
Cowboy Chrysler Dodge Jeep Ram
Cheyenne, WY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Excellent service! The service was excellent as well as the customer service! The staff was friendly and courteous. They answered and explained any questions or concerns The service was excellent as well as the customer service! The staff was friendly and courteous. They answered and explained any questions or concerns that we had. More
Oil change They gave us excellent service. Finished with our car in 30 min. I I don’t know anybody’s names but they were so nice and helpful They gave us excellent service. Finished with our car in 30 min. I I don’t know anybody’s names but they were so nice and helpful More
Not upfront They are just looking for a sale. Not really interested in what you are looking for. Definitely do not recommend talking to their manager Sam. He stra They are just looking for a sale. Not really interested in what you are looking for. Definitely do not recommend talking to their manager Sam. He straight up lied to me. More
Great new vehicle purchase We worked with Rick Keefe on purchase of new 2019 Ram 3500. He made our buying experience great. We purchased some accessories and shop got them inst We worked with Rick Keefe on purchase of new 2019 Ram 3500. He made our buying experience great. We purchased some accessories and shop got them installed in timely manner. More
About time It's nice to see the positive changes in this dealership. The service shop was very quick about getting my car in and out of there. When it was owne It's nice to see the positive changes in this dealership. The service shop was very quick about getting my car in and out of there. When it was owned by the previous owner it was a dump. The car that my spouse and I bought almost 3 years ago is a dodge journey. I felt like the salesmen that were there at that time pressured my spouse into buying a vehicle. I am upside on it right now and I cant finance anything else for a cheaper payment. I hope my next experience buying a vehicle from there is much better. More
Not satisfied Service manager was an xxxxxxx. Will never be back. Not even sure why he works there. I won't recommend this place to anybody. Ever Service manager was an xxxxxxx. Will never be back. Not even sure why he works there. I won't recommend this place to anybody. Ever More
Fantastic Great experience very helpful and professional. We were very happy with the service we recieve and would recomend Cowboy Chysler to my friends and fam Great experience very helpful and professional. We were very happy with the service we recieve and would recomend Cowboy Chysler to my friends and family. More
Helpful, professional, prompt Richard in service was courteous, prompt and professional. I had recall work done and when I picked up the vehicle he made me aware of what work had b Richard in service was courteous, prompt and professional. I had recall work done and when I picked up the vehicle he made me aware of what work had been completed. More
Quick Service Needed an oil change and they got me in and out in a half an hour, price comparable with other dealerships, decent waiting area and customer lounge. Needed an oil change and they got me in and out in a half an hour, price comparable with other dealerships, decent waiting area and customer lounge. More
I thought my car was on fire when I got it back I took my car in to have the catalytic converter recall done and it took until about 4:30 pm before they called me. My mother and had an errand to run I took my car in to have the catalytic converter recall done and it took until about 4:30 pm before they called me. My mother and had an errand to run on the way home and my mother told me before we got into the parking lot that I need to pull over because of the smell my car smelled like it was burning( she has been in burning cars before). My car smelled like it was on fire and it was smoking from under the hood. I had to go to the parking lot and park with a car that we both thought was on fire. When I called cowboy dodge and was told they would wait for me to bring my car back so we bought some water and carefully drove back. When we got there they had me pull my car into the service department only to shine a flashlight in the engine bay of my car and show me the smoke coming from the catalytic converter. They told me that they tried to remove the labels but must not have done very well. If they had warned me that my car was burning the labels off of the catalytic converter I wouldn't have been happy but it could have prevented a lot of stress on me and my mother. Instead but they told me things like, "have a nice day" knowing that my car was going to smell bad and smoke. It wasn't a good experience, and I would not recommend Cowboy Dodge for this reason. Show quoted text More