Covert Hutto

Attempted to price gouge us on a Bronco we had ordered months ago. We were repeat customers but unfortunately no longer after this dishonorable attempt. months ago. We were repeat customers but unfortunately no longer after this dishonorable attempt. More

very angry with your service after bringing the vehicle for a month they picked it up for a missing document for a month they picked it up for a missing document More

Called about SUV. Told it was very clean. Got there and it was dirty, had stains, smelt bad, and scratches all over clear coat. Salesman didn’t seem to have to much remorse. Just acted like it would sell t it was dirty, had stains, smelt bad, and scratches all over clear coat. Salesman didn’t seem to have to much remorse. Just acted like it would sell to someone eventually. More

I took my 2020 Buick enclave in, on November 22, 2021. I thought it had transmission issues. They looked at it, and said there were metal shavings in the pan. So they were going to remove the transmission t thought it had transmission issues. They looked at it, and said there were metal shavings in the pan. So they were going to remove the transmission to find the cause. Well fast forward to Jan. 5th 2022. They still haven't done anything to the vehicle. We've been without our vehicle, for 6 weeks. Mean while our service advisor, was not very helpful at all. We picked up the car Jan 5th 2022. Proceeded to tke it to Rush Chevrolet in Elgin. They looked it over, and said nothing is wrong with the transmission. The transmission pan was never dropped, like covert said it was. So we were out of a car 6 weeks, for no reason. We got a bulletin, from Rush Chevrolet, explaining the way it shifts. Thank you, Rush Chevrolet. I will never take my vehicle to Covert Chevy again!! More

Plum pathetic is all I can say. I inquired about a vehicle on cargurus, that is where it started. Then I contacted Covert in Hutto,Tx., regarding a 1999 Toyota 4 runner. Immediately like rapid fire 3 vehicle on cargurus, that is where it started. Then I contacted Covert in Hutto,Tx., regarding a 1999 Toyota 4 runner. Immediately like rapid fire 3 different sales people texted me and called me. The general manager was first. When I started asking questions, I got nothing but crickets in return. One sales man stated the vehicle was there and quoted me a crazy price of $7,000. I said $3,500 and he said, that sounded fair. Jeff said the vehicle was sold and not there however it just posted and I was told by another salesman it was there. It shows on their website and cargurus that it is there. Sad and very pitiful that a dealership does not know what in the xxxx they are doing and one hand does not speak to the other. There is a reason car salesmen are the most disrespected occupation per Gallup. More

Dealer did not keep their word on my trade or final price. Would not recommend price. Would not recommend More

My experience dealing with Chad at Covert was a typical car sales rep trying to create an artificial demand for the car and once I bought the car 0 May be negative 10 after sales service. Chad would respon car sales rep trying to create an artificial demand for the car and once I bought the car 0 May be negative 10 after sales service. Chad would respond to my messages even on a Saturday (this dealership is closed Saturday and open Sunday) after I bought the car does not answer My calls or respond to text. I would not recommend dealing with chad as he will act as if he is getting you a great deal and he is working hard to get you the car you want however once you buy the car he disappears. Never got my second car keys. Had some questions on some features and maintenance on the car never got a call back from Chad. Inexperienced sales rep who does want to sell you the car but not follow up or return phone calls after you bought the car. Stay way from Chad and Covert. More

Sales and management are nothing but liars. Incapable of honesty or integrity, this dealership is to be avoided unless you are going to the service department...there is some honesty over there, though had honesty or integrity, this dealership is to be avoided unless you are going to the service department...there is some honesty over there, though had they done all the work needed I would not have had to return-but that also falls on Sales for lying and not making all the repairs needed. More