Covert Chrysler Dodge Jeep Ram

Buck Ashcraft is the salesman to look for! Buck Ashcraft made our car shopping experience very easy and painless. He is very friendly, helpful and knows all the small details about any vehicle Buck Ashcraft made our car shopping experience very easy and painless. He is very friendly, helpful and knows all the small details about any vehicle on his lot. He most definately is not one of those salesman who is in it just for the money, he cares about your budget and will do what he can to make the money that you have go a long way. He also is very good at making you feel very relaxed during your car shopping experience. I will most definitely refer or recommend him to anyone, whether it be friends family or just someone looking to buy a car. More

I Love My Jeep I purchased a 2019 Jeep Compass from Dominic at Covert Jeep and had an awesome experience. Bart was able to get me a great price on my trade in and on I purchased a 2019 Jeep Compass from Dominic at Covert Jeep and had an awesome experience. Bart was able to get me a great price on my trade in and on the new Jeep. I appreciate Dominic for being extremely professional and taking his time in explaining all the technology/features in my new vehicle (there are a lot!). I am now a Covert customer for life and appreciate everyone that was able to help me out. More

Best shopping experience! I am amazed at the level of service I received, & how hard the staff works to get their customers great deals & low interest rates. I never knew buyin I am amazed at the level of service I received, & how hard the staff works to get their customers great deals & low interest rates. I never knew buying a car could be so easy (& painless). I don’t have great credit, it’s not bad but it’s not great, & I was concerned about the rate I would get, but they got me a rate lower than I thought was possible! When I need another vehicle, I will be back. I highly recommend this dealership for new or used vehicles. Thanks Kenneth for getting me a GREAT deal. And thanks to Jonathan for getting me a GREAT interest rate. 😁 More

Great Car Buying Experience My husband and I have purchased quite a few vehicles and Albert was by far the most enjoyable to work with. He was personable, well versed with the ve My husband and I have purchased quite a few vehicles and Albert was by far the most enjoyable to work with. He was personable, well versed with the vehicles we were looking at, and he went above and beyond to make sure we were satisfied. He was able to work with us on our trade-in value and the price of the new car to make it work within our budget. Albert made this big purchase easy and smooth, thank you for all of your help! More

Highly Recommended! I was looking for a Chrysler Pacifica minivan and Edgar Cruz gave us his undivided attention. He listened to what we wanted and took the time to go t I was looking for a Chrysler Pacifica minivan and Edgar Cruz gave us his undivided attention. He listened to what we wanted and took the time to go through every conceivable option with us. Edgar was friendly, very knowledgeable about the cars, and thoughtful. He clearly takes pride in doing his job well. I would highly recommend talking to Edgar if you are interested in a Chrysler, Dodge, Jeep, or Ram vehicle! More

My first experience to purchase a car First timer here for purchasing a vehicle, and if I can just say Covert really out did themselves with giving me a tremendous experience in & out! Ken First timer here for purchasing a vehicle, and if I can just say Covert really out did themselves with giving me a tremendous experience in & out! Kenneth Arriaga helped me out while I was down visiting the dealership and he was just so wonderful. Fully attentive, and an outgoing personality to top it off, working with him was extraordinarily pleasing and enjoyable. I would absolutely recommend giving this place a shot, you won’t be discontented. More

Great experience at the dealership. Didn’t feel pushy, knew exactly what I wanted. Process was easy and sufficient. Would recommend to others and family. at the dealership. Didn’t feel pushy, knew exactly what I wanted. Process was easy and sufficient. Would recommend to others and family. More

Great experience We enjoyed our car buying experience! Buck was very helpful and patient with us and our two small children. It is never easy car shopping with kids bu We enjoyed our car buying experience! Buck was very helpful and patient with us and our two small children. It is never easy car shopping with kids but everyone was understanding and helpful! We would highly recommend Covert. We will be going back for our next vehicle. More

**Edited 5/20** Great sales experience, horrible after sales ***EDIT 5/20: Turns out, Jonathan Alcala entered a lot of information incorrectly during my initial transaction for my purchase as well as my trade o ***EDIT 5/20: Turns out, Jonathan Alcala entered a lot of information incorrectly during my initial transaction for my purchase as well as my trade on 3/25. After attempting to fix the issue on my own (five unanswered emails and a few phone calls), I realized the hard way that this was preventing me from getting the car registered and receiving my new plates. Attempted to follow up with them multiple times, most recently on 5/14 and they stated they needed me to come back in and update paperwork because they finally noticed that it was incorrect (I contacted them on March 26th, March 30th, April 1st, and April 3rd but apparently no one took care of anything). During the meeting on 5/14, I filled out the corrected paperwork and was assured that my registration would be complete that week and that someone would contact me...guess what...no one has contacted me, and when I called this morning to check again they still do not have the plates or the registration. The sales experience with Edgar was great, but based on the past 2 months after the sale and the way I have been treated / ignored, there is no way I will bring my car to this dealership for service, nor recommend it to anyone else. *** I worked with Edgar Cruz. I found the vehicle I wanted online, emailed him directly to see if it was still available. Edgar responded right away and after that he gave me all of the attention that I needed. He provided me with details about the car I asked about, along with a few others. I came out the next day and test drove a few with no problem at all, and took one home over the weekend. Edgar was very attentive, informative, and very easy to talk to as a person...you could tell he wasn't just trying to sell a car. Long story short, he got the numbers where I wanted them and I ended up purchasing a 2019 Jeep Cherokee from him. I would definitely use this dealership and Edgar again in the future. More

The worst customer service received We had an issue with our Jeep Patriot that we purchased at that same location sales lot, so we decided to take it in for an inspection. Our patriot so We had an issue with our Jeep Patriot that we purchased at that same location sales lot, so we decided to take it in for an inspection. Our patriot sounded super loud, almost as if we had purchased an aftermarket exhaust. We took it in. First call to us, the service person was ready to get our info and said that he was gonna get the service done on that same day until we said our vehicle had extended warranty... well, it went downhill from there! the first thing the service guy had the guts to tell us was "are you trying to trying to get a new engine out of this?!" Let me tell you this, we purchase extended warranty for a reason, and I'm paying you to tell me what's wrong with my vehicle and yes, if the issue will lead to us getting a new engine so be it! We would call them and none would return our calls, after 1 day and 1/2 they finally called us back saying they coundnt see anything wrong with the car and again, telling us that we just wanted to get a new engine! That guy was so rude and unprofessional! After running a diagnostic and charging us for it they still couldn't figure out what the issue was, but they asked us what we thought the problem was with our car... ". Well, if I knew, I wouldn't have paid you $180 to find out, would have I? Let me tell you this, the service was so bad that made not ever want to purchase another vehicle from them ever again just so I won't have to deal with their service people!!! FYI, this was our 4th vehicle purchased from them... never again! More