Covert Hutto

Kwami Wilborn was the only salesman that showed an untiring desire to find me a Chevy 3500 long bed High Country diesel truck! no one at Hewlett, Lampasas, or Coverts was able to do so. He did exactly untiring desire to find me a Chevy 3500 long bed High Country diesel truck! no one at Hewlett, Lampasas, or Coverts was able to do so. He did exactly what he said he would do...it was much appreciated. I did not appreciate your Assessories Manager try to screw me on my B & W 5th wheel by 600.00 I had already checked to see what the 25,000lb retailed for...it wasn't 1,995.00 as he told me...it was really 1395.00 and that was retail! jd More

Our purchase went smoothly, but we were very dissatisfied with the service department. It was kept for nearly 1 month after purchase and one of the issues is still not resolved. Unfortunately I'm not sure we with the service department. It was kept for nearly 1 month after purchase and one of the issues is still not resolved. Unfortunately I'm not sure we will do business with this place again. First purchase here and we definitely were not impressed with their service. More

I recently bought a used car from Covert Hutto, with the assurance of their 139 point inspection to ensure that my car would be good to go from the lot. The salesman assured us that he would feel comfortabl assurance of their 139 point inspection to ensure that my car would be good to go from the lot. The salesman assured us that he would feel comfortable buying a used car because of that inspection process. I noticed issues immediately, returned the car to the dealership, and was assured it was repaired and ok. I picked up the car, noticed more issues/warnings from the car, which I immediately reported, and was then subsequently strung along until effectively ghosted by their team when trying to resolve this. I had it checked out and learned that the car needs $11,000 in repairs for things such as a broken coolant pump, suspension/bushing issues, alignment is off, engine mounts leaking hydraulic fluid, etc. MAJOR issues that were not discovered in their inspection process. I've called, emailed, and texted with no response from them. Ethically I don't know how they can sell cars like this. More

Couldn’t be more pleased with the service and efficiency that Ryan Stathos showed us. Covert Hutto and Ryan are who we will buy cars from always that Ryan Stathos showed us. Covert Hutto and Ryan are who we will buy cars from always More

We came in looking for a truck but had to wait until funds were transferred to our account . Our salesman Carlos was extremely helpful and patient with us. For all he knew we didn’t have the money and c funds were transferred to our account . Our salesman Carlos was extremely helpful and patient with us. For all he knew we didn’t have the money and could have stopped staying in touch with us but he didn’t and when he did check in was never pushing the purchase. We felt right at home at Covert Hutto. More

This Dealership used to be very good. They have helped out my family in the past for 3 cars for my parents and one for myself. So when I saw a used truck that was in my price range I did They have helped out my family in the past for 3 cars for my parents and one for myself. So when I saw a used truck that was in my price range I did not think twice about going in. I came in on a Saturday when they were closed, but a sales man came out told me the truck was in service, and to come back Sunday to check it out and talk. I went in Sunday where I was told the truck was still in service to come on Monday. Monday while at work, the sales person contacted me to get paper work going to make it go faster. After work I went in the first thing is he showed me a Honda hatch back. I said no I'm here for a Truck. I started to leave he stopped me and said lets look for a truck. The truck that was still listed on there computer he told me it was in service. Then he said it was being delivered in the next couple of days. He went to talk to his manager. When he came back he told me the truck I saw on line that they had was going strait to whole sale and they were never going to have the truck in question on there lot. I think this was a pretty shady sales tactic to get people to come just to sale cars they were not looking for or want. On top of all that when he came back from his manager he started calling me by a different name that was no where close to my name. More

Had an absolutely wonderful experience with the service provide on my vehicle and on a timely manner and was given a status update as to where they were at on my vehicle. Definitely recommend them for your provide on my vehicle and on a timely manner and was given a status update as to where they were at on my vehicle. Definitely recommend them for your car needs. More

I purchased a Z71 in September 2023. For the most part it was a good experience. Quick responses at first and they were ready with the truck as I pulled up to the dealership. Also, the s For the most part it was a good experience. Quick responses at first and they were ready with the truck as I pulled up to the dealership. Also, the sales process was quick and friendly and I love the truck. However, there is one thing that is a concern with this dealer. I bought a certified used truck and on the inspection papers it said the jack and tire tools were present. They weren't there, and I asked the salesman in 3 different messages over the next month to replace them. He said it would be taken care of each time but nothing ever happened. I've also emailed the dealer with no response other than sales requests. So be cautious that the certified inspections are actually being completed, and in my experience don't expect any service once the sale is complete. I purchased a Z71 in September 2023. For the most part it was a good experience. Quick responses at first and they were ready with the truck as I pulled up to the dealership. Also, the sales process was quick and friendly and I love the truck. However, there is one thing that is a concern with this dealer. I bought a certified used truck and on the inspection papers it said the jack and tire tools were present. They weren't there, and I asked the salesman in 3 different messages over the next month to replace them. He said it would be taken care of each time but nothing ever happened. I've also emailed the dealer with no response other than sales requests. So be cautious that the certified inspections are actually being completed, and in my experience don't expect any service once the sale is complete. More

I reached out about a car and was contacted rather quickly by text and email. I asked 4-5 times for photos of the car and never received more than just a single photo of the outside of the car. Aft quickly by text and email. I asked 4-5 times for photos of the car and never received more than just a single photo of the outside of the car. After a few days of asking, I was told the car was going to auction and could not be sold to me. Wish I would have been told this out of the gate and would have moved on to other options I am looking at. More

Jenna was absolutely exceptional with her customer service. I highly recommend Jenna at Covert Hutto to help you find your next vehicle! Alejandro and Frank service. I highly recommend Jenna at Covert Hutto to help you find your next vehicle! Alejandro and Frank More