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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
260 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 260 reviews

September 09, 2024

Best team ever, appreciate the help from everyone who assisted with getting my vehicle back on the road More

by nick.a.sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Creed Sarten
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Sep 10, 2024 -

Covert Buick GMC Bee Cave responded

Nick, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. At Covert Buick GMC Bee Cave, we strive to provide exceptional service and ensure that every vehicle is back on the road in top condition. If you need any further assistance or have any questions, please don’t hesitate to reach out. Safe travels and thanks again for choosing us!

September 08, 2024

Didn’t feel want I needed done was done correctly and the problem still isn’t resolved. More

by stylehernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Covert Buick GMC Bee Cave responded

I’m sorry to hear that your experience didn’t meet your expectations and that the issue is still unresolved. Your satisfaction is very important to us, and we want to make things right. Please reach out to us directly so we can address your concerns and work towards a solution. Thank you for bringing this to our attention.

September 08, 2024

Great experience. Fast and honorable, exactly what I was looking for. I would recommend to family and friends. More

by ADAM_GRAHAM1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Barnett
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Sep 09, 2024 -

Covert Buick GMC Bee Cave responded

Adam, Thank you for the great feedback! We’re delighted to hear that your experience at Covert Buick GMC Bee Cave was both fast and honorable. Providing efficient and trustworthy service is our goal, and it’s wonderful to know we met your expectations. We truly appreciate your recommendation to family and friends. If you need anything else, don’t hesitate to reach out. Thanks again for choosing us!

September 08, 2024

Matt and Shawn are great and very helpful I appreciate the service and experience thank you More

by matthewjohnson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Krieger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Covert Buick GMC Bee Cave responded

Matthew, Thank you for your kind words! We’re delighted to hear that Matt and Shawn provided you with great service and a positive experience at Covert Buick GMC Bee Cave. Your satisfaction is our top priority, and we’re glad they could assist you so effectively. If you need anything else in the future, don’t hesitate to reach out. Thank you for choosing us!

September 08, 2024

Gm Hunter was great and sales Greg in person was knowledgeable of vehicle and made the transaction pleasant and I was very happy John with paperwork was awesome as well! Dan Covert is genuine!!! My More

by francis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John fetterman
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Sep 09, 2024 -

Covert Buick GMC Bee Cave responded

Francis, Thank you so much for your amazing review! We’re thrilled to hear that Hunter, Greg, and John made your experience at Covert Buick GMC Bee Cave so enjoyable. It’s great to know that Greg’s knowledge and John’s assistance with paperwork contributed to a pleasant transaction, and we’re especially glad you found Dan Covert to be genuine. We truly appreciate your continued trust and support—your satisfaction means the world to us. Thanks for choosing us for your second purchase, and we look forward to serving you again in the future. Bee Cave Covert ROCKS because of customers like you!

September 07, 2024

Love this dealership! Close to home, great communication and quick response. Glad it’s in the “neighborhood”! More

by DebM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adler Guinn sold us our truck-great guy!
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Sep 09, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your wonderful feedback! We’re thrilled to hear that you love Covert Buick GMC Bee Cave and appreciate our close proximity, communication, and quick response. We’re proud to be a part of the neighborhood and are delighted that you had a positive experience with us. If you need anything else, we’re here to help. Thanks for choosing us!

September 07, 2024

My car was in for 2 1/2 days and the issue wasn't fixed and I haven't had time to reschedule. I hope to actually speak to a technician when I reschedule More

by mwheat0
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Griffin
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Sep 09, 2024 -

Covert Buick GMC Bee Cave responded

I’m sorry to hear that your issue wasn’t resolved during your visit and that you’ve been facing challenges with rescheduling. Your experience is important to us, and we want to ensure your concerns are addressed promptly. Please contact us directly so we can arrange a time for you to speak with a technician and work towards a resolution. Thank you for your patience, and we look forward to assisting you further.

September 07, 2024

Matt Bennett & team are always helpful & attentive when my Hummer H3T needs service or parts. One of my friends needed a loaner for her Escalade and Suzette Rodriguez helped up set that up too. More

by CHRISTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bennett
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Sep 09, 2024 -

Covert Buick GMC Bee Cave responded

Christine, Thank you for your kind words! We’re thrilled to hear that Matt Bennett and the team at Covert Buick GMC Bee Cave have consistently provided helpful and attentive service for your Hummer H3T. It’s also great to know that Suzette Rodriguez was able to assist with arranging a loaner for your friend's Escalade. We appreciate your trust in us and are always here to help with any of your service or parts needs. Thanks for being a valued customer!

September 06, 2024

The service was awesome. Matt was quite professional, friendly and really helpful. I do appreciate it. More

by PENNERHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Service
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Sep 06, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your kind words! We're thrilled to hear that you had an awesome experience with Matt and found his service both professional and friendly. At Covert Buick GMC Bee Cave, we strive to provide the best possible service to our customers, and it's wonderful to know that Matt was able to make a positive impression. We appreciate your feedback and look forward to serving you again in the future!

September 06, 2024

Well despite some computer problems which didn’t show my appointment. Service guys got me in and out on time. Everyone helpful and friendly. Thanks More

by EASYRKP2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyoyd in service
Report | Print
Sep 09, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your understanding and kind words! We’re glad to hear that despite the computer issues, the team at Covert Buick GMC Bee Cave was able to get you in and out on time. It’s great to know that everyone was helpful and friendly. We appreciate your patience and are pleased you had a positive experience. If you need anything else, we’re here to assist!

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