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Crain Hyundai of Fayetteville

Fayetteville, AR

4.1
1,724 Reviews

1919 West Foxglove Drive

Fayetteville, AR

72704

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Showing 1,724 reviews

December 09, 2020

I worked with cooper and he was the nicest salesman I have ever dealt with. He went above and beyond to make sure I walked out there happy. As long as cooper is there I will get my cars there. More

by Destini Mayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Carson, Sarah Tharnish
December 06, 2020

The staff have always been kind and helpful. Michael (our salesman) goes above and beyond. He strives to make sure I’m getting extacly the car I want More

by littlemomok2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikie Manno, Cooper Carson, Austin Maize
December 06, 2020

The price on final bill was not the same as sticker. Was not given the “Crain Discount” as listed on web. Need copy of warranty. More

by OKANDUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Mauch, Cooper Carson
December 06, 2020

Very professional, friendly. Went above board to be helpful. Tyler was new but he and Cooper worked great together to help us with test drives and etc. More

by TRICMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler and Tim, Rick McGaugh, Cooper Carson, Sarah Tharnish
December 06, 2020

Crain Hyundai of Fayetteville made my car buying experience a breeze. The Crain team members answered the questions I had with attention to detail. Customer satisfaction is their #1 priority. Thank More

by THEALTAPOSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Braswell, Cooper Carson
December 05, 2020

Did good job 👏 Friends and helpful for cutWill be Did good job 👏 Friends and helpful for cut Will be referring for every person interested in the Hyundai car Happy purchase the car in this deale More

by y ho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Proffitt, Mikie Manno, Jim Cox, Cooper Carson, Andy Giles, Mike Wallace, Austin Maize, Jason Buratowski, Sarah Tharnish, Bryan Commet
December 03, 2020

Poor service, tried to rip us off and 3 days after buying the truck we found out it leaks water from the windshield.we will not be going back. More

by jennifer.ohara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cooper Carson, Bryan Commet
Dec 04, 2020 -

Crain Hyundai of Fayetteville responded

I am sorry that you feel that we tried to take advantage of you in any way. Our goal is to always be up front, courteous and give the best care to each and every customer. It is my understanding that once you pointed out the leak in the windshield to our staff, Cooper Carson, one of your sales representatives help you schedule and pay for the windshield leak. I can assure you that if we had any idea that there was an issue with the windshield, we would have taken care of it before selling the vehicle. We do value you and thank you for your business. If you have further comments or questions feel free to call me at 479-695-5807. Regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

November 30, 2020

We were very pleased with the sales team at Crain-no pressure and very professional! They worked a deal that we could feel good about on both sides. More

by Veubanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Carson, Trent Parker, Sarah Tharnish
November 30, 2020

It was super easy to work with Bryan. He was not pushy and made our dreams come true! We will definitely do business here again! More

by Browns2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Tharnish, Bryan Commet
November 29, 2020

Consistent communication between dealer and manager. The finance department wasn’t as personable and lacked the customer service and warmth displayed by my dealer, the manager, and the service department, b More

by Deandrasdewalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Connell , Rick McGaugh
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