Cox Mazda

Good customer service from Michael Johnston I enjoyed working with Michael. He is a good listener, matter-of-fact communicator and he helped me make the right decision about the right car for me I enjoyed working with Michael. He is a good listener, matter-of-fact communicator and he helped me make the right decision about the right car for me. He helped me get the options and deal that I wanted. I was impressed with the showroom and customer service overall. Thanks, Cox Mazda! More

David was very helpful. Enjoyed working with him. Very infor My experience with the sales staff and other employees was great. They were very understanding of my situation. They were not pushy. They were informa My experience with the sales staff and other employees was great. They were very understanding of my situation. They were not pushy. They were informative & left me to make the decision. Thanks to all. More

Amazing. I just traded in my 12 year old Mazda 3 for a 2017 Mazda CX-5 and I have nothing but praises for Cox Mazda. They were professional, friendly and reall I just traded in my 12 year old Mazda 3 for a 2017 Mazda CX-5 and I have nothing but praises for Cox Mazda. They were professional, friendly and really helpful. This is my first big purchase and they helped me through the whole thing, from finding a car to financing. I would recommend them to anyone and everyone. Big shout out to David and Jay who really helped! Thank you!!!’ More

Brand New Car This was a great buying experience from start to finish. I got the car that I want for the price I needed. I enjoyed working with Jesse. He was help This was a great buying experience from start to finish. I got the car that I want for the price I needed. I enjoyed working with Jesse. He was helpful and honest throughout the whole process. I will definitely get my next car from Mazda again. The car was worth every penny! More

Great service Service man very pleasant, in and out in no time! Found car clean no mess left. Ask them not to move my seat as I recently had back surgery and they d Service man very pleasant, in and out in no time! Found car clean no mess left. Ask them not to move my seat as I recently had back surgery and they didn't. Thank you! More

Negotiation Via Text! Carl is simply the best!!!! My husband and Carl negotiated the lease through text. Carl then took part of his day off to close the deal! Jay was also Carl is simply the best!!!! My husband and Carl negotiated the lease through text. Carl then took part of his day off to close the deal! Jay was also fantastic! The entire experience was top notch! More

Service of Mazda Cx 7 Nick was very friendly and accommodating.. Provided a rental car while my car was having repairs.!Great service advisor to do business with.Would work Nick was very friendly and accommodating.. Provided a rental car while my car was having repairs.!Great service advisor to do business with.Would work with him again More

Complimentary Service I purchased a used car in the last 6 months from Cox/Mazda. I was told I would receive two complimentary service visits. I made an appointment and was I purchased a used car in the last 6 months from Cox/Mazda. I was told I would receive two complimentary service visits. I made an appointment and wasn't disappointed, they had me in and out of there within an hour! I was very impressed! The service adviser answered all my questions, it was a good experience. Thanks Cox/Mazda! More

LOVE this dealership (who says that?!) I bought my car at Cox Mazda and it has been there for every service. The Advisers are always friendly and accommodating. The Sales staff is always I bought my car at Cox Mazda and it has been there for every service. The Advisers are always friendly and accommodating. The Sales staff is always available to help, but they do not push anything on you while you are waiting for your car to be serviced. The facility itself is great - fast WiFi and coffee/water/snacks. No loud/annoying music. Couldn't be happier and I will be purchasing my next Mazda from them within a few years. More

Service of my miata All I needed was a new ignition switch ( which by the way I can spell correctly unlike what is written on my estimate) This is typically about an hour All I needed was a new ignition switch ( which by the way I can spell correctly unlike what is written on my estimate) This is typically about an hour procedure, maybe two. They had to source the part from Canada and it took a week to complete. There was a question about my not wanting it rekeyed, which I didn't, and was ultimately determined wasn't done after I had trouble starting the car with the new keys. The following day the steering column housing fell off and I took the car back. The mechanic on duty told me that the screws hadn't been properly aligned, but it was now good. In the past at this dealership, before Trevor was there, my car always had the foot wells vacuumed, paper placed down, the old parts placed on paper and left in the car, and the dash wiped. None of that was done the windshield was so dirty that I had to wash it to even see out. The employee who brought my car around got stuck getting out of my car. Before this my experience with Cox Mazda was never anything but excellent. More