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Covert Buick GMC Bee Cave

Austin, TX

4.6
523 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 523 reviews

August 28, 2026

Lantz did a good job communicating and service was performed in a timely manner. I had some questions about how Car Play was interacting with my phone and he was able to answer them. More

by Buck
Recommend Dealer
Yes
Employees Worked With
Lantz Milam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Covert Buick GMC Bee Cave responded

Lantz truly went above and beyond during your recent visit to Covert Buick GMC Bee Cave, and we're so pleased to hear that he delivered both fast, quality service and the technical support you needed. It's one thing to complete a job efficiently, but it's something special when our team takes the time to answer your questions and make sure you feel confident using your vehicle's features. That kind of thoroughness and knowledge is exactly what sets our service department apart. Thank you for recognizing Lantz's efforts and for giving us the opportunity to serve you. We're grateful for customers like you who trust us with your vehicle and appreciate the level of care we put into every interaction.

August 27, 2026

Great service and solid communication by Jeff and the team. The work was thorough and efficient. More

by clay.craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Covert Buick GMC Bee Cave responded

We're so thankful for your positive feedback about your experience at Covert Buick GMC Bee Cave and for recognizing Jeff and our entire team's dedication to getting the job done right. When customers take the time to praise both the quality of our work and the way we communicate throughout the process, it tells us we're doing what matters most. Jeff and the team work hard every day to make sure your vehicle receives expert care without unnecessary delays, and your kind words remind us why we're passionate about serving our community. We truly appreciate your business and your trust in us, and we'd be honored to work with you again whenever you need us.

August 27, 2026

Service was easy to schedule and completed in a timely manner. Staff was very friendly and responsive. More

by jody14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Covert Buick GMC Bee Cave responded

Your kind words about your recent visit to Covert Buick GMC Bee Cave mean so much to us, and we're delighted that we made the entire experience seamless from start to finish. Getting you in quickly, completing your service promptly, and having a team that stays responsive and approachable throughout the process is exactly what we strive for every single day. We know how valuable your time is, and we never take for granted when customers entrust us to handle their vehicle with both efficiency and a genuine smile. Thank you for choosing us and for taking the moment to share this feedback. We genuinely look forward to serving you again and continuing to earn your confidence and loyalty.

August 27, 2026

As usual Service Department was easy to deal with. I had three oil changes and other minor issues and Matt Bennett addressed all of them. I highly recommend and will follow up with other service. T More

by MNEWETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Covert Buick GMC Bee Cave responded

We're truly grateful for your continued trust in Covert Buick GMC Bee Cave and so pleased that Matt Bennett was able to take excellent care of all your service needs in one visit. Having a repeat customer who knows they can count on us to handle everything from routine maintenance to those unexpected minor issues speaks volumes about the relationships we've built with folks like you. Matt's dedication to addressing each item thoroughly and your willingness to recommend us to others is what drives our entire team to show up and deliver quality work every single time. Thank you for being such a valued part of our service family and for committing to continue bringing your vehicle to us. We absolutely look forward to seeing you at your next service appointment and to many more years of taking great care of your vehicle.

August 27, 2026

The entire process was easy and stress-free from start to finish. We absolutely love our new vehicle and would definitely recommend the dealership to anyone looking for a great car buying experience. More

by ALISONLOUKANE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Boyan Zhurevski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Covert Buick GMC Bee Cave responded

We're absolutely thrilled to hear that your entire experience at Covert Buick GMC Bee Cave was smooth, stress-free, and that you're already loving your new vehicle. That's exactly what we hope for every single customer who walks through our doors. From the moment you start shopping with us through driving off the lot, our goal is to make sure the process feels effortless and that you feel confident in your choice. Your enthusiasm about your vehicle and your willingness to recommend us to others is the highest compliment we could receive, and it fuels our passion for doing things the right way. Thank you for choosing Covert Buick GMC Bee Cave and for sharing your kind words. We can't wait to welcome you back for service and to continue building a long relationship with you and your new vehicle.

August 27, 2026

Jeff was as always professional,pleasant and knowledgeable. Great service. All of the staff were great to work with as well. More

by Waynesamson807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Covert Buick GMC Bee Cave responded

It's wonderful to hear that Jeff continues to deliver the professional, knowledgeable service you've come to expect, and we're equally pleased that our entire team at Covert Buick GMC Bee Cave made your latest visit a great experience. Having a technician like Jeff who genuinely cares about your satisfaction and the quality of his work is a privilege, and knowing that everyone around him brings that same positive attitude and expertise makes us proud of the culture we've built here. Your consistent confidence in us is something we never take for granted, and it motivates us to keep raising our standards and treating every customer with the care and attention you deserve. Thank you for your loyalty and for recognizing the hard work of our dedicated team. We're grateful to have customers like you and we look forward to serving you again soon.

August 23, 2026

Great service as always. Organised, on time, great communication and done to suit me rather than the garage, first class More

by NLEAROYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Covert Buick GMC Bee Cave responded

Thank you so much for taking the time to share this wonderful feedback. We truly appreciate your kind words about our team's service, and it means the world to us to know that our approach of putting your needs first really resonated with you. Your experience is exactly what we strive for every single day at Covert Buick GMC Bee Cave—delivering organized, punctual service with clear communication every step of the way. Your trust in us motivates our entire team to continue raising the bar, and we're grateful to have earned the opportunity to serve you. We look forward to seeing you again soon and continuing to provide the first-class experience you deserve.

August 23, 2026

Great service, fast and easy! I will be coming back for all my Traverse needs! More

by MCLEVE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Tippett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Covert Buick GMC Bee Cave responded

We're so glad we could make your visit smooth and efficient. Thank you for choosing Covert Buick GMC Bee Cave for your Traverse service needs, and we're thrilled that you had such a positive experience. Fast, easy, and hassle-free is exactly what we aim to deliver every time you walk through our doors, and your feedback tells us we're on the right track. We genuinely look forward to building a long-term relationship with you and continuing to exceed your expectations with every visit. Your loyalty means everything to us, and we're committed to keeping your Traverse running at its best for years to come.

August 22, 2026

Service dept handled a transmission issue for me professionally, politely and with expediency that was above my expectations. More

by PLAMB916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Covert Buick GMC Bee Cave responded

We're incredibly grateful for your kind words about our service team's handling of your transmission repair. It's incredibly rewarding to know that our technicians not only resolved your issue with the professionalism and courtesy you deserved, but also did so faster than you anticipated. That's the standard we hold ourselves to at Covert Buick GMC Bee Cave, and we're honored that our team exceeded your expectations. Tackling complex issues like transmission work requires both expertise and care, and we're proud of how our service department rose to the occasion for you. Thank you for entrusting us with your vehicle during an important repair, and we truly appreciate your business and this wonderful feedback. We can't wait to serve you again and continue earning your confidence.

August 22, 2026

Techs need to remove grease from hood and fender before releasing vehicle. Felt bill to be excessively high. More

by DHSTRUBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Boyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
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