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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
457 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 457 reviews

June 19, 2026

I took my car in to have the oil changed and the tires rotated with my service agreement. The appointment was an hour and a half long and I live very close so they took me home and picked me back up when More

by SDMARAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Jun 25, 2026 -

Covert Buick GMC Bee Cave responded

Thank you so much for your wonderful review! We're thrilled to hear that your service visit was convenient and hassle free. Providing transportation while your vehicle is being serviced is just one of the ways we strive to make every experience as easy as possible for our customers. Your kind words mean a great deal to our team, and we're honored that this level of service is one of the reasons you chose Covert Buick GMC Bee Cave. We truly appreciate your trust and look forward to taking care of you and your Buick for many years to come. Thank you for being a valued member of the Covert Buick GMC Bee Cave family!

June 19, 2026

Great dealership. I love working with Covert I will retire my next purchase for sur More

by BLEIST0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kay Mee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara
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Jun 25, 2026 -

Covert Buick GMC Bee Cave responded

Thank you for your kind words! We truly appreciate your continued trust in Covert Buick GMC Bee Cave. It means a lot to know you enjoy working with our team, and we're honored to have earned your confidence. We look forward to helping you with your next vehicle purchase and providing the same great experience every step of the way. Thank you again for choosing Covert Buick GMC Bee Cave!

June 19, 2026

Everyone was very helpful, as soon I got in everyone say hi and offered to assist, I asked for Jo and he was ready to assist me. As well the process to get a loaner was so easy and great experience. Thank y More

by aaldorik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh finance Management and Jennifer on Sales. And Joseph (Jo) I believe is his name on Service
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Jun 25, 2026 -

Covert Buick GMC Bee Cave responded

Thank you so much for your thoughtful review! We truly appreciate you choosing Covert Buick GMC Bee Cave and are delighted to hear that you felt welcomed from the moment you arrived. It's wonderful to know that Jo provided excellent assistance and that the loaner vehicle process was smooth and convenient for you. We also appreciate you sharing your experience and are grateful that our team was able to make such a positive impression. Providing exceptional customer care is always our goal, and it's rewarding to know our efforts made a difference. Thank you again for your kind words and for your trust in Covert Buick GMC Bee Cave. We look forward to serving you again in the future!

June 19, 2026

The service department was fantastic at taking care of my needs in a timely manner. Staff was friendly and welcoming. Jeff Boyd communicated very well and was extremely friendly and professional. Thank yo More

by STACYBOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Boyd
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Jun 25, 2026 -

Covert Buick GMC Bee Cave responded

Thank you so much, Stacy, for your wonderful review! We truly appreciate you taking the time to share your experience with Covert Buick GMC Bee Cave. We're delighted to hear that our service department provided timely care and that Jeff Boyd kept you informed while delivering such friendly and professional service. Your kind words mean a great deal to our team, and we look forward to welcoming you back whenever you need us. Thank you for choosing Covert Buick GMC Bee Cave!

June 18, 2026

My wife and I had a good experience with convert Bee cave. We bought what I was looking for. Thank you. More

by R2LM07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Sosa
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June 17, 2026

Always helpful and honest about repairs. Timely on scheduling appointments and completing the work to be done More

by MSNIDER2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service
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June 17, 2026

Exceptional service great people commensurate professionals made a new satisfied customer and new Covert family member More

by tmoore2289
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Washington Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 16, 2026

Greg was our sales representative, and he did an amazing job helping us with our new AT4 Yukon XL. He was very knowledgeable, professional, and honest! More

by sdnorman2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg
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Jun 16, 2026 -

Covert Buick GMC Bee Cave responded

What a fantastic review and congratulations on your new AT4 Yukon XL, what an incredible vehicle to drive home in! We are so thrilled to hear that Greg made the entire experience such a positive one for you with his knowledge, professionalism, and most importantly his honesty, because those are the exact qualities we look for in every member of our team here at Covert Buick GMC Bee Cave. Greg is going to be so happy to hear that his efforts resonated with you and we will make sure he gets to see this. Thank you so much for trusting us with such an exciting purchase and we look forward to taking wonderful care of you and your new Yukon XL for many adventures to come!

June 14, 2026

Tanner and staff did a great job! Would highly recommend Bee Cave GMC! Enjoying my new AT4X! More

by mandrews11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner
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Jun 16, 2026 -

Covert Buick GMC Bee Cave responded

Thank you so much for the glowing recommendation and congratulations on your brand new AT4X! We are so happy to hear that Tanner and the rest of the team made your experience such a great one because that kind of all around effort is something we take a lot of pride in at Covert Buick GMC Bee Cave. The AT4X is an absolutely incredible vehicle and we hope every drive feels like an adventure. Your kind words and your willingness to recommend us to others truly means the world to our entire team. We are so grateful for your business and we look forward to seeing you again down the road!

June 13, 2026

Not all staff is helpful. One in particular, Josh Esquivel, was down right rude and uninterested in helping us purchase a vehicle. There were some that were really good and ev More

by dominique
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Esquivel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Lane
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Jun 16, 2026 -

Covert Buick GMC Bee Cave responded

Thank you for taking the time to share your experience with us and please know that your feedback is genuinely valued even though it is not what we hoped to hear. We are pleased to know that some members of our team stepped up and offered to assist you, as that is the standard we hold everyone to, but we sincerely apologize that your interaction with Josh fell far short of the respectful and attentive service every customer deserves. This is not the experience we want for anyone who visits us and we want you to know that your comments have been brought directly to the attention of our management team for review. We believe there is always room to grow and improve and feedback like yours is exactly how we make that happen. We truly appreciate your time and hope to have the opportunity to restore your confidence in us.

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