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Cowboy Chrysler Dodge Jeep Ram - Service Center

Cheyenne, WY

4.3
524 Reviews

524 Reviews of Cowboy Chrysler Dodge Jeep Ram - Service Center

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January 12, 2021

Very much appreciated the help and professionalism of Cecil. The part and loaner car were ready when we got there. I was disappointed to see not all employees were wearing masks. More

by Mramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Hugie
January 12, 2021

Service on truck was goog. Traded for 2020 jeep.sales sraff was good. Need help with extras. Full size spare, jack and tools were missing and ordered. More

by JFENSTER49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Keefe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Harrison
January 08, 2021

Good experience overall, but the mechanic left oil handprints on the hood of my truck and there was grease on the driver side carpet when I picked up the vehicle. More

by OAKLEY15
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gardner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
January 07, 2021

Mark Moore and Richard Ortega were so incredibly helpful in addressing two issues from my prior service appointment. It’s really an improvement over the previous ownership. More

by NOEMAIL3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2021

Glad to see they try to be as particular with our vehicles as we are. Folks could use more training regarding slamming doors, hoods etc, not scuffing interior or kick panels getting in and out. Thank More

by JEFF.RAMSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Subia, Casey Foster, Cecil Hugie
January 06, 2021

Service always great! Matt Murdoch very knowledgeable Service always great! Matt Murdoch very knowledgeable and helpful. Matt very professional also very easy to work with makes you feel comfortable the More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Murdoch
January 03, 2021

Everyone is always so friendly and helpful! Especially when I have questions about something I don’t understand about owning a new(er) vehicle. Everyone has been a great help for me and I feel welcomed ev More

by MUSTANGMADDNESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Hugie
December 31, 2020

Timing on service was efficient. Customer service was awesome, very friendly and explained in detail issues they came across with my vehicle. I highly recommend this company for service. More

by PJULIA.VALDEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Pollock
December 29, 2020

I come to Cowboy Dodge for service for two reasons 1) Richard Ortega and 2) Quality of work. Richard is very knowledgeable and up to date on my RAM. He listens thoroughly to my explanation of the probl More

by THEBROWNS0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2020

This place is awesome! I wouldn't take my vehicles anywhere else, the staff is knowledgeable and friendly. I recommend everyone to use this dealership for all their automotive needs. More

by DAVIDHENSLEY83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Murdock, Cecil Hugie
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