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Covert Cadillac Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.7
220 Reviews
Find luxury cars and a premium shopping experience at Covert Cadillac Bee Cave serving Austin TX, Bee Cave TX, Lago Vista TX, Wells Branch TX and Lakeway TX!
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16501 Sweetwater Village Drive Building 2

Austin, TX

78738

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Showing 220 reviews

September 06, 2024

Ready for me as soon as I arrived. Everyone was super professional and very polite More

by don.lutz
Recommend Dealer
Yes
Employees Worked With
Virgil
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Sep 06, 2024 -

Covert Cadillac Bee Cave responded

Don, Thank you for taking the time to leave a review! We’re thrilled to hear that your visit to Covert Cadillac Bee Cave was met with professionalism and politeness. It’s our goal to provide a seamless and welcoming experience for every customer, and we're glad we could deliver on that promise for you. If you need any further assistance or have any questions, please feel free to reach out. We look forward to seeing you again!

September 05, 2024

Covert Cadillac bee caves is awesome. The customer service is unmatched. Jennifer Estrada really took care of me. More

by MTUCKER16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer estrada
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Sep 06, 2024 -

Covert Cadillac Bee Cave responded

Thank you so much for your glowing review! We’re thrilled to hear that you had an awesome experience at Covert Cadillac Bee Cave and that Jennifer Estrada provided you with exceptional customer service. We take pride in our team's dedication to making every visit outstanding, and it’s wonderful to know Jennifer made a positive impact. If you need anything else or have any questions, please feel free to reach out. We look forward to serving you again!

September 05, 2024

Friendly checkin, a pleasant wait in the customer lounge, speedy service along with a car wash, and I was on my way with a car in great shape and ready for the road. More

by JOEWOODSTOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
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Sep 06, 2024 -

Covert Cadillac Bee Cave responded

Joe, Thank you for your kind words! We’re delighted to hear that you had a great experience at Covert Cadillac Bee Cave. It’s wonderful to know that our friendly check-in, comfortable customer lounge, speedy service, and car wash all contributed to a smooth and satisfying visit. We’re glad your car was ready for the road and in great shape. If you need anything else or have further questions, don’t hesitate to reach out. Safe travels and we look forward to seeing you again!

September 04, 2024

Cadillac Roadside was prompt in towing our XT4 to the dealer, and replacing a damaged tire. The technology department also worked diligently to resolve some communications issues with the information sy More

by hhorner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Higginbotham
Report | Print
Sep 05, 2024 -

Covert Cadillac Bee Cave responded

Thank you for sharing your experience! We’re glad to hear that Cadillac Roadside was prompt in assisting with the towing of your XT4 and that our team at Covert Cadillac Bee Cave worked diligently to resolve the issues with your vehicle’s information system. It's great to know that the technology department's efforts, including consulting with GM specialists, made a positive impact. If you need any further assistance or have additional questions, please don’t hesitate to reach out. We’re here to help and look forward to serving you in the future!

September 04, 2024

Had an excellent experience dealing with Tom Gordon. Very professional and would highly recommend friends and family to Tom. More

by NEIL24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Covert Cadillac Bee Cave responded

Neil, Thank you for your positive review! We're thrilled to hear that you had an excellent experience with Tom Gordon at Covert Cadillac Bee Cave. It’s great to know that his professionalism stood out and that you’d recommend him to friends and family. Your satisfaction is very important to us, and we appreciate your kind words. If you need any further assistance or have any more questions, please feel free to reach out. We look forward to welcoming you back soon!

September 04, 2024

I received top notch customer service from at bee cave Cadillac. The staff was ver courteous and friendly. More

by 69bigcraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentyn Shvets
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Sep 05, 2024 -

Covert Cadillac Bee Cave responded

Craig, Thank you for your feedback! We’re delighted to hear that you had a great experience at Covert Cadillac Bee Cave and that our team’s courteous and friendly service made a positive impact. Your satisfaction is our priority, and we’re here to assist you with any further needs or questions you may have. We look forward to seeing you again soon!

September 04, 2024

Prompt service and early appointment by service dept due to nature of issue. Repair made and vehicle ready in about an hour. Great experience at Covert Bee Cave. More

by B.PASSMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach in Service Dept
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Sep 05, 2024 -

Covert Cadillac Bee Cave responded

Thank you for taking the time to share your experience! We’re glad to hear that you received prompt service and an early appointment from our service department at Covert Cadillac Bee Cave. It’s wonderful to know that the repair was completed quickly and to your satisfaction. We strive to make every visit a great experience, and we’re pleased that we could meet your needs efficiently. If you have any further questions or require additional assistance, please don’t hesitate to reach out. We look forward to serving you again!

September 03, 2024

We called ahead to confirm the car was still available. When we arrived, the car was parked out front waiting for us. Anthony and his sales manager came out to greet us. The manager stepped away and An More

by Carlos Martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Rojo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Rupp
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Sep 03, 2024 -

Covert Cadillac Bee Cave responded

Carlos, Thank you so much for your wonderful review! We're thrilled to hear that your visit to Covert Cadillac Bee Cave went smoothly and that Anthony provided you with excellent information and a hassle-free experience. It’s great to know that the car was ready and waiting for you, and that our team was able to work out a deal quickly and efficiently. We truly appreciate your recommendation and look forward to assisting you again in the future. If you have any more questions or need further assistance, please don’t hesitate to reach out. Thanks again for choosing us!

September 02, 2024

First time car buyer the dealership was great and had what I was looking for. Alex made it easy for me had every answer to the questions I had about the car. He made it a not so boring day at the dealer More

by milio32aguilar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Rojo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Covert Cadillac Bee Cave responded

Thank you for sharing your experience! We’re thrilled to hear that your first car buying experience at Covert Cadillac Bee Cave was so positive and that Alex made it both informative and enjoyable. It’s great to know he was able to answer all your questions and make the process smoother for you. We’ll be sure to let Alexander know about your kind words, and we look forward to seeing you again for your next visit!

September 02, 2024

Friendly staff, knowledgeable service team. Wade was very helpful. Easy drop off and pick up. More

by CO.CASTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Higginbotham
Report | Print
Sep 02, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your feedback! We’re delighted to hear that you had a great experience at Covert Cadillac Bee Cave. It’s fantastic to know that our friendly staff and knowledgeable service team, including Wade, made your visit smooth and efficient. We appreciate your kind words and look forward to serving you again in the future!

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