
Covina Volkswagen
Covina, CA
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Never have I been so pleased with the customer service I receive from Jesse. He takes the time to explain detail and gives me the support I need as a customer (such as loaner auto) for my busy life. This receive from Jesse. He takes the time to explain detail and gives me the support I need as a customer (such as loaner auto) for my busy life. This is the best dealership in getting the quality of care for your car by far. More
My husband and I are always impressed by the friendliness and service each time we come in. We have leased two new cars at this dealership and had repairs done and servicing done at this location. Jesse and and service each time we come in. We have leased two new cars at this dealership and had repairs done and servicing done at this location. Jesse and Ruben are always so friendly. They are very dedicated to their job and helping the customer. More
My dad bought a VW Beetle for my mom several years ago from Bozzani. He had nothing but great things to say about the dealership and the people. When it came time to buy a vehicle for my daughter, and w from Bozzani. He had nothing but great things to say about the dealership and the people. When it came time to buy a vehicle for my daughter, and when she selected the VW Beetle, my wife and I knew right where to head. BOZZANI! But we weren't finished there! We enjoyed our experience at Bozzani so much, and LOVE the new VW, that we went right back and bought a second new VW Beetle, this one for my wife. So now we are the proud owners of two new VW Beetles, both purchased at Bozzani. Love both the cars and HIGHLY recommend this dealership as THE place to go! More
Reuben got my service written and started very quickly. He wrapped my regularly scheduled maintenance into the repairs and he got the work done as soon as possible. Price was painful, but not materially hi He wrapped my regularly scheduled maintenance into the repairs and he got the work done as soon as possible. Price was painful, but not materially higher than what I'd been charged at an independent mechanic. He communicated quickly and clearly. More
I've been dealing with Jesse Santos for over ten years and trust him to the fullest. He is friendly, honest, and tries very hard to please or explain what service work needs to be performed. Of all the and trust him to the fullest. He is friendly, honest, and tries very hard to please or explain what service work needs to be performed. Of all the Service Writers, Jesse is the one to select as your go to man. More
Pleasant and helpful people to deal with, great and prompt services rendered, always exceed my expectation. I recommend Bozzanni VW to everyone I know always! prompt services rendered, always exceed my expectation. I recommend Bozzanni VW to everyone I know always! More
Once again Bozzani showed me why I will be going back there when I get a new car. I had to have service done when a check engine light came on, on my Jetta. Reuben was nice and updated me on the status there when I get a new car. I had to have service done when a check engine light came on, on my Jetta. Reuben was nice and updated me on the status of my car to let me know it would take longer than expected because they found a related part that needed to be replaced. While I was killing time in the showroom, the sales manager Jerry Tomeo walked by and asked how I was doing and if I was there to buy another car. Not sure how he remembered that I had bought my Jetta there a year earlier and wasn't a new customer. When I am ready to get a new car, I will definitely be getting it at Bozzani. More
I took my Jetta for a scheduled maintenance visit. This was my first time at this dealer and I found the service appointment to be very smooth. The staff was very professional and promptly answered any que was my first time at this dealer and I found the service appointment to be very smooth. The staff was very professional and promptly answered any questions that came up. More
Great service and friendly people. Our Tiguan had it's 40k mile service and it was done in a timely matter and we had a very good overall experience. As with anything the cost seemed a little high. We ta 40k mile service and it was done in a timely matter and we had a very good overall experience. As with anything the cost seemed a little high. We talked to some other friends with a Volkswagen and they take their vehicle to a certified Volkswagen Mechanic. And their 40k service was a lot less expensive. So I want to feel good about bring ours to the dealer, but if we can get the same service at a lesser cost we might go with that for our 50k. More