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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
300 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 300 reviews

June 27, 2025

Ease of transaction with no pressure. Very good at listening and showing vehicles that best fit your needs More

by jslouden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Krieger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Kubly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for sharing your experience! We’re so glad to hear that our team at Covert Buick GMC Bee Cave made the process easy and pressure-free. Listening to our customers and helping them find the vehicle that truly fits their needs is always our top priority. We appreciate your trust in us and look forward to assisting you again in the future! 🚗👍

June 26, 2025

I wanted to give the Dealership a 5 star review, but I couldn't. Bought a Nice vehicle, Happy with that. 1. Was Promised Home delivery, that didn't happen. 2. I told the salesperson that the vehicle More

by Cpittman7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for taking the time to share your honest feedback. We’re glad to hear you’re happy with your vehicle and that your experience on the day of the sale was positive. However, we sincerely apologize for the issues you’ve encountered after your purchase. Home delivery, accurate information about warranties, proper paperwork, and timely follow-up are all important parts of the customer experience, and it’s clear we fell short in these areas. Your feedback is valuable and will be shared with our team to help us improve moving forward. If there’s anything we can still do to make this right, please don’t hesitate to reach out.

June 22, 2025

Dealing with Mr. Washington was a pleasure and a joy I will be returning for Service and Sales again More

by BAWILL1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS WASHINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

Covert Buick GMC Bee Cave responded

Thank you so much for your kind words! We're thrilled to hear that working with Mr. Washington was such a positive experience. At Covert Buick GMC Bee Cave, we strive to provide excellent service in both sales and service, and it’s wonderful to know you plan to return. We truly appreciate your trust and look forward to assisting you again in the future! 🚗👏

June 21, 2025

Lantz persevered with a difficult repair relating to software and the forward facing camera. I appreciate the hard work. More

by ap10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lantz
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Jul 15, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for taking the time to share your experience! We're so glad to hear that Lantz’s dedication and perseverance made a difference in getting your software and forward-facing camera issue resolved. At Covert Buick GMC Bee Cave, we’re committed to going the extra mile for our customers, and we truly appreciate your recognition of Lantz’s hard work. Thank you for trusting us with your vehicle — we look forward to serving you again in the future! 🚗🔧

June 20, 2025

Jennifer was great to work with last week at Bee Cave! Thanks for your professionalism and your consideration. More

by mro5281
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Kubly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for sharing your experience! We’re so glad to hear that Jennifer provided you with the professionalism and consideration we strive for at Covert Buick GMC Bee Cave. It’s always our goal to make sure every customer feels valued and well taken care of. We appreciate your business and look forward to helping you again in the future! 🚗👏

June 19, 2025

Everyone was very friendly. Jose was awe some and answered all of my questions kindly. He was fantastic to work with. More

by atodd7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2025 -

Covert Buick GMC Bee Cave responded

Thank you so much for your kind words! We’re thrilled to hear that Jose provided you with such a fantastic experience and took the time to answer all your questions with kindness. At Covert Buick GMC Bee Cave, we pride ourselves on creating a friendly and welcoming environment, and it’s wonderful to know we delivered on that for you. We truly appreciate your business and look forward to assisting you again in the future! 🚗👏

June 18, 2025

Easy over the phone purchase and e-singing of all documents. Second purchase and happy with both deals. More

by CL_SANCHEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for your wonderful feedback! We're so glad to hear that your over-the-phone purchase and e-signing process was smooth and easy. At Covert Buick GMC Bee Cave, we work hard to make every step of the buying process convenient and hassle-free. We truly appreciate your repeat business and are thrilled to know you’re happy with both of your deals. Thank you for choosing us again — we look forward to helping you with all your future automotive needs! 🚗👏

June 16, 2025

Brandy was a delight to work with. I highly recommend that you use her if you are looking for a vehicle. She was professional and knew her products. Very helpful both before and afte More

by rep0707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Krieger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2025 -

Covert Buick GMC Bee Cave responded

Thank you so much for your kind words! We're thrilled to hear that Brandy provided you with such a positive and professional experience. At Covert Buick GMC Bee Cave, we pride ourselves on having knowledgeable and dedicated team members like Brandy who go above and beyond to support our customers before, during, and after the sale. Your recommendation means a lot to us, and we truly appreciate your business. We look forward to assisting you again in the future! 🚗👏

June 15, 2025

Chase was extremely knowledgable about every aspect of my Sierra Denali and made the whole car buying process a breeze. More

by mandoperez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Smiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for sharing your experience! We’re so glad to hear that Chase’s knowledge and expertise helped make your Sierra Denali purchase smooth and stress-free. At Covert Buick GMC Bee Cave, we strive to make every car-buying experience as easy and enjoyable as possible, and it’s great to know Chase delivered on that promise. We appreciate your business and look forward to assisting you again in the future! 🚗👏

June 09, 2025

Chandler is a skilled professional and facilitated a full transaction efficiently. Also was very knowledgeable about the product. More

by DONN0
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Diehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for your great feedback! We're so pleased to hear that Chandler provided you with a smooth and efficient transaction while showcasing his knowledge of the product. At Covert Buick GMC Bee Cave, we pride ourselves on having professionals like Chandler who are committed to delivering an outstanding experience from start to finish. We truly appreciate your business and look forward to assisting you again in the future! 🚗👏

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