Covert Chrysler Dodge Jeep Ram
Austin, TX
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Max went above and beyond to ensure I was able to get in a car. I normally have a bad experience with car dealerships, but not this time. Covert Jeep took care of me like a family member. Forever grateful!! a car. I normally have a bad experience with car dealerships, but not this time. Covert Jeep took care of me like a family member. Forever grateful!!! More
I already reviewed this, but here it is again. .. ;) I ordered a truck through Covert. All in all it was good, after Mike took over the order (the previous rep missed multiple items - guess that .. ;) I ordered a truck through Covert. All in all it was good, after Mike took over the order (the previous rep missed multiple items - guess that is why he is not there anymore). On bringing it back in to have accessories added/fixed, Kevin did a great job. More
Mike was amazing to work with! He made the process painless and was incredibly patient with us. He did a great job understanding our needs and getting us to an agreement that made He made the process painless and was incredibly patient with us. He did a great job understanding our needs and getting us to an agreement that made us comfortable. More
Dealer is painfully unfamiliar with out-of-state registration requirements. I purchased a vehicle three months ago and when they tried to pay my state taxes, the payment did not go through. Not only registration requirements. I purchased a vehicle three months ago and when they tried to pay my state taxes, the payment did not go through. Not only was the process lengthy, they had no funds to pay the taxes. More
I had a wonderful experience! Seamless. I usually do not enjoy the process of buying a car, but these guys made the experience fun. Seamless. I usually do not enjoy the process of buying a car, but these guys made the experience fun. More
Covert Dodge Ram of Austin Texas Dealership Keeps its word and takes good care of its returning customers. That's why I keep buying my trucks from them! Extreme Customers Service Values. I have bought word and takes good care of its returning customers. That's why I keep buying my trucks from them! Extreme Customers Service Values. I have bought two trucks from salesman Chance Quick and will commend him for his honesty and no xxxxxxxx salesmanship. I never felt pressured and he kept his word he would hold the vehicle i wanted.. Great Job Chance! More
Fair pricing. However, Covert fell short on customer service. They lost spare key to my new jeep & never replaced it sadly. Even after numerous opportunities were However, Covert fell short on customer service. They lost spare key to my new jeep & never replaced it sadly. Even after numerous opportunities were given to Covert to provide me with a replacement spare key for the one they lost on my new jeep, they never fixed the situation. More
I was upset that Patricia left the dealership in the middle of me picking up my vehicle. I was told that the Jeep was ready but as it turns out it was not. There was some things that needed to be straig middle of me picking up my vehicle. I was told that the Jeep was ready but as it turns out it was not. There was some things that needed to be straightened out. The sales manager really stepped up and gave me a loaner while they got my Jeep ready to go. The sales manager really made up for my experience. More