Crain Hyundai of Fayetteville

I always receive excellent and friendly service. I I always receive excellent and friendly service. I usually deal with Zack in the service department. He always keeps me informed about the progress o I always receive excellent and friendly service. I usually deal with Zack in the service department. He always keeps me informed about the progress of the work being done on my car. Zack is always professional and informative. He has a way of communicating as to what is wrong with your car and what your options are in a very understandable way. I always know that I will receive quality work done on my car when I bring it to your dealership. More

I’ve used Crain Hyundai Service Department for my Veloster since the very first oil change. After six years, I feel completely comfortable with their care. The guys have been helpful and don’t mind a Veloster since the very first oil change. After six years, I feel completely comfortable with their care. The guys have been helpful and don’t mind answering my questions. Service has been fast and efficient. More

Very nice and quick.Chris Vaught was the technician checked everything out for me let me know what I needed to do for up keep! checked everything out for me let me know what I needed to do for up keep! More

These guys were very helpful and kind. They were able to give me good advise and suggestions. I was in and out in about an hour like they said give me good advise and suggestions. I was in and out in about an hour like they said More

Excellent customer service and communication. I presented a mechanical problem with my car and Crain problem solved until they were able to fix it. Excellent communication through out the process. presented a mechanical problem with my car and Crain problem solved until they were able to fix it. Excellent communication through out the process. More

I am a widow and asked 2 men family members reviewed my $1200+ invoice.and they felt I was overcharged for unnecessary items. I will no longer use Crain maintenance. $1200+ invoice.and they felt I was overcharged for unnecessary items. I will no longer use Crain maintenance. More

I was in the middle of an 8 Hour Dr. and needed air conditioning service so I stopped. This was my 5th time going to a Hyundai dealer for help with my air conditioner. The service department got me rig conditioning service so I stopped. This was my 5th time going to a Hyundai dealer for help with my air conditioner. The service department got me right in and helped me. I was back on the road again in two hours. Since the problem was ongoing, I called Nick with a question and he spoke with the service manager and helped me Know what I should do in the future to get my air conditioning fixed. It would have been helpful to have a piece of paper to take with me about the service call. Crain Hyundai is my next attempt to get my Air conditioning fixed. I Appreciated their quick, friendly help. More

Pretty average. Did not put in the correct oil that Hyundai corporate recommends. Put in 5w-20 oil cap says 0w-30 tsb says 5-w40. I mentioned the tsb for 1.6t engines recommended 5w-40. Hyundai corporate recommends. Put in 5w-20 oil cap says 0w-30 tsb says 5-w40. I mentioned the tsb for 1.6t engines recommended 5w-40. More

The dealership did an excellent job providing measures for safety regarding covid. The technician who spoke to me about my vehicle gave me important information in a respectful, no pressure way. Highly for safety regarding covid. The technician who spoke to me about my vehicle gave me important information in a respectful, no pressure way. Highly professional. More

Great service department. I just showed up with a flat tire. They worked me in and got me out in an hour. Yay Zac. And thanks. They even washed my car even though it was raining. tire. They worked me in and got me out in an hour. Yay Zac. And thanks. They even washed my car even though it was raining. More