Cowboy Chrysler Dodge Jeep Ram - Service Center

Very dissapointed. Had an oil change and service done. Had to bring the truck back as it was leaking oil very bad. Evidently the mechanic didn't take the old oil filter gasket off and installed the new Had to bring the truck back as it was leaking oil very bad. Evidently the mechanic didn't take the old oil filter gasket off and installed the new filter along with the new gasket. Not good. My engine was completely covered with oil and my barn floor now has a huge oil stain on it. My wife and I worked for two straight hours to try and get the floor clean but to no avail. Have to live with it now. Drove to Cody Wyoming last week with the camper and the yellow check engine light came on. Never did it before. All the gages read fine. Truck ran fine. Checked all the plugs under the hood and one snaped in a little bit near where the oil filter is. The yellow check engine light went off and never came on while in Cody and never came on the entire trip back. Started the truck up one morning while in Cody and the "Preform Service" alert came on. Evidently the mechanic never reset it. Had to google the steps to reset it myself. This is the second time Cowboy Dodge never reset it. Really considering on changing where I have my truck serviced. Should not be a hassle. Kirk More

Oil change.and fuel filters I like being able to get in and out in a timely manner. My appointment was at 7:30=and I was in the shop in a matter of minutes. I like being able to get in and out in a timely manner. My appointment was at 7:30=and I was in the shop in a matter of minutes. More

Got my 2019 dogde 3500 in on short notice to take care of a recall. Had a excellent service and short wait time. Thank you of a recall. Had a excellent service and short wait time. Thank you More

They charged me $135 to tighten two hose clamps. Then they say one of my sensor on the air intake was missing a screw. They are ordering a screw but all in all not the best visit. I feel like I was robbe they say one of my sensor on the air intake was missing a screw. They are ordering a screw but all in all not the best visit. I feel like I was robbed. Besides that the service was good. More

The people are very friendly. Wish they would wash our cars when they gets serviced. Not sure if they have a waiting room . Their ok. cars when they gets serviced. Not sure if they have a waiting room . Their ok. More

Got great service from my home town dodge dealer! Thank you! Tre you are awesome! I would go back to these guys all day long you! Tre you are awesome! I would go back to these guys all day long More

They did a wonderful job replacing the clutch, flywheel, and rear pinion seal on my BMW 335xi. Labor was reasonably priced, work completed quickly, and I have had no issues with the car since! The managemen and rear pinion seal on my BMW 335xi. Labor was reasonably priced, work completed quickly, and I have had no issues with the car since! The management, service advisors, and mechanic I interacted were all very friendly and helpful throughout the process. More

Outstanding service provided by the service dept for my 2019 jeep Cherokee. Everything about the visit was perfect and I will return next time with my vehicle 2019 jeep Cherokee. Everything about the visit was perfect and I will return next time with my vehicle More

Service department top notch! Oil Matt and Nick do good things! Highly recommended! The dealership is the best Dodge Jeep Ram dealer in Cheyenne! A+ things! Highly recommended! The dealership is the best Dodge Jeep Ram dealer in Cheyenne! A+ More

Great service! Brought in my truck for an oil change. From write up to completion in under 30 minutes! Matt Murdock was great to work with; friendly and professional! 5 star service From write up to completion in under 30 minutes! Matt Murdock was great to work with; friendly and professional! 5 star service More