Cox Chevrolet Incorporated

Incompetent or a scam?? I was in town from Ohio for a few days and my A/C was not working. Took my car to Cox Chevrolet for service. They charged me $165 to tell me that I ne I was in town from Ohio for a few days and my A/C was not working. Took my car to Cox Chevrolet for service. They charged me $165 to tell me that I needed $1,100 worth of repairs and would have to bring my car back another day when the part came in. I declined the service. When I got back to Ohio and took it to our service facility with the paperwork from Cox, they could not find the so-called leak that needed repaired. They replaced the freon and recharged my A/C for less than what I had already paid Cox Chevrolet. A/C has been working perfectly ever since. More

Always verify "incentives" before going to dealership!! Be weary of "incentives". While I know all dealerships try to make the incentives as lucrative as possible to lower the price, the lack of transparenc Be weary of "incentives". While I know all dealerships try to make the incentives as lucrative as possible to lower the price, the lack of transparency in what those incentives are seems to be a bait-and-switch scheme to me. For example, they show a Bolt EV listed as $14,000 off MSRP - WOW what a great deal right?! Wrong! They fail to mention anywhere (even the fine print) that this valuation includes the $7500 tax credit which isn't even applicable at the time of sale, meaning the real price is over $8,000 greater than what they are advertising the vehicle for. Even their online "pre-approval" system made it seem as though this was the final purchase price! It took emails from three separate accounts and a phone call to finally get them to spill the beans on this misleading pricing practice. Always double check before wasting your time and gas coming to this location! NOTE: I was contacted regarding this review, left elsewhere. The GIST of the misleading pricing was not addressed. When I found out the actual price of the vehicle, it was indeed $8000 over the price shown on their website, which in turn gets sent to third-party websites, making these vehicles seem like a steal! Not to mention the full $7500 tax credit for Chevy is cut in half at the end of March. After bringing much of this to their attention, I have yet to hear back. More

Cannot even match black paint up Had some body work done The paint did not match When I said something about it got mad and cussed me out on the phone Had some body work done The paint did not match When I said something about it got mad and cussed me out on the phone More

I’d drive 508 miles again Great service! Drove over 500 miles to buy a suburban! Neal and Stephany were wonderful! And I’d do it again tomorrow! No regrets what so ever! Great service! Drove over 500 miles to buy a suburban! Neal and Stephany were wonderful! And I’d do it again tomorrow! No regrets what so ever! More

buying a 2017 Chevrolet Equinox The Car buying experience was done very professionally. My Wife was very hesitant to buy from a dealership. That all changed because of the way we wer The Car buying experience was done very professionally. My Wife was very hesitant to buy from a dealership. That all changed because of the way we were treated by Neal and Finnian. We paid the price advertised. The car was ready as promised. This is the second vehicle purchased from Cox Chevrolet. We will return again. Thanks for being so professional. Keith and Jeanne Ferestad. More

Great deal and experience ! Great sales experience with Trent Carnegie. He made everything easy and answered all of our questions. There was no pressure and he made the entire pr Great sales experience with Trent Carnegie. He made everything easy and answered all of our questions. There was no pressure and he made the entire process enjoyable. More