to provide. We appreciate you acknowledging the service director’s efforts to make things right, but we also recognize that your overall experience fell far short of expectations. Your comments will be reviewed closely with our team to ensure we address the communication gaps and service handling you encountered. Please reach out to our management team directly if you’re open to further discussion so we can continue working toward a resolution that restores your confidence.

October 22, 2025

Marcus Washington has helped us with several purchases over the last 2 years and he has proven himself to be trustworthy and helpful long after the purchase. More

by THEFOURPOTTERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MARCUS WASHINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for your wonderful review and continued trust in our team. We’re so happy to hear that Marcus has consistently provided the kind of care and support you can rely on, even beyond the purchase. At Covert Buick GMC Bee Cave, we’re dedicated to building lasting relationships with our customers, and it’s great to know Marcus has earned your confidence over the years. We truly appreciate your loyalty and look forward to assisting you again in the future.

October 20, 2025

It was a great experience to be able to look and purchase the vehicle in one day. More

by thomas88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Rosalez
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Nov 03, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for sharing your experience with us. We’re thrilled to hear that our team at Covert Buick GMC Bee Cave was able to make your vehicle purchase smooth and efficient. Providing a seamless, same-day buying experience is something we take pride in, and it’s wonderful to know we met that goal for you. We truly appreciate your business and hope you enjoy every mile in your new vehicle.

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