Cox Chevrolet Incorporated

After putting a deposit on a vehicle 15 days prior to the vehicles arrival they sold the vehicle to someone else. They told me they were going to make things right by selling me a vehicle at their cost. In o vehicles arrival they sold the vehicle to someone else. They told me they were going to make things right by selling me a vehicle at their cost. In order to get the same vehicle I had placed the deposit on it was going to take 3 months for its arrival. When it was time to place my order they apparently cannot order that vehicle this week and I’d have to order a more expensive version unless I wanted to wait another week and see if they could order it next week. They proceed to try and sell me higher costing vehicles “at their price”. One salesman tried to tell me they only profit 1,000 on the vehicle they’re trying to sell me. I declined because I know they definitely profit more than 1,000 on a vehicle LOL. Then conveniently after I declined the more expensive options they’re able to order the car I originally wanted. This company is a joke. The unprofessionalism I received while trying to purchase a car here was disgusting. I will not be back nor will I recommend this dealership to anyone. More

Scam salesman to begin with the operator states they'll accept my offer. Once at the dealership they know nothing about the "deal". My trade according the same app they used to value their car is worth 19 accept my offer. Once at the dealership they know nothing about the "deal". My trade according the same app they used to value their car is worth 19 to 21k. They wanted to give me 17k. Same app theirs is worth 29 to 31k. Their original price was 34k they "dropped" it to 33k. So still 2k more than valued.....according to their app..Maybe the customer can get screwed. Somehow a 32k car with 2k down, which I had 10k to put down, turns into a 716 month payment. Not sure what banks they used. Maybe monopoly bank. More

The sales department was great. The service department is terrible. More than one time it has been an inconvenient experience. Have had others tell me that they have had a bad exper The service department is terrible. More than one time it has been an inconvenient experience. Have had others tell me that they have had a bad experience as well. More

Friendly staff, quick response times and hard workers who will make sure of customer satisfaction. will make sure of customer satisfaction. More

Great service from Rodney Rogers! ! He took the time to listen and was professional, keeping me informed about my visit!! Truly someone who cares about the customer and a real asset fo ! He took the time to listen and was professional, keeping me informed about my visit!! Truly someone who cares about the customer and a real asset for Cox Chevrolet!! Thanks again Rodney!! More

I inquired about a truck online, they said they would call me a day or too later and never heard back from them. I decided to go to dealer and look at vehicle, sales man didn't know much about the truck call me a day or too later and never heard back from them. I decided to go to dealer and look at vehicle, sales man didn't know much about the truck . I decided to buy the truck anyways, Its been a few weeks now had no follow up calls or emails thanking me for the purchase or if I had any problems. Not impressed by the dealership. More

We had to have our new RV towed here after it broke down on our 1st trip, 20 miles from home. The care and concern and communication by Rodney was outstanding and I will not hesitate to use them again in th on our 1st trip, 20 miles from home. The care and concern and communication by Rodney was outstanding and I will not hesitate to use them again in the future. Everything a dealership and staff should be. Bonnie and Jim Russell More

I originally came to see a new Tahoe but there was a pre-owned with only 16k that I know my wife will love plus I get a nice savings. Jim was great in helping me and I certainly recommend going to see J pre-owned with only 16k that I know my wife will love plus I get a nice savings. Jim was great in helping me and I certainly recommend going to see Jim Timpson at Cox Chevrolet if you're looking for a nice car at a great deal! More

Jim Timpson gave me excellent service with my Tahoe. I like the dealer and friendly staff and would do business here again and recommend you go see Jim. I like the dealer and friendly staff and would do business here again and recommend you go see Jim. More

Jim Timpson was awesome! Very helpful and friendly. I will return to him when i need to buy a new car. Very helpful and friendly. I will return to him when i need to buy a new car. More