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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
574 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 574 reviews

October 13, 2026

Have had great service with Covert at the Research Blvd location, the Bee Cave location, and the body shop. Matt has been my best service advisor since I switched to the Bee Cave location for its convenie More

by rsparks64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suzelle
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October 12, 2026

The moment we arrived we were greeted with a smile and received excellent customer service throughout the entire process. More

by rebecca_lawler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Creed Sarten
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Freeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2026 -

Covert Buick GMC Bee Cave responded

Thank you for such a wonderful review! We love knowing your visit started with a warm welcome and that the great service carried through every step of the way. Making each guest feel valued from the moment they walk in is something our whole team at Covert Buick GMC Bee Cave takes pride in. We truly appreciate your business and look forward to welcoming you back with another smile!

October 11, 2026

Most amazing experience I have ever had in buying a new vehicle. Highly recommend Covert! Marcus was the best! He really knows how to take care of his customers. More

by Nmadins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Washington Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Washington Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2026 -

Covert Buick GMC Bee Cave responded

What an incredible compliment, thank you! Hearing that this was the most amazing car buying experience you've ever had truly makes our day, and Marcus will be honored to know how much his care and attention stood out to you. Going above and beyond for every customer is the standard we hold ourselves to at Covert Buick GMC Bee Cave. Congratulations on your new vehicle, and thank you for recommending us to others!

October 11, 2026

Joe was incredibly helpful and worked with me to ensure I was getting the best service for my truck. Very knowledgeable and friendly. More

by bldr.rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Oct 13, 2026 -

Covert Buick GMC Bee Cave responded

We're grateful you took a moment to recognize Joe! It's great to hear he worked closely with you to make sure your truck received exactly the right care, and that his knowledge and friendly approach made a difference. Personalized service like that is what we want every customer to experience at Covert Buick GMC Bee Cave. Thank you for trusting us with your truck, and we'll be here whenever it needs us again!

October 11, 2026

Solid location. No nonsense and professionals. Tim listened and helped me walk away with the vehicle I desired. Dan is the man. Clear with the numbers. Long drive, b More

by dvharris03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Bell 5x Stars
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Oct 13, 2026 -

Covert Buick GMC Bee Cave responded

Thank you for making the trip to see us and for sharing such a great review! We're glad Tim took the time to listen and help you drive away in the exact vehicle you wanted, and that Dan kept everything clear and straightforward with the numbers. A professional, no nonsense experience is exactly what we aim to deliver at Covert Buick GMC Bee Cave, and we're honored you felt it was worth the drive. Enjoy your new ride, and we hope to see you again down the road!

October 09, 2026

Lantz did a great job of accommodating my scheduling issues and keeping me informed of the progress on my truck. More

by genesellers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lantz Milam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2026 -

Covert Buick GMC Bee Cave responded

Thank you for letting us know about your experience with Lantz! We're happy he was able to work around your schedule and keep you in the loop on your truck's progress from start to finish. Flexibility and good communication go a long way, and that's something our team at Covert Buick GMC Bee Cave works hard to provide for every customer. We appreciate your business and look forward to helping you again whenever your truck needs attention!

October 09, 2026

Lantz, Anna, Brennan and the rest of the team at Covert GMC in Bee Cave are stellar. They truly care for the customers and do their best to address any service concerns. I trust my vehicle is in good hands More

by JASON.TABUAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lantz Milam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna, Brennan
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Oct 13, 2026 -

Covert Buick GMC Bee Cave responded

It means so much to read this, thank you! Lantz, Anna, and Brennan will be thrilled to know their genuine care and effort made such an impression, and we’ll be sure to share your words with the entire team. Earning your trust is something we never take for granted at Covert Buick GMC Bee Cave, and we’re committed to keeping your vehicle in good hands every time you visit. We’re grateful to have you as part of our service family!

October 08, 2026

Jeff Boyd does a very good job. He is courteous, responsive and an excellent communicator. It’s too bad u guys can’t get parts in a more timely fashion. But the equinox is repaired, More

by mcclurgpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 13, 2026 -

Covert Buick GMC Bee Cave responded

Thank you for the kind words about Jeff Boyd! We're glad his courtesy and clear communication stood out during your visit, and we'll be sure he hears your praise. We also appreciate your patience with the parts delay and understand how frustrating waiting can be, especially when you're far from home. At Covert Buick GMC Bee Cave, we're always working to get our customers back on the road as quickly as possible, and we're happy to hear your Equinox is running well and safely back in Cincinnati. Safe travels, and thank you for trusting us!

October 07, 2026

Lantz was prompt, thorough, and provided time to ask questions and explain the plan. He was clear on expectations, time frame, and followed through to be sure all concerns were addressed. Very happy wit More

by CAMERON.KIELHORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lantz Milam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 07, 2026 -

Covert Buick GMC Bee Cave responded

Thank you for sharing such thoughtful feedback about your recent visit! We are so pleased to hear that Lantz was prompt and thorough, and that he took the time to answer your questions and walk you through the plan for your vehicle. Clear communication and honest expectations are at the heart of a great service experience, and it is wonderful to know he followed through to make sure every concern was addressed. At Covert Buick GMC Bee Cave, we want every guest to leave feeling informed, cared for, and confident in the work we do, so your kind words mean a great deal to our entire team. We will be sure to share your review with Lantz, and we look forward to serving you again whenever your vehicle needs us!

October 06, 2026

The servic writer neglected to check out my records to see that required services were part of the sales package. And was going to charge me for this 2 year service was part of the sale. More

by JACK.GERLACH
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Oct 07, 2026 -

Covert Buick GMC Bee Cave responded

Thank you for taking the time to share your feedback with us. We sincerely apologize for the confusion during your recent visit, and we understand how frustrating it must have been to be quoted for a service that was already included as part of your vehicle purchase. Our service team should have reviewed your records thoroughly before discussing any charges, and we are sorry that step was missed. At Covert Buick GMC Bee Cave, we want every customer to receive the full value of the benefits included with their purchase, and we are using your feedback as an opportunity to reinforce the importance of carefully reviewing each customer's history before every visit. We are grateful you brought this to our attention, and if there is anything further we can do or any remaining questions about your included maintenance, our service management team would be happy to speak with you directly and make sure everything is taken care of properly.

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