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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
268 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 268 reviews

April 20, 2025

My truck runs so much better after the transmission was replaced. I am definitely grateful for the loaner truck that I was given to drive while my truck was getting fixed. I am grateful that my truck is fi More

by jm4694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARCUS WASHINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Covert Buick GMC Bee Cave responded

We’re so glad to hear your truck is running great again! Our team at Covert Buick GMC Bee Cave is always here to make the repair process as smooth as possible—including keeping you on the road with a loaner. We truly appreciate your patience and are happy to see you back behind the wheel. Thanks for trusting us with your vehicle

April 16, 2025

I had a few hiccups, but all were worked out our satisfaction and were able to pick up my vehicle today. Our salesman Brendan went above and beyond to try and get what we needed even offering to dri More

by lizcapritto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan
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Apr 21, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for sharing your experience! While we’re sorry to hear there were a few bumps along the way, we’re glad everything was resolved to your satisfaction. Brendan’s dedication—offering to drive to Houston for a part!—is a great example of the above-and-beyond service we strive for at Covert Buick GMC Bee Cave. We truly appreciate your patience and trust. Enjoy your vehicle!

April 15, 2025

Very nice service dept waiting area, but the music played throughout the dealership is annoying. Select a playlist that is less edgy. More

by cscherer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in Service
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Apr 21, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for the feedback! We're glad you enjoyed our service department's waiting area—we work hard to make it comfortable for our guests. We also appreciate your note about the music and will definitely take it into consideration as we continue to improve the experience here at Covert Buick GMC Bee Cave. Thanks again for visiting, and we hope to see you next time!

April 13, 2025

A great purchasing experience with seamless transition out of my trade in into a new and phenomenal 2025 Denali! The team made sure I was versed in a lot of the vehicle systems before I drove off… I will More

by BARRY39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Krieger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Bukowski
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Apr 21, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for the fantastic review! We’re thrilled to hear your experience at Covert Buick GMC Bee Cave was smooth from trade-in to driving off in your phenomenal 2025 Denali. Our team takes pride in making sure every customer feels confident and informed behind the wheel. We truly appreciate your trust and can’t wait to help you with your next vehicle!

April 13, 2025

Brandy was great! Very knowledgeable and helpful. Would definitely use her again. Highly recommend her! More

by shaun.mcduffee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Krieger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for the awesome review! We’re so glad to hear Brandy provided knowledgeable and helpful service—that’s exactly what we aim for at Covert Buick GMC Bee Cave. We truly appreciate your recommendation and look forward to seeing you again down the road!

April 13, 2025

First class experience in both Sales and Service. ..a great staff! I highly recommend this dealership! More

by FLG3D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ford Elliot
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Apr 21, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for the fantastic review! We’re thrilled to hear you had a first-class experience with both our Sales and Service teams. At Covert Buick GMC Bee Cave, we’re proud to have a staff dedicated to delivering top-notch customer care. We truly appreciate your recommendation and look forward to serving you again!

April 13, 2025

Bought my car from Covert Bastrop. Laurie was awesome. Don’t know the person above. More

by MCONWAY1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Laurie Bukowski
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Apr 21, 2025 -

Covert Buick GMC Bee Cave responded

Thanks for the great review! We’re so glad to hear Laurie took awesome care of you. All of us at Covert Buick GMC Bee Cave appreciate your business and hope you’re loving your new ride!

April 10, 2025

Best service advisor I have ever had the privilege of dealing with. Very professional and knowledgeable. More

by CPREECE2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Byrd
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Apr 11, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for the fantastic feedback! We’re thrilled to hear that you had such a positive experience with your service advisor at Covert Buick GMC Bee Cave. Providing professional, knowledgeable service is what we strive for every day, and it means a lot to know we hit the mark. We truly appreciate your kind words and look forward to taking care of you again in the future! Best regards, Covert Buick GMC Bee Cave Team

April 09, 2025

Best of the best Shawn is great and the whole service department as well boom More

by CCAMPIO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Campion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Covert Buick GMC Bee Cave responded

Boom! We love hearing this kind of feedback—thank you! We're so glad Shawn and the entire service team at Covert Buick GMC Bee Cave made such a great impression. “Best of the best” is exactly what we aim for, and it’s awesome to know we delivered. We appreciate you taking the time to share your experience and look forward to seeing you again next time! All the best, Covert Buick GMC Bee Cave Team

April 08, 2025

Everyone that works at Covert Bee Cave is a class act. From Phillip, to Tristen, to Brad, and Lantz… I had a terrific experience purchasing my car. Everyone in the service department has been dynamite. i More

by cyotethndr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristen Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip, Brad and Lantz… all amazing!
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Apr 11, 2025 -

Covert Buick GMC Bee Cave responded

Thank you so much for the amazing review! We're thrilled to hear that your entire experience at Covert Buick GMC Bee Cave—from sales to service—was top-notch. Phillip, Tristen, Brad, Lantz, and the whole team will be so happy to hear your kind words. Providing a seamless and enjoyable car-buying and ownership experience is what we strive for, and it's awesome to know we hit the mark. We truly appreciate your recommendation and look forward to serving you for many miles to come! Best regards, Covert Buick GMC Bee Cave Team

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