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Cowboy Chrysler Dodge Jeep Ram - Service Center

Cheyenne, WY

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515 Reviews

515 Reviews of Cowboy Chrysler Dodge Jeep Ram - Service Center

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August 16, 2021

After the first misstep, dealer didn’t have the correct oil for 3 gen diesel, the rescheduled appt was great. Oil change and tire rotation done in less than 1 hr More

by Andre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh cozad
August 13, 2021

The service was excellent! Richard and teams went out of their way to ensure a fantastic experience. We broke down just out side of town and they stayed open late to ensure everything was taken care of. More

by Dc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Foster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
August 13, 2021

Richard has always taken such good care of my family. He’s the reason we keep coming back. He’s the best! The lady who took my payment is always so professional. She does an amazing job. I just can’t thi More

by CKDELBRIDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady at checkout
August 12, 2021

My part was in stock; everyone was very helpful and friendly with a smile. Even though they were busy they took care of what I needed done. More

by COLLIEEI17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2021

Service was great. They previously recommended to do a repair, but on a second look recognized that the repair wasn’t needed and notified me. Nice to see a service department with integrity! More

by ANTHONYSCHIRER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Hugie
August 09, 2021

The service department is amazing. The people are courteous and very friendly. They always answer all of my questions. The cashier is very friendly and super nice. More

by captaincrashtoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The cashier is also anazing, Cecil Hugie
August 07, 2021

The whole service team was excellent to work with. Got my vehicle scheduled in a timely manner. Repairs were fixed and vehicle was running great! More

by CARRS_2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
August 06, 2021

Quick service, friendly people. A bit disappointed that they recommended a serpentine belt change saying that it was "worn out" when it had just been replaced with a new one only 4,000 miles earlier, but t More

by John Payne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown, service writer
August 06, 2021

Very professional and very fast for oil change. Friendly and courteous, I would recommend for any and all service needs. I will be back again. More

by MEZAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2021

Great bunch of folks to work with. Kept me informed of when the truck would be ready, gave it a wash and fixed it right up! More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.