Covert Cadillac Bee Cave | Page 8

The only issue we experienced was having to purchase several warranties which we had little or no interest in purchasing. several warranties which we had little or no interest in purchasing. More

Quick and easy trade in service and got exactly what I wanted. Processional and know their stuff at helping with new car! wanted. Processional and know their stuff at helping with new car! More

It’s always excellent at this dealership. Great service I never have any issues they always solve my problems Great service I never have any issues they always solve my problems More

Worst experience I’ve had with a dealership. Absolutely horrendous communication and awful response times. Absolutely horrendous communication and awful response times. More

I enjoyed working with Jennifer and the technicians. They are very professional and knowledgeable. Will bring my car back when needing repairs! They are very professional and knowledgeable. Will bring my car back when needing repairs! More

Everyone was amazing, thank you! Alex and the crew were fabulous! Not happy I have to do 15 words Alex and the crew were fabulous! Not happy I have to do 15 words More

My 2024 Covert Lyriq recently died after 9000 carefree miles. I t was completely dead in my garage, couldn’t get in, locked out. Talking to Wade Higginbotham, the only solution was to have it towed in. miles. I t was completely dead in my garage, couldn’t get in, locked out. Talking to Wade Higginbotham, the only solution was to have it towed in. I envisioned the tow driver having to drag it out of the garage locked in park, not a pretty vision. Wade Higginbotham saved the moment by taking the time to describe in detail how to use the manual key in the rear hatch to get in and get the car in neutral for a tow to your facility. I fully expected with the condition of the car, the new technology and being late Friday afternoon that it was going to be a long haul getting it fixed - and as luck would have it –no loaners available. I was blown away the next day (Saturday) when Wade called to say the car was ready. Dan Depew worked Friday afternoon and Saturday to get my car out, with success. It was a real relief and exhilarating experience to find my car nicely washed and running perfectly, ready to go home. This situation truly refreshed my faith in the GM / dealership system and a real comfort to know Covert has people on their team that are truly customer focused with a great work ethic, willing to jump in no matter the weekend with a true sense of urgency. Thank you very much to Dan and Wade for a job well done. Terry Priestap More

The service was excellent. the dealership is best in class; atmosphere, knowledge, customer service etc. Wade is very good and professional. Im happy to deal with Covert. the dealership is best in class; atmosphere, knowledge, customer service etc. Wade is very good and professional. Im happy to deal with Covert. More

Anthony was wonderful to work with. He listened to us and worked very hard to address our issues and make us a wonderful deal. He listened to us and worked very hard to address our issues and make us a wonderful deal. More

Covert bee cave was great. Unfortunately I was sold a car from Covert in North Austin that turned out to be a lemon. After 6 months in and out of both dealerships I ultimately Unfortunately I was sold a car from Covert in North Austin that turned out to be a lemon. After 6 months in and out of both dealerships I ultimately have to sell the car back to Cadillac since it does not drive right and doesn’t stay safely on the road. I am grateful for Bee Cave covert as they were 10 times better to work with than the covert in north. Being the same company one would assumed the service would be same at both dealerships but I am extremely thankful to Covert Bee Cave. More