Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
243 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
Contact Dealership

16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

Directions

By Type

Showing 243 reviews

February 24, 2025

Very professional, beautifully constructed grounds. Our sales gentleman was very professional, thanks for the great service More

by mrcool60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bad with remembering names, he was from The Ukraine, did all any one could expect.
Report | Print
Feb 26, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for your wonderful review! We’re glad to hear that you had a great experience with our professional team and enjoyed the beautifully designed grounds at Covert Buick GMC Bee Cave. We appreciate your kind words and look forward to serving you again in the future. Enjoy your new vehicle!

February 23, 2025

Parts didn’t come in in a timely manner. 8th trip to service in 6 months. More

by DAN@DANBAUERLE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MARCUS WASHINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Byrd
Report | Print
Feb 26, 2025 -

Covert Buick GMC Bee Cave responded

We understand how frustrating delays can be, and we appreciate your patience. Parts are produced by the manufacturer, which is unfortunately outside of our control, but we always do our best to get them as quickly as possible. If there’s anything we can do to assist you further, please let us know.

February 20, 2025

Great dealership! Aaron was excellent at what he does. Patient and kept me up to date. I put him through the wringer and he kept patient with a smile. (Thank you Aaron More

by libra_2_k
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Covert Buick GMC Bee Cave responded

Thank you so much for your feedback! We’re delighted to hear that you had such a positive experience at Covert Buick GMC Bee Cave. Aaron is indeed an exceptional team member, and we’re glad his patience and dedication made a difference in your experience. We'll be sure to pass along your kind words to him. We’re committed to providing top-notch service, and we're pleased to know that others on our team kept you well-informed throughout the process. We also appreciate your honest feedback about your experience with our finance team, and we will address that internally to ensure every aspect of our service meets the highest standards of professionalism and comfort. Thank you again for choosing Covert Buick GMC Bee Cave. We look forward to serving you in the future, and we’re here anytime you need us. Safe travels! 🚗💨

February 19, 2025

I had an overall Good experience . Easy transaction. Good sales person. Would buy from them again. More

by timwatters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Covert Buick GMC Bee Cave responded

Thank you, Tim! We’re glad to hear you had a good experience at Covert Buick GMC Bee Cave and that the transaction was smooth and easy. Our goal is to make every car-buying experience as hassle-free as possible, and we appreciate your kind words about our sales team. We’d love to assist you again whenever you’re ready for your next vehicle. Thanks for choosing Covert Buick GMC Bee Cave, and happy driving! 🚗🎉

February 18, 2025

Service was quick and easy and the communication was great. I highly recommend Covert Buick GMC West. More

by johnfreeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Covert Buick GMC Bee Cave responded

Thank you, John! We’re glad to hear that your service experience at Covert Buick GMC Bee Cave was quick, easy, and met your expectations. Clear and timely communication is something we strive for, and we’re happy to know our team delivered. We truly appreciate your recommendation and your trust in us. If you ever need anything in the future, we’re here to help. Safe travels, and thanks for being a valued customer! 🚗🔧

February 15, 2025

After purchase, a video should be made available to customers explaining functions of their car. More

by Amajodi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MARCUS WASHINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for your feedback! We appreciate your suggestion and understand how important it is to have a clear understanding of your vehicle’s features after purchase. At Covert Buick GMC Bee Cave, we strive to provide an exceptional customer experience, and we’re always looking for ways to improve. Our team is always happy to walk through any functions or answer any questions you may have, and we’ll certainly take your recommendation into consideration. If there’s anything specific you need help with, please don’t hesitate to reach out—we’re here to ensure you get the most out of your new vehicle! Thanks again for your input, and we hope you’re enjoying your new ride! 🚗🎥

February 13, 2025

Really enjoyed our service from Covert Bee Cave GMC! We love our new car and felt taken care of every step of the way. More

by JASKUHLMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendon McClaughry
Report | Print
Feb 21, 2025 -

Covert Buick GMC Bee Cave responded

Thank you so much! We’re thrilled to hear that you had a great experience at Covert Buick GMC Bee Cave and that you love your new car! Taking care of our customers every step of the way is what we strive for, and we’re so glad we could make your car-buying journey a smooth and enjoyable one. If you ever need anything down the road, don’t hesitate to reach out. Enjoy your new ride, and happy driving! 🚗🎉

February 09, 2025

Fantastic service as always! Covert takes customer service to the next level. Thanks Scot and Lantz! More

by SSE02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scot
Report | Print
Feb 12, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for your kind words! We're thrilled to hear that you had another fantastic experience at Covert Buick GMC Bee Cave. Scot and Lantz are truly dedicated to providing next-level customer service, and we’re glad they made your visit exceptional. We appreciate your loyalty and look forward to serving you again in the future. If you ever need anything, don’t hesitate to reach out! 🚗🙌

February 08, 2025

Communication was poor, had to call/text multiple times to get a reply. My Yukon AC diagnostic wasn't done properly. I was told the diagnostic would cost $300 unless I had repairs done at which point the More

by DIMANOFFDerek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtland and Service Manager
Report | Print
Feb 12, 2025 -

Covert Buick GMC Bee Cave responded

We appreciate your feedback and regret that your experience did not meet expectations. Providing quality service and clear communication is important to us, and we take all concerns seriously.

February 07, 2025

Clean, friendly, and wants customer satisfaction. They are doing a lot of business, it seems like every other car in the hill country area has a new Covert License plate. More

by rcain001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Covert Buick GMC Bee Cave and appreciate our commitment to customer satisfaction. It’s exciting to know that so many vehicles in the Hill Country are proudly sporting Covert plates! We’re grateful for our amazing customers and look forward to serving you again in the future. 🚗👏

1
...
3
4
5
...
25