
Cowboy Chrysler Dodge Jeep Ram
Cheyenne, WY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,128 reviews
Newer Jeep! Dru is amazing! Came in today to look for a newer Jeep Rubicon..... but after the expertise of Dru Johnson and the deal that was offered, we bought! Superb customer s Came in today to look for a newer Jeep Rubicon..... but after the expertise of Dru Johnson and the deal that was offered, we bought! Superb customer service and follow through. Thank you!! We will be back. More
Fast and easy! Dru was our salesman. After having horrible experiences with salesmen in Cheyenne I was skeptical buying in Cheyenne. He made us feel comfortable and Dru was our salesman. After having horrible experiences with salesmen in Cheyenne I was skeptical buying in Cheyenne. He made us feel comfortable and made our buying process smooth. First vehicle I have purchased in wyoming in years. Highly reccomend Dru! More
Poor communication I delt with Richard Ortega 2 different times in the last 4 months on almost $8,000 in repairs to my 2009 Dodge Ram 2500 Cummins. Each time was a bad e I delt with Richard Ortega 2 different times in the last 4 months on almost $8,000 in repairs to my 2009 Dodge Ram 2500 Cummins. Each time was a bad experience with Richard. He promises dates of completion over and over and never follows through nor does he communicate when a date is not going to be met. He always has an excuse when I call asking why it's not done. Usually blaming it on the tech being slow or calling in sick. He used the same excuses both times over and over failing to meet over 4 different promised dates for each repair. I will not be returning for service or to purchase anything from Cowboy Dodge and will openly share my bad experience with others. I really try to keep business local and our family only buys Dodge trucks and SUV's but I guess I will have to shop out of state for all of my service and purchasing needs. More
Too long for service I don’t know why it takes two weeks to get in for service this is too long. So if I buy a truck from you and something minor breaks, my vehicle is out I don’t know why it takes two weeks to get in for service this is too long. So if I buy a truck from you and something minor breaks, my vehicle is out of service for two weeks. What about schedule maintenance, does this take two weeks. The personnel have always been nice and courteous. The wait time is unacceptable. More
Tom Shultz is an amazing salesman. Smart, informative and trustworthy, this is the second car I’ve bought from him. I sought him out this time because he did is an amazing salesman. Smart, informative and trustworthy, this is the second car I’ve bought from him. I sought him out this time because he did such a great job last time. Tom is phenomenal. More
Very helpful attentive staff! I was able to find the exact car I wanted. Staff was very courteous. Never felt rushed. I know they worked extra hard to help me get financed. I will I was able to find the exact car I wanted. Staff was very courteous. Never felt rushed. I know they worked extra hard to help me get financed. I will recommend this dealership and all that helped me to everyone I talk to about my vehicle. I love the part about not having to "bicker" about anything. Very straightforward in all my dealings with them. Thank you to Matt Murdock, Sam, and especially RIck Keefe and Michael for all of their help. Will never tire of saying this: "I'm TOTALLY HAPPY with my 2013 Mustang!" More
2019 jeep Cherokee acting up Purchased a brand new 2019 Cherokee trail hawk, had an electrical malfunction spoke to Cecil in the service dept was able to drop off in the a.m. with Purchased a brand new 2019 Cherokee trail hawk, had an electrical malfunction spoke to Cecil in the service dept was able to drop off in the a.m. with no appointment. Service dept loomed it over found a bad ground ,repaired it and had back to me the same day. Carwash kinda sucked though. Overall great experience! More
Charger Bought my charger through them. Very nice and knowledgeable. Had the car I wanted at the dealership. Had to keep going back for paperwork but over al Bought my charger through them. Very nice and knowledgeable. Had the car I wanted at the dealership. Had to keep going back for paperwork but over all good experience. Under new management so that's why we bought through them. I'm very happy with my vehicle. More
Happy Jeep Owner Tom went out of his way to assist us on our new Jeep. He helped us to get the phone connected Good job Tom!!! You did an excellent job helping us. Tom went out of his way to assist us on our new Jeep. He helped us to get the phone connected Good job Tom!!! You did an excellent job helping us. More
Excellent customer service! You all were very pleasant to work with. Jonathan and Tom thank you, I appreciate your patience and following up with me. I will recommend the two of You all were very pleasant to work with. Jonathan and Tom thank you, I appreciate your patience and following up with me. I will recommend the two of you always! Jalainna Ellis More