Crain Hyundai of Fayetteville

Mike Wallace was easy to talk with, friendly and knowledgeable. He helped facilitate a great deal for my 2022 Prius. Jose the new Business manager was very personable, got me a great rate and explai knowledgeable. He helped facilitate a great deal for my 2022 Prius. Jose the new Business manager was very personable, got me a great rate and explained all the information I needed to know patiently. I am very pleased with my purchase! More

Drove 2. 5 hours to purchase a Ford expedition that I was told “drives great, no issues, etc” come to find out the motor sounded like someone was beating it wi 5 hours to purchase a Ford expedition that I was told “drives great, no issues, etc” come to find out the motor sounded like someone was beating it with a hammer, tires were completely wore out and needed an alignment, missing hubcaps, etc. I was convinced these issues would be fixed after I purchased and given a rental. I decided I didn’t want to go through with it because of the dishonesty from the front and then the many horror story reviews. Finally after MANY phone calls and arguing i got my old car back and moved on. Best decision I could have made. Save yourself some trouble and go elsewhere. More

I have bought 2 vehicles here. I brought my car in for repair with a scheduled appointment. I left my car because I was told we don’t have time to look at it although I had an ap I brought my car in for repair with a scheduled appointment. I left my car because I was told we don’t have time to look at it although I had an appointment. This was wed August 2nd. Friday August 4th I called because I had not been called yet. They told me it was NOT my air conditioner and they would call me by noon. Again no phone call. Monday August 7th I call and they tell me they ordered parts but it WAS my air conditioner. It would be ready in 3-5 days. I asked for a loaner and was told daily we don’t have any available. Now it is Friday August 11th and I called and Olivia told me that the service manager would call me back. AGAIN NO PHONE CALL. I have been without a car for 10 days, have no idea what’s wrong with my car, or when it will be done. I am a nurse and my shifts are critical and I have no vehicle. I am single and don’t have anyone to help. I will NEVER buy another vehicle from them or let their service department touch my vehicle. It has been the worst service. I am still without a car! More

At Crain Hyundai, they are courteous and professional and they do good work in a timely manner. they do good work in a timely manner. More

Been happy with it so far. I like the new desk person better the last one I like the new desk person better the last one More

Have always been pleased with the service. Everyone is friendly and helpful. Feel very confident with their work. Everyone is friendly and helpful. Feel very confident with their work. More

Quick, prompt and professional. This was another successful trip. I truly appreciated the attention and care taken. This was another successful trip. I truly appreciated the attention and care taken. More

They were knowledgeable & kind towards me. Very appreciative for me being there. They always answered all my questions. Very appreciative for me being there. They always answered all my questions. More